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Self-evaluation of sales staff's work
Self-evaluation is an individual's self-summary of his study or work life at a certain stage, which can give people the motivation to work hard. Let's learn to write self-evaluation together. How to write self-evaluation so as not to be stereotyped? The following is my self-evaluation of sales staff's work (selected 12). Welcome everyone to learn from and refer to. I hope it helps you.
I grew up in the countryside. Although my family conditions are not superior and I haven't suffered much, I have always had a yearning for work. I want to test whether I can adapt to independent life by relying on the knowledge I have learned in a bad environment, and I want to be closer to society and integrate into society. You can temper yourself in practice, improve your ability, cultivate your indomitable character, and more importantly, test whether what you have learned can be useful to society.
At first, I had high expectations for myself, but after looking for a day, almost all the recruitment gave priority to those with work experience, and the rest only recruited long-term workers. Such a family asked, but there was no reply. In this way, I was kicked around like a ball and experienced many failures. I summed up the reasons, mainly in two aspects: first, I expected too much of myself and was hit. I reevaluated myself. In the next interview, because of my good performance, I finally found a job as a counter salesman in a supermarket.
Because I have never sold goods in a supermarket before, I always can't remember where to put the goods at first, and I always make mistakes. When a customer asks about the product performance, I always say it is not good, which makes me very uncomfortable. Later, I was enlightened by the old staff at dinner time, and began to change my mind and work hard. Finally, I soon entered the working state. Although I feel backache at the end of the day, I am still very happy because I have sold several products under my patient service. I can't say how excited I am to see that my efforts have paid off.
In the past XX months, there have been joys, successes, troubles and failures. With the care and guidance of the leaders and the full support and help of my colleagues, my working ability has been greatly improved. Now, my self-evaluation of my work in the past five months is as follows:
1, study hard and constantly improve your business ability. At work, study business knowledge seriously, accumulate experience continuously, actively participate in study and training, and constantly enrich yourself;
2. Abide by rules and discipline. In the past three months, I am not afraid of hardship and fatigue in my work, learning from the methods of excellent employees, and earnestly completing the tasks of this position;
3. Unite colleagues and work together in Qi Xin. Colleagues are harmonious, United and friendly, help each other and respect each other;
4. Due to the lack of work experience, there is a lack of practical experience in handling user complaints at work, and the service work is not detailed enough. This is the direction of my future efforts.
Since I entered the company, with the care and help of my colleagues, I have continuously broadened my knowledge through personal efforts, made great progress in my professional work ability and accumulated work-related experience.
Looking back on the past x months, I have studied business training seriously and actively participated in on-the-job training. Wholeheartedly, treat people with courtesy, serve warmly, answer questions patiently, provide quality services to customers, improve their own quality and business level through continuous practice, and grow into a qualified salesperson.
I strive to be an excellent employee in my future work and bring greater benefits to the company.
Salespeople have a lot of work to do, and it is inevitable that some places will pay attention to one thing and not see another. Looking back at the work in the business hall, there are successes, failures, joys and sorrows. In the past year, under the care and guidance of the branch leaders and teams, and with the full support and help of my colleagues, my work potential has been greatly improved. Now I have identified myself as follows:
1, study hard and improve constantly. At work, earnestly study business knowledge, constantly accumulate experience, participate in study and training with your heart, and constantly enrich yourself;
2. Abide by the law and work hard. Over the past year, I am not afraid of hardship and fatigue in my work, and I have earnestly completed all the tasks of this position;
3. unite colleagues and work together. Harmony, unity and friendship among colleagues, mutual help and mutual respect;
4. Due to the lack of work experience, there is a lack of practical experience in handling user complaints at work, and the service work is not detailed enough.
Since I entered the business hall, with the care and help of my colleagues, through my personal efforts and the accumulation of work-related experience, my knowledge has been continuously broadened and my business potential has made great progress.
