Didi Chuxing

Didi taxi numbers: 400-000-0999, 400-000-0666, 4007-666-998.

Driver service hotline: 400-000-0666; Passenger service hotline: 400-000-0999; Didi Recruitment Social Recruitment Campus Recruitment Intern Recruitment Complaint Reporting Consultation: 4007-666-998.

If you can't get through from the customer service phone to the manual phone, please try to have a feedback channel in official website, where someone will regularly collect and sort out opinions and give feedback. Wechat Weibo official WeChat and Weibo are very good feedback channels at present, and sometimes they can answer questions interactively.

Didi Driver APP opens the "Personal Center"-"All Tools" in the APP, finds "Owner's Assistant" and then finds "Disposal and Complaint", and can submit online complaints such as "Malicious Complaints from Passengers" and "Random Deduction of Word of Mouth Value".

Pay attention to riding Didi

Develop a good habit of sharing travel. Call relatives and friends before getting on the bus or share the current travel information and driver information with relatives and friends through social channels through the travel sharing function, so that relatives and friends can understand the current travel situation, develop a good habit of travel sharing, and make travel more assured.