Insurance company recruitment: backstage claims post. What is this for? Does it belong to the back office department?

The general insurance company's claims post is called claims post, which generally requires people with professional counterparts in insurance, law and medical care. If you don't know the nature of your job, do you think the company will hire you? Will a normal company hire someone who doesn't even know what to do at work? I suggest you check again whether your job really belongs to the claims department. If it is true, of course, it belongs to the back office, regardless of whether field investigation is needed, it is called the claim post or the survey post. Be careful that insurance companies cheat you into selling insurance. You'd better contact the local human resources department to confirm whether you have the establishment.