Looking back on the past year, I have carefully studied the knowledge of the telecommunications industry and participated in on-the-job training with my heart. Wholeheartedly, treat people with courtesy, serve warmly, answer questions patiently, bring quality service to customers, improve their own quality and business level through continuous practice, and grow into a qualified salesperson. In the future work, I will make a good job plan for the sales staff and strive to do better.
In 20xx years, with the care and love of the store leaders and the support and help of my colleagues, I have been strictly demanding myself to complete the duties and other tasks entrusted by the leaders. Through one year's study and work, my job skills have been improved, my service level has been further improved, and my work style has been more comprehensive and perfect.
Over the past year, I have been working on time, never being late, never leaving early, loving my job, taking the initiative and resolutely obeying the arrangement of the leaders. Whether I go out to buy a tour group, send books to the company, or work overtime, I have always taken the initiative to take responsibility and have no regrets. At the same time, in the year when I got along with my colleagues, I got your meticulous care, support and help. Together, we have created a good working atmosphere in the store. In this year, in order to achieve the annual sales target, we sincerely unite and work together. I feel warm and comfortable working in such a crowd.
In my post work, I insist on treating every reader who enters the store with warm, thoughtful and meticulous service, taking readers' needs as the pursuit of work, taking pride in fatigue and taking pleasure in suffering. Every time I turn around, I always try to get familiar with the business of booth layout, classification, bookshelf position and so on in our library in the shortest time. At the same time, the clients of different posts are students and children, the elderly and young people, farmers and intellectuals, ordinary workers and white-collar workers. I always treat each other with sincerity, change my mind with sincerity, actively analyze and master their demand trends, and thus gain the initiative in serving readers. I deeply realize that my post is not only the place where I perform my duties, but also the stage where I offer my love to my customers. Every time I see their satisfied smiles and affirmation of service, I also feel the greatest happiness and sense of accomplishment brought by my work.
Looking back on the work of 20xx, there are still many shortcomings. In the brand-new 20xx, I think I should try to do:
First, strengthen the study of marketing, exhibition and shopping guide skills, learn from leaders and colleagues, further enrich their business skills and working methods, and be close to the outstanding employees of the company;
Second, further strengthen and enhance the potential of communication with customers and bring the best service to customers;
Third, strictly abide by the company's rules and regulations, and maintain and carry forward the good working atmosphere of the store; Fourth, obey the leadership arrangement, unite sincerely with colleagues, and contribute to the success of store re-creation marketing.
In 20xx years, with the care and love of the store leaders and the support and help of my colleagues, I have been strictly demanding myself to complete the duties and other tasks entrusted by the leaders. Through one year's study and work, my job skills have been improved, my service level has been further improved, and my work style has been more comprehensive and perfect.
Over the past year, I have been working on time, never being late, never leaving early, loving my job, taking the initiative and resolutely obeying the arrangement of the leaders. Whether I go out to buy a tour group, send books to the company, or work overtime, I have always taken the initiative to take responsibility and have no regrets. At the same time, in the year when I got along with my colleagues, I got your meticulous care, support and help. Together, we have created a good working atmosphere in the store. In this year, in order to achieve the annual sales target, we sincerely unite and work together. I feel warm and comfortable working in such a crowd.
In my post work, I insist on treating every reader who enters the store with warm, thoughtful and meticulous service, taking readers' needs as the pursuit of work, taking pride in fatigue and taking pleasure in suffering. Every time I turn around, I always try to get familiar with the business of booth layout, classification, bookshelf position and so on in our library in the shortest time. At the same time, the clients of different posts are students and children, the elderly and young people, farmers and intellectuals, ordinary workers and white-collar workers. I always treat each other with sincerity, change my mind with sincerity, actively analyze and master their demand trends, and thus gain the initiative in serving readers. I deeply realize that my post is not only the place where I perform my duties, but also the stage where I offer my love to my customers. Every time I see their satisfied smiles and affirmation of service, I also feel the greatest happiness and sense of accomplishment brought by my work.
