Quality work report

Model essay recommendation of quality work report

Quality Work Report Part I: Quality Work Report

Leading comrades:

The main task of this quality work conference is to implement the quality management spirit of the superior, summarize the quality management work for 20 years, analyze the new situation and new tasks faced by the company's construction and production, and fully deploy the quality management work in 2009; Improve the system, strengthen supervision, innovate constantly, and further improve the engineering quality management level of our company.

Review of quality work in 20** years

The year of 20** is a very heavy year for the construction of our company. Companies closely around the annual quality objectives, all staff firmly establish the "quality is the life of the enterprise" consciousness. Qixin Qi Xin made concerted efforts, fulfilled their duties, conscientiously implemented the work arrangements of superiors and companies, strived to overcome the difficulties of various infrastructure sites and personnel shortage, and strengthened the three-level acceptance, quality supervision, up-to-standard production and excellent management.

I. Completion of quality objectives

In 20** years, with the joint efforts of all grass-roots units, the qualified rate of sub-projects was * * 0%, the excellent rate of unit projects was * * 0%, the visual quality was excellent, no major quality accidents occurred, and the construction technical data were compiled accurately, completely, standardized and handed over in time.

Second, the quality management

(A) improve the management level and realize standardized management.

In April of 20**, our company's **9 management standard was officially released on the company intranet. After nearly four months' implementation, all departments and offices of the company and relevant grass-roots units have carefully revised and improved the management standards, rearranged the flow charts of all management standards with VISIO software, and formally printed them to ensure that the contents are correct.

(B) to ensure the effective operation of the management system

20** At the beginning of the year, formulate the company's management objectives, identify environmental factors and hazards, and revise and supplement the list of documents used. June 5438+10 completed the internal audit of the three-in-one system, and the internal audit coverage of the management system was **0%. The management review of the management system was completed in March, and the re-certification of our company's management system was completed by Hebei Evaluation Center of China Quality Certification Center at the end of April, which verified the improvement measures and closed the unqualified items, ensuring the continuous validity of our company's three-in-one system certificate and the normal and effective operation of the three-in-one system.

(3) Strengthen quality supervision and management.

In 20** * * years, 44 power transformation projects and 35 power transmission and transformation projects passed the three-level acceptance, each process was effectively controlled, and all engineering products met the requirements of pre-control targets. Every power transmission and transformation project, starting from the team self-inspection, must pass the second, third and fourth grade quality acceptance, the operation unit acceptance, and the provincial company put into production.

Department acceptance, quality supervision station supervision, self-inspection and re-inspection up to standard, self-inspection and re-inspection for excellence * * * times of acceptance. In the face of such complicated dragnet acceptance, the company adopted intensive management, established a three-level acceptance expert database, and successfully completed the acceptance of various projects. The pass rate of Grade III acceptance is **0%, and the spot check rate of Grade III acceptance items is greater than 30%.

(four) planning to carry out quality year activities.

In order to better popularize the construction technology demonstration manual of power transmission and transformation project of State Grid Corporation and strengthen the three-level acceptance of project quality, the company planned the "Quality Year" by benchmarking, and designated June 1 day of 20** to May 3 1 day of 2009 as the "Quality Year of Power transmission and transformation project", with internal benchmarking, quality competition activities and quality acceptance among project departments as the main body. Each project department has carried out activities such as safety, quality, construction period and management, and correctly handled the relationship between safety, quality and construction period. On the premise of ensuring safety and quality, all the work was successfully completed as planned, and the success rate of the project was * * 0%. Zero defect handover has been realized in projects such as Heyang 220kV substation, Changshe 220kV substation, Cheng Xiao 220kV substation, Zhengxi 220kV substation, Qianwei Road 220kV substation and Shang 'an-Lianzhou 500kV line.

(five) actively do a good job of creating excellence in each target.

According to the work objectives and requirements of provincial companies, the compliance rate of new projects is * * 0%, the excellent rate of 500 kV power transmission and transformation projects is * * 0%, and the excellent rate of 220 kV power transmission and transformation projects is 60%. All power transmission and transformation projects built by our company meet the requirements of standard production and Excellence, and our company has deployed as required, with clear objectives and increased supervision and management. Organize and coordinate the elimination of engineering defects in time and effectively in the stage of reaching the standard and creating excellence, so that the closed-loop rate of eliminating engineering quality defects can reach **0%. Improve the preparation for sorting, reporting and inspection of all kinds of management data, so that the project can successfully pass the standard production and quality acceptance. The standard productivity reaches * * 0%. The excellent rate of 220kV power transmission and transformation project reached 765,438 0.4%, and that of 500kV power transmission and transformation project reached 75%. The specific completed merit projects are as follows:

1 500kV zhaohuabo power transmission and transformation project won the quality engineering award of China electric power industry association.

