What do you do in a courier company?

Courier refers to the personnel who use special tools, equipment and application software systems for express delivery to engage in receiving and sending, sorting, sealing, transportation, delivery, information entry, inquiry, market development and handling difficult express mail at home, internationally and in Hong Kong, Macao and Taiwan.

2. Customer service

Customer service mainly embodies a value oriented to customer satisfaction, and integrates and manages all the elements of customer interface with the preset optimal cost-service combination. Broadly speaking, anything that can improve customer satisfaction belongs to the category of customer service. Customer satisfaction refers to the gap between what the customer actually "perceives" and what he expects. )

3. Logistics complaint handler

Operational errors of business personnel. Bill weight confirmation error; The packaging of the goods is damaged; The certificate production is unqualified; Errors in customs declaration/inspection; Delay in transportation time; Customs clearance documents are not returned in time; Space cannot be guaranteed; Loss or damage of goods during transportation, etc.

4. Personnel Commissioner

Personnel Commissioner refers to the professional practitioners who implement and improve the company's personnel system and recruitment plan, employee training and development planning, performance appraisal, employee housing provident fund, social security benefits, etc.

5. Financial accounting

Financial accounting refers to an economic management activity whose main goal is to provide investors, creditors and relevant government departments with external economic interests with economic information such as financial status and profitability of enterprises through comprehensive and systematic accounting and supervision of the capital movement completed by enterprises. Financial accounting is an important basic work of modern enterprises. Through a series of accounting procedures, we can provide useful information for decision-making, actively participate in management decision-making, improve the economic benefits of enterprises, and serve the healthy and orderly development of market economy.

Extended data:

China express delivery enterprises are divided into four categories.

The first category is foreign express delivery enterprises, including FedEx, DHL, TNT and UPS. Foreign express delivery companies have rich experience, abundant funds and developed global networks.

The second category is state-owned express delivery enterprises, including China Post (EMS), Civil Aviation Express (CAE) and China Railway Express (CRE). With its background advantages and perfect domestic network, state-owned express delivery enterprises are in a leading position in the domestic express delivery market.

The third category is large-scale private express delivery enterprises, including SF Express, ZJS, Shentong Express, Dayun Express, Tong Yuan Express, Suer Express, KYE Express and other large-scale private express delivery enterprises. After gaining a foothold in the local market, they gradually expanded to the whole country.

The fourth category is small private express delivery enterprises, which are small in scale and flexible in operation, but chaotic in management. They are mainly engaged in express delivery in the same city and express delivery in specific regions and provinces.

References:

Baidu encyclopedia-express company