Looking back on the work of 20xx, there are still many shortcomings. In the brand-new 20xx, I think I should try my best to do the following: First, strengthen the study of marketing, exhibition and shopping guide skills, learn from leaders and colleagues, further enrich my business skills and working methods, and get close to the outstanding employees of the company with my heart; Second, further strengthen and enhance the potential of communication with customers and bring the best service to customers; Third, strictly abide by the company's rules and regulations, and maintain and carry forward the good working atmosphere of the store; Fourth, obey the leadership arrangement, unite sincerely with colleagues, and contribute to the success of store re-creation marketing.
Xx electric company has been employed for more than a year. After this period of in-depth understanding and communication with various departments and branches, I basically have a necessary understanding of our company's development and entrepreneurial history, corporate culture, management structure, system and operation mode. The most important thing is to read the company's previous large-scale promotion plans and store management materials, investigate competitors in the current regional market, and personally participate in the planning, supervision and implementation of a series of promotion activities. Now I have evaluated my work since I joined the company, and put forward my personal opinions and suggestions.
I. Work Review
1. Continue reading the company's various documents and operating procedures, and learn and understand the company's corporate culture, organizational structure, rules and regulations, operation management, etc. And have a deep understanding of the scope of work, operation process, etc.
2. Integrate into the team of this department in a short time, and successfully participate in the planning, supervision and implementation of various promotional activities of this department, such as: trade-in of xx; Xx activities praise the kindness of teachers and congratulate xx; Xx, xx activities; Xx store new clothes set sail; Xx reopened response activities and so on.
3. During the execution of the activity, go deep into each branch to understand the process and effect of the activity, investigate and analyze regional competitors, and timely feedback the promotion strategies of competitors in the same period; He also attended the response meeting of the heads of marketing department, purchasing department and branch company headed by Mr. Tang, and put forward personal suggestions.
4. Sort out all the data and pictures of the promotion activities of each branch during xx period, as well as the highlights and shortcomings in the implementation, and make a comprehensive, concrete and intuitive evaluation of xx celebration and xx activity celebration from preparation-implementation-follow-up, which has been recognized by relevant leaders and colleagues.
5. In the production of subtitle advertisements during the promotion activities, I proposed to use 3D animation effects extensively to vividly reflect our promotional materials and advantages, and let the audience and consumers have a new cognitive view of Jiajiale; In the design of various publicity materials, I also gave many innovations and suggestions to make the picture more beautiful, vivid and eye-catching, and better convey our corporate image and activity materials.
6. After reviewing the company's advertising production cost in the early stage and investigating and collecting evidence in the advertising production market at the present stage, the production price of publicity advertisements and promotional materials was re-formulated, which greatly controlled the advertising production cost and saved the company's expenses to a certain extent.
7. Put forward relevant suggestions on creating the atmosphere inside and outside the store and shaping the image of the shopping guide. For example, adjust the off-site stage layout of xx to make it more eye-catching and attractive; It is planned to transform five old image cards in xx store to improve the store environment and better convey the orientation of "brand-new image, brand-new positioning and wholehearted service" after the transformation of Xintang store.
8. Organize the theme of our original enterprise feature film (about xx minutes) and xx second image advertising film, and make modifications and adjustments according to our current advertising demands, so as to convey our business philosophy and the mental outlook of employees as much as possible and strengthen our quality service.
9. In order to further promote our corporate image and various promotion policies better, more effectively and at lower cost, enhance our popularity and commodity sales, and optimize market competitiveness, after investigating and analyzing various promotion methods in the regional market, under the guidance of General xx, we wrote a xx launch plan, and actively coordinated with bus companies to reduce the launch cost.
10, and actively participated in the training courses organized by the company, such as "xx Manager" in Yu Shiwei and "xx Sales" in Zhou Rong. And learned a lot of management and sales knowledge, understood a lot of truth, and understood that a large part of the competitiveness of enterprises comes from the competition of knowledge and teamwork.