2. High-rise, Xiongzhou, Zhangfeng, Linquan, Leshou, Pan Qi, Cuichi, Longgang, Liugu, Tuancheng and Chen Zhuang 220kV substations, Wuyi-Cangxi I 500kV transmission line, Xinji and Wuyi 500kV substation projects won the Quality Engineering Award of State Grid Corporation.

3. Four 220kV substations in Zhangfeng, Shahedong, Shuer and Tuancheng won the Hebei Provincial Quality Engineering Award (Anji Cup Award).

(VI) QC quality management has reached a new level.

QC quality management activities have been implemented steadily in our company. Through this activity, a large number of QC activities have emerged. After internal selection of the company, six achievements represented our company in the QC achievement exchange meeting of Hebei Electric Power Association in March, and the QC team of the fourth branch company's cable construction "Technical Improvement of Secondary Cable Construction" won the first prize of the Provincial Electric Power Industry Association. The third branch company improved the cable bracket QC group mechanical cable bracket, and the first-class guarantee of the central laboratory.

QC group digital substation debugging method, central laboratory secondary high-voltage QC group GIS loop resistance test method improvement system scheme, line equipment factory tower workshop QC group fire bending plate technology improvement, comprehensive service company QC group electric boiler high efficiency and low consumption efficiency improvement * * * Five QC groups won the provincial electric power industry association Excellence Award; At the end of May, the QC Group of Cable Construction of the Fourth Branch Company participated in the QC Achievement Conference of China Electric Power Construction Industry Association on behalf of the Association, and won the second prize.

(7) gratifying achievements have been made in benchmarking among peers.

In order to thoroughly implement the requirements of collectivization, intensive development, refined management and standardization construction of State Grid Corporation, and comprehensively strengthen the benchmarking management of provincial companies in the same industry, our company earnestly implemented the deployment of benchmarking work of provincial companies in the same industry, actively carried out benchmarking, set an example, fully integrated into team standardized management, innovated management methods, improved working methods, paid attention to investigation and research, strengthened the implementation of responsibilities, and carried out in-depth internal and external benchmarking work. In 20** years, our company has made gratifying achievements in benchmarking in the same industry, and was rated as an advanced unit in benchmarking in the same industry in the whole province.

Three, 20** years of quality management problems

(1) The company's quality management assurance, supervision and management institutions are relatively weak, and the quality inspection personnel of individual project departments are not in place.

(2) Some project departments still attach importance to the progress, catch up with the construction period, ignore the project quality problems and simplify the quality acceptance procedures.

(3) Some employees have a weak sense of quality, a poor sense of responsibility and a lack of sense of ownership.

Quality Work Report Part II: Operation Summary of Quality Management System and Department Work Report

The quality management system has been in operation for more than a year. All employees of the company have strictly followed the quality policy, quality objectives and procedure documents, implemented the requirements of ISO900 1:20**: 20 * * quality management system standards, and persisted in continuous improvement according to the actual operation situation, constantly improving and perfecting the company's management system. The operation of the system for more than a year is summarized as follows:

First, the overall situation of system operation

1. The company began to introduce ISO quality management system in August of 20**. Under the direct leadership of the general manager, the company organized various preparations for certification, established quality manuals and program documents, formulated various management and technical documents, and strictly implemented system requirements. Finally, it passed the external audit at 1, 20**. This year's routine internal quality management system audit proves that the company's quality management system has been effectively implemented and maintained.

2. The company has formulated the company's quality management system documents according to the standard requirements, and the document control procedures and record control procedures are generally running well. In the future, we should pay attention to: 1) to ensure that the valid version of the applicable documents can be obtained at the place of use, that is, to strengthen the collection and management of construction acceptance specifications; 2) Ensure that the records are timely, authentic and complete, and pay attention to summary and storage for easy reference.

3. For more than a year, the leaders of the company have repeatedly emphasized the importance of product quality meeting customer requirements and laws and regulations by publicizing the company's quality policy, objectives and the implementation of inspection procedure documents, advocated customer-centered, and resolutely implemented "process specifications to ensure quality; Continuous improvement, customer satisfaction "quality policy, and the quality objectives are decomposed layer by layer and implemented in various departments. It can define the responsibilities and authority of personnel in each post, ensure the timely supply of personnel, equipment and materials, ensure the continuity of production and meet the specified requirements.

4. Resource management: 1) In order to meet the needs of customers, the company rationally organizes production, broadens the market, continuously introduces talents, and purchases equipment to ensure that various resources meet the production needs. 2) The General Department strictly implements the Human Resource Control Procedure, further strengthens employee training and outsourcing training, and ensures that employees with special types of work can take up their posts with certificates, so that they can be competent for the work they undertake (for example, Zhan Congshou was assigned to Shanghai for quality inspector training and obtained certificates in September), and recruits experienced production technicians. 3) The company's equipment and facilities management can basically be implemented in accordance with the Control Procedure for Infrastructure and Working Environment. The main problems are: a. Some equipment operators don't know enough about the equipment, which leads to the untimely and inadequate maintenance of the equipment; B. The operator fails to carefully implement the records of the daily equipment checklist, which leads to the failure to find the minor faults of the equipment in time and affects the performance of the equipment. 4) Production personnel can basically implement the production workshop management system, mainly because the production tools cannot be returned in time after use, and they look for tools everywhere, which affects production efficiency.

