Model essay on hotel meeting minutes

When a hotel holds a meeting, it is necessary to make corresponding meeting minutes. The following is a sample of hotel meeting minutes I brought for you. I hope it will help you.

Model essay on hotel meeting minutes 1

Time: 20__ -02-2 1

Chairman: General Manager Huang Location: Minutes of General Manager's Office Meeting: Zhang Xiaoyu

Participants: Jin Fan Yang Ruifang

Zhang Xiaoyu

Absent personnel: Yang Changyun, Ren Yan, Zhang Xiaoxia and Wang Quanli.

Meeting contents:

1. Sales, catering and sales departments choose appropriate ways to adjust VIP customer classification standards according to the actual situation of our store, so as to determine the treatment level; Group customers, VIP customers and agreement customers are received by the sales department in a unified and coordinated manner;

2. Implement employee group accident insurance, and confirm and verify the specific details of insurance with the headquarters, such as insurance period, insurance amount and compensation method;

3. Strictly standardize and implement the requirements of the employee handbook. In principle, it is not allowed to open a white card, so please take a good leave.

4. Outdoor recruitment points should always keep staff on duty, and each department can arrange to receive job seekers in turn, requiring employees responsible for applying to dress neatly and maintain the image of the hotel;

5. The hotel should be humanized, but the relevant rules and regulations should be strictly regulated and cannot be violated.

6. The Finance Department will draw up a written explanation on the actual situation of our store's network, and apply to the headquarters for replacement.

Network to ensure the normal operation of the hotel network in the future.

Administrative department:

Regularly check the safety of staff dormitory every week and make records, emphasize labor discipline management, rectify laziness, improve work style, strictly abide by the attendance management system, and contact the talent market to start recruitment; Docking with the human resources department of the headquarters to buy accident insurance for existing employees.

Housekeeping Department and Catering Department:

Cooperate with personnel to do outdoor recruitment, supplement personnel, and arrange practical training for department employees.

Finance department:

Apply for the reserve fund from the headquarters and review the purchase contract.

Security department:

Hold departmental working meetings to do a good job in the safety management of workers returning home; Arrange personnel to pack the corners of the ceiling pipe rack in the staff dormitory to avoid collision.

Sales department:

Continue market research, cooperate with information to promote hotels online, and the sales department serves P & amp； P For catering and room service, communicate with the two departments to determine the specific process.

Xi 'an Taoyuan Holiday Inn

February 20 __ 2 1

Hotel meeting minutes model essay 2

Time: 20__ year165438+1October 26th 10:00am.

Venue: North Building Conference Room

Moderator: General Manager Li

Participants: General Manager Li, Sub-General Manager, Rosa, Liu Xu,,, Tong, Qin Zhiyuan, Xu Ming, Record:.

I. Work completion last week

(1) Completed work.

(1) Room layout and floor cleaning have been completed.

(2) The catering department completes the reception work and lists the reception income during the National Day.

(3) The sales department pays a return visit to the agreement unit and consumer customers.

(2) The work has not been completed.

(1) wardrobe door problem in guest room

(2) SMS platform problem

(3) breakfast problems reflected by guests

Second, this week's work plan and issues that need to be coordinated.

Human Resources Department (1):

1, the problem of office landline payment;

2. Dock the winter clothes invoice in time;

3. Follow up the staff canteen and keep the hall clean;

(2) Guest room:

1, service guide can enter the room this week;

2. Communication between guest room and front office, and coordination and arrangement with PA;

3. Wardrobe door problem;

(3) the front desk:

1, wireless network problem in lobby;

(4) Sales:

1, the problem of breakfast needs to be solved due to the weather;

2. Room heating problem;

3. The guest reflects that the house price is too high;

4. Whether the network cable of the room needs to be in place;

5. The real CS determines the time;

6.65438+Reception problem of Qujing Chuangxiang Company in early February;

(5) Food and Beverage Department:

1, solve the bar lock problem on the second floor as soon as possible;

2, the number of chimneys is small;