Second, the company's current market environment analysis
Analysis of the surrounding environment of the region: the chain predators of the surrounding home appliances are approaching step by step, encroaching on the secondary and tertiary markets. Xx, xx and xx have been expanding in xx, xx and other regions. The hype of several giants about promotion, price reduction and star-rated services has set off one fierce battle after another in the home appliance industry, which has caused great impact on our regional market, put forward new challenges to our operation mode and market competitiveness, forced us to continuously optimize product structure, adjust price positioning and improve service, reduced our gross profit margin to a certain extent and divided me.
7 20xx years have passed and a new year has begun. As a shop assistant in a clothing store, I would like to state my work self-evaluation and experience as follows. I hope you can give me guidance and suggestions.
In the process of clothing sales, salespeople play an incomparable role. It is very important for salespeople to master clothing sales skills. First of all, pay attention to the skills of recommending purchases.
In addition to showing and explaining clothes to customers, shop assistants should also recommend clothes to customers to arouse their interest in buying. The following methods can be used to recommend clothes:
1. Be confident when recommending clothes to customers. When recommending clothes to customers, salespeople must have confidence in themselves, so that customers will have trust in clothes.
2, suitable for customer recommendation. When presenting goods and explaining them to customers, we should recommend suitable clothes according to the actual and objective conditions of customers.
3. Use gestures to recommend to customers.
4, with the characteristics of goods. Every kind of clothing has different characteristics, such as function, design, quality and so on. When recommending clothes to customers, we should emphasize the different characteristics of clothes.
5. Focus the topic on commodities. When recommending clothes to customers, we should try our best to lead the topic to clothes, and pay attention to customers' reaction to clothes, so as to promote sales in time.
6, accurately say the advantages of all kinds of clothing. When explaining and recommending clothes to customers, we should compare the differences of various clothes and accurately tell the advantages of various clothes.
Secondly, we should pay attention to the skills of key sales. Focusing on sales means being targeted. The design, function, quality, price and other factors of clothing should be suitable for people, so as to truly make the customer's psychology transition from "comparison" to "belief" and finally sell successfully. It is a very important link in sales to make customers have the belief of buying in a very short time. Key sales have the following principles:
1, starting from 4W. Making suggestions on when to wear, where to wear, who to wear, why to wear, etc., is conducive to sales success.
2. The main points should be brief. When explaining the characteristics of clothing to customers, the language should be concise and clear, and the content should be easy to understand. The most important characteristics of clothing products should be stated first, and then spread out layer by layer if you have time.
3. Specific performance. According to the customer's situation, improvise, don't be stereotyped, just say "this dress is good" and "this dress suits you best" and other simplified and generalized marketing languages. Change the way of speaking according to the sales target. Introduce different content to different customers to suit everyone.
4. Sales staff should know the fashion trend, understand the pioneers of fashion, and explain to customers that clothing conforms to the fashion trend.
The above is my experience in my work.
My first summer job brought me a strange freshness. I want to do it well. After all, I haven't done it before. This kind of attempt can also make me understand how much skill and patience I have. Without much thought, I immediately agreed to a summer job.
That's a job as a supermarket clerk. The supermarket is near my home. Working hours are 7: 30am-11:30am and 8: 00pm-22: 00pm * * 8h in the evening. Although I am a shop assistant, there are many things to do there, and it is quite hard to be alone. Because this supermarket is not a big supermarket, but a small supermarket, which is very different. The clerk in the big supermarket is relatively simple, just need to load the goods slightly and place the goods. There is no heavy work and it is not hard. My supermarket is different. There are too many tasks.
New employees have to practice for three days first, which means three days of free internship. This is a common practice, and it is the same in other places. The first thing to do there is to be familiar with the placement of goods on the shelves to meet the needs of daily loading. The proprietress said that as long as the shelves were out of stock, they would move to the warehouse. Usually check whether the items on the shelves are clean and neatly placed. Wipe it with a rag if it is not clean. If it's not tidy, you have to rearrange it. It is very important to check the date of the goods, and the goods that are about to expire must be taken out and piled up for return. Every time you purchase goods, you must come out and move together. Some should be put on the shelves, and some should be put into storage. Sometimes a person is really busy, but come on. Luckily, she invited another one ten days later. Also, that's the system there, where money is deducted for being late, asking for leave and absenteeism. Clean the supermarket at night and move the outside items into the supermarket before work. Of course, all the heavyweight goods are moved by the boss.