5. The company has formulated the Customer-related Process Control Procedure to ensure that the company has the ability to meet the requirements stipulated in the contract. In the future, we should strengthen the understanding of the importance of contract review to ensure that the construction period, price and construction requirements of the project are reviewed before receiving the maintenance parts to determine whether the company has the ability to meet the specified requirements. Once the project is undertaken, the contract should be earnestly performed.

6. According to the purchase application, the buyer strictly purchases from qualified suppliers and obtains relevant material certificates. Adhere to the acceptance before entering the factory, and unqualified raw materials and outsourcing parts will not enter the factory or be put into storage. Only by ensuring good quality can quality be guaranteed.

7. In the production process, it is strictly required to process and produce according to the production process and technical drawings, so as to achieve "process specification and quality assurance". Check key working procedures and processes, and implement the principle of "three-level inspection" of self-inspection, mutual inspection and special inspection to ensure that each product can be transferred to the next working procedure only after it is qualified. If any quality hidden trouble or unqualified product is found, it shall be eliminated or reworked in time, and the unqualified product shall not leave the factory.

The second is the progress, achievements and gains made after the system runs.

1. Enhance quality awareness. Through the study, all employees have improved their understanding of the importance of quality control, can consciously implement the quality policy, can act in strict accordance with the law, and strive to achieve the quality objectives of the company and departments.

2. Enhance customer awareness. Through the study, all employees can deeply understand the meaning of "customer-centered" and "customer-focused", and their awareness of product quality has been greatly improved.

3. Since the operation of the quality management system, the company's business documents, management documents, system documents and technical documents have been effectively managed and implemented according to the requirements of document control procedures. Each department has established a list of documents and quality records to facilitate daily management.

4. After more than a year's operation, the quality system has strengthened the company's management mechanism, enhanced the market competitiveness, improved the process management level and service level of diesel engine parts transformation, enhanced customer satisfaction, established a good corporate image, and laid a certain foundation for the company's further development.

5. The production quality has been significantly improved. Through the quality target inspection at the end of the year, all departments basically achieved their own quality targets, and strictly controlled the production quality according to the requirements of the quality system documents, so that the first-time qualified rate of the external inspection of processed products reached 98%, the customer satisfaction rate reached 95%, the customer complaint handling rate reached **0%, and all production, quality inspection and other departments realized zero complaints.

Three. Suggestions for continuous improvement

1. The operation of the company's quality management system has achieved certain results, but after all, the operation time is not long. In order to consolidate the achievements and achieve continuous improvement. Through customer return visits, questionnaires, telephone surveys, accepting customer complaints and other methods, we can understand the satisfaction of enterprises with production quality and service and the overall impression of enterprises.

2. In the production process, it is necessary to further strengthen the control of unqualified products and unqualified materials, and resolutely rework the rework and resolutely scrap the scrap. The Company has formulated the Control Procedure for Corrective and Preventive Measures to eliminate the causes of nonconformities and potential nonconformities and prevent the recurrence of nonconformities. In the future, all relevant departments and responsible persons must carefully analyze the unqualified products in production and service quality and the unqualified products in the system, draw inferences from others, formulate effective corrective and preventive measures and implement them conscientiously, and continuously improve the effectiveness of the quality system.

3. I hope that company leaders and department managers will pay more attention to and participate in the ISO900 1 of department employees. Strengthen training and study, and deeply understand the requirements of various control procedures. The company's overall ISO quality management needs to be further strengthened for implementation.

4. The combination of quality management system and daily work needs to be further strengthened. The requirements of quality management system are the standard requirements of companies and departments for daily work, not an extra burden. Improve the relevant departmental systems and strengthen the work norms of departmental employees.

Fourth, summary.

Since the formal implementation of ISO900 1:20** quality management system, under the leadership of the company's general manager, under the overall guidance of management representatives, and through the joint efforts of all members, all management work of the company can be controlled according to the requirements of ISO900 1:20** standards and quality system documents. Successfully achieved the requirements of the quality policy and quality objectives formulated by the company, making all the work of the company documented, programmed and standardized.

Facts have proved that the scientific and advanced ISO900 1:20** international quality system is effective, applicable and consistent in our company. With the popularization of information technology, the market competition is becoming more and more fierce, and customers' requirements for service quality will be more stringent. How to actively carry out effective continuous improvement work such as process control, customer satisfaction measurement, service and corrective and preventive measures according to the eight principles of quality management of ISO900 1:20** standard will be the focus of the next step. We believe that with the strong support of the company leaders and the active cooperation of all departments, we will overcome all kinds of difficulties and put the ISO900 1:20** quality management system into operation.

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