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What should I pay attention to when delivering takeout?
According to the time remaining in the list, the arrangement is the farthest or the latest.
It's time for businessmen. Merchants are slow to serve. Be sure to call the customer.
Be sure to tell customers about the traffic jam. The standard template is: there is a car accident ahead and there are many policemen.
First of all, you have to have your own battery car, and you need one with a large storage capacity, otherwise it will be embarrassing to suddenly find out that there is no electricity on the way.
Secondly, you must be familiar with the basic situation of every street and community in this city. Maybe you don't need a lot at first, but if you suddenly pick up the list of an unfamiliar community, it will take a lot of time when you can't find the building in the community.
I once had such an experience. Our community is divided into east and west areas, and the address is not stated. After looking for the West District for a long time, the delivery man called me and said I couldn't find the building. In this case, if I meet a more demanding customer, it is easy to get a bad review.
Third, it is not enough to know the basic situation of the road. You must also master all kinds of paths to avoid cutting corners smoothly through these paths during rush hours, thus speeding up your work pace. Of course, this is equivalent to saving your time and making some money.
Fourth, you need to give yourself a lesson in etiquette. If you want to be an excellent food delivery person, you must smile, because even in the process of food delivery, if you encounter some problems that lead to the delay in delivery, customers will not pursue anything.
Finally, you must be patient, because sometimes the address written by the customer is not detailed enough, and the customer can't express it clearly on the phone. We need to communicate with our customers patiently, not impatient. After all, it is a service industry, and even if there are many orders in hand, we need to serve every customer well.
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