Does the automobile three-package law include body painting? What if there is something wrong with the paint? Can I ask the 4s shop to return the goods?

If the car body paint is included in the three-guarantee method, the problem of paint can be solved through consultation, and it is not allowed to ask for returning the car. However, if the car is repainted due to an accident and sold to consumers without being informed, it is fraudulent and should be returned and compensated at three times the price of the car.

According to Article 5 of the Provisions on Responsibility for Repair, Replacement and Return of Household Automobile Products, consumers and business operators of household automobile products should follow the principle of good faith when exercising their rights, performing their obligations or assuming responsibilities, and shall not be maliciously defrauded. Operators of household automobile products shall not deliberately delay or refuse the three-guarantee liability requirements put forward by consumers that meet these provisions without justifiable reasons.

Article 16 During the warranty period and three-guarantee period of domestic automobile products, if the domestic automobile products cannot drive safely or cannot drive due to product quality problems or serious safety performance failures, telephone consultation and maintenance services shall be provided; If the telephone consultation service cannot be solved, the on-site maintenance service shall be implemented and the reasonable vehicle towing fee shall be borne.

Extended data:

Article 55 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, if a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of goods purchased by consumers or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail.

Where a business operator knowingly provides goods or services to consumers, causing death or serious damage to the health of consumers or other victims, the victims have the right to demand compensation from the business operator in accordance with the provisions of laws and regulations such as Articles 49 and 51 of this Law, and have the right to demand punitive damages less than twice.

People's Daily Online-Taizhou automobile dealer sold the repainted Volvo as a new car and was convicted of fraud.

Provisions of the General Administration of Quality Supervision, Inspection and Quarantine on the Responsibility for Repairing, Replacing and Returning Household Automobile Products

China People's Congress Network-People's Republic of China (PRC) Consumer Rights Protection Law