When I just did it a few days ago, I felt very uncomfortable and regretted it. Because the work there was very hard and the salary was very low, I had a strong desire not to do it at that time. I felt that doing things in such a small place was wasteful, worthless, bitter and tired. As soon as I get home every day, I feel so painful that I don't want to move in bed. But the work was too hard, and I suffered a little. I understand that it is not easy to make money, and I appreciate the hard work of my elders. Their dedication to themselves is really great. They understand that they must work hard at this moment, or they will be buried in this small place forever. After talking to my family, I understand that no matter what I do, I have to finish what I do. Do it now, and it will be finished in a month. Finally, I persisted and didn't give up halfway.
Although I haven't done it for a long time, it's not too short. As for that supermarket, I have observed it for so many days, and I feel that there is no development prospect there, and there will be no future if I continue to do it. Because this supermarket is relatively small, it looks very narrow when you put things. Only one person can pass through each passage. If there are many people, it will be crowded. Like the warehouse next door, I remember when I first arrived, their warehouse was a mess, but later I had it cleaned up a lot. But I think it's good to work there for a while. I'm here purely to exercise myself and find out my shortcomings and deficiencies. There are not many things there, but they are cheap and more suitable for nearby residents to buy. Like sometimes you are too lazy to go to the city, you can also buy urgently needed common items here. But this supermarket is not complete. Like our family, we usually go to the city to buy it.
The purpose of this holiday practice is to "make good use of knowledge, increase social experience, improve practical skills and enrich holiday life". I use holidays to get in touch with the society, understand the society and test myself from social practice. This social practice has gained a lot. I think what is lacking in practice is how to communicate with people in society. After working for a while, I know more people. How to communicate well with people requires long-term practice. In the past, there were not many job opportunities, and talking to others was not flexible, which made the conversation cold and embarrassing. Communication with colleagues is equally important. People will be integrated into social groups in society, and people will cooperate with each other to make the process of doing things more harmonious and effective. You should listen, be patient and understand the opinions given to you by others.
In short, during this month's time, I worked in a supermarket, and gradually realized the bitterness of the elders for family planning. Everything they did for us, they also learned some extracurricular knowledge in ignorance. This experience before entering a new society has given me a new view of life. I think I will grow up and mature.
I am a student majoring in marketing and planning in xx University. When I was about to graduate, I went to xx business hall for three months as an intern. In the past three months, my working ability has been greatly improved. Now I will make a self-evaluation of my work in the past three months.
1, study hard and constantly improve your business ability. At work, study business knowledge seriously, accumulate experience continuously, actively participate in study and training, and constantly enrich yourself;
2. Abide by rules and discipline. In the past three months, I am not afraid of hardship and fatigue in my work, learning from the methods of excellent employees, and earnestly completing the tasks of this position;
3, unite colleagues, * * * Qi Xin together. Colleagues are harmonious, United and friendly, help each other and respect each other;
4. Due to the lack of work experience, there is a lack of practical experience in handling user complaints at work, and the service work is not detailed enough.
This is the direction of my future efforts.
1. Since I joined the company, with the care and help of my colleagues, I have continuously broadened my knowledge through personal efforts, made great progress in my professional work ability and accumulated work-related experience.
2. Looking back on the past three months, I studied business training seriously, actively participated in on-the-job training, treated people wholeheartedly, served warmly, answered questions patiently, provided quality services to customers, improved my own quality and business level through continuous practice, and grew into a qualified salesperson.