3. Clean the new employee's restaurant;

4. The guests reported that the quality of tea was insufficient;

5. Follow-up questions about drinks and cigarettes;

6. Guests order food and lack food;

7. The storeroom door and wooden floor on the second floor are upturned;

8. Lighting problems around the hot pot;

9, responsible for the staff canteen hygiene problems;

(6) After the kitchen:

1, the problem of employees' meal time;

2. Follow-up questions of recipes;

3. The chef's cooking speed needs to be improved;

4. Connection between hall surface and kitchen;

(7) Warehouse management:

1, and settle the payment as soon as possible;

2. Need materials to make up as soon as possible;

2, the hotel comprehensive work plan

(1)1During the Christmas Eve from February 24th to 25th, plan the outdoor party of Hyatt, and everyone will have a barbecue on February 24th to 25th 12:00, 128 yuan, including buffet, standard room and barbecue.

(2) suggested children's activity areas and equipment;

(3) the development of real CS activities;

(4) the development of Kunming sales market;

(5) All departments carry out relevant work;

Kaiyue Hotel

20__ year165438+1October 26th

Hotel meeting minutes model essay 3

The manager issues work instructions and guidance requirements:

1. Hotel regular meeting requirements: arrive on time, wear tooling, mute the mobile phone, make preparations for reporting matters in advance, and record relevant work on site.

2. Regarding personnel regularization and recruitment:

1)_ _ _ _ promoted from room foreman to assistant room manager.

2) __ Promoted from receptionist to front desk supervisor.

3) ___ was appointed as the engineering security supervisor, and required to hand over to the security personnel at the end of each day's work, and train the security personnel on some simple emergency measures for hardware failure in the guest room, and at the same time pay attention to the procurement of engineering materials. Please communicate with the financial department in time if necessary. Work focus in the near future: Pay attention to the hotel hardware facilities, especially the big bed rooms in Building 12 ~ 19 with building numbers 03, 05, 07, 09, 1 1, and prepare to put two 65438+ rooms in the room.

3, work status: dress accessories, hair light makeup, full of energy, positive thinking about work.

4, professional habits: work equipment: room card lanyard, pen, pad, walkie-talkie (mobile phone).

Communicate the company's meeting spirit and new business policies/activities, etc. ;

1. For price adjustment, first submit the hotel to fill in the price comparison table of neighboring rival hotels, and send it to _ _ by email, and then apply for price adjustment through the new business operation platform system, which will be approved by the marketing department;

2. The marketing department sorts out all kinds of exhibition information in cities all over the country in the past 20 years, as well as the rest time of major holidays, and completes the control of intermediary room status, retention time and guaranteed reservation.

Work summary of each department this week and work plan for next week

administration department

1. Please keep your mobile phone on standby for 24 hours to ensure that hotel management is not out of touch. If you can't contact your direct supervisor under special circumstances, you can ask the manager.

2. Last week, the form specification of the front desk was rectified, and the daily return visits of guests and members have been carried out normally, with obvious progress. However, it should be noted that some work should be completed in time, not at night.

3, please pay attention to adjust the front desk shift, to ensure that there are old employees on duty every day, to ensure the normal operation of the front desk.

4. From April 8th to June 5438+04, there will be a conference team staying, so please pay attention.

housekeeping department

1. 1. Pay attention to 96 rooms on floors 4~ 1 1 that meet the online requirements. At the same time, remind the waiter that if the foreman finds more than 5 problems during rounds, the number of rooms will be invalid.

2. The key issues in the guest room:

1) Hygienic problems of guest room details

2) The dirty linen in the linen room is piled up in chaos, and the dirty five towels are placed at will.

3) The guest room work list is not standardized: In view of this phenomenon, a reward list will be issued to the waiter who has done a good job.

Sales:

1. Report the daily, weekly and monthly sales plan to the shop assistant, and ask the shop assistant to supervise the completion of the daily sales report and sales work.

Please pay attention to the above matters, and the management will urge them to be implemented.

Signature of participants:

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