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How is the customer service work of Wuhan Telecom Hotline?

Telecom customer service work is rather tired.

The main duty of telecom customer service is to answer the phone, or the user wants to ask you some questions, then ask him what difficulties he has by answering the phone, and then you can help him solve them. If he can't solve them, let him go to the business hall, so he will come from always online, so he is very tired.