Internship for three months, there are successes, failures, joys and sorrows. With the care and guidance of the leaders and the full support and help of my colleagues, I have made great progress in all aspects. I will work harder in the future. I believe I can do it. I will strive to grow into an excellent employee in my future work and create value for xx unit.
10 I worked as a shop assistant in a shopping mall for six days and switched from one industry to the clothing industry. For me, the lack of product knowledge and the strangeness of this industry rule are completely new. So I began to understand the right product. In romantic and profound stories, I learned a lot about clothing display. A story is a set of personal style display methods, which directly display the designer's creativity with products without losing the originality of design, directly let the products reflect his style in front of customers, and let every different store express the same meaning through stories, thus unifying the clothing display. In Hangzhou in February, the weather is warmer these days, and spring clothes have been on the market. After the whole city, backstreet and attraction, the story of black and white angel makes the whole brand's style reflect the black and white fashion, simple and generous style.
Only by understanding the product knowledge and the design creativity embodied in clothing, telling customers the characteristics of clothing and the effect of wearing it on the body, and telling customers how to match clothing, can we arouse customers' desire to buy. Thereby improving the sales turnover rate. Nowadays, sales are not all about selling products, so I like every set of his stories very much, making selling clothes a story and a culture. Therefore, I think every shop assistant should master each group of his stories. Even if we don't have to tell our stories in the sales process, how can we master each group of stories full of self-identity and imagination and better grasp the psychology of some customers?
In the process of sales, my feeling is that all sales are related, but the products sold are different. So how to improve sales skills after mastering product knowledge?
Self-evaluation of sales staff 1 1 Through the study and practice during this period and the guidance of the supervisor, I have mastered the sales skills and interpersonal skills that sales staff must master more comprehensively.
First of all, I would like to thank the supervisors and colleagues who provided help and guidance for my internship in xxx store, and thank them for their help and efforts for my smooth internship.
Through internship, I gained practical work experience and consolidated and tested my professional knowledge level before taking up my post. During my internship, I learned about and participated in the sales process. During this period, I further studied the knowledge of Nokia products, got a deeper understanding of the models, and organically combined theory with practice. My work has been fully affirmed and well evaluated by my supervisor and colleagues.
A journey of a thousand miles begins with a single step. This short and substantial internship in the past month, I feel that it has played a bridge role for me to go to society. It is an important experience in my life and an important step, which will be of great help to my future career. Some basic principles of being a man, such as asking for advice with an open mind, observing organizational discipline and unit rules and regulations, and communicating with people in a civilized way, should be conscientiously implemented in real life and good habits should be cultivated constantly in real life.
During this period, most of the experience and knowledge I learned came from the teaching of supervisors and old salespeople, which is a valuable asset in my life. This internship also made me deeply understand that it is very important to maintain good relations with colleagues at work. To do things, we must first learn to be a man, understand the truth of being a man, and how to get along with others is the most basic problem in modern society. For a person who is about to enter the society, there are many things to learn. They are the best teachers. As the saying goes, "A threesome must have a teacher", and we can learn a lot from them.
I know there are still shortcomings. In the future work, I will continue to work hard, constantly improve, and constantly improve my personal cultural literacy and sales skills! Create benefits for the company and lay a solid foundation for my personal development!
Shop assistant self-evaluation 12 I am a student majoring in marketing and planning at XX University. When I was about to graduate, I went to XX business hall for three months as an intern. In the past three months, my working ability has been greatly improved. Now I will make a self-evaluation of my work in the past three months.
I study hard and constantly improve my business ability. At work, study business knowledge seriously, accumulate experience continuously, actively participate in study and training, and constantly enrich yourself; Abide by the rules, regulations and disciplines. For three months, I am not afraid of hardships and tiredness in my work, learn from the methods of excellent employees, and earnestly complete the tasks of this position; Unite colleagues, work together, have a harmonious relationship with colleagues, unite and be friendly, help each other and respect each other; Due to my lack of work experience, practical experience in handling user complaints and meticulous service, this is the direction of my future efforts.
Since I entered the company, with the care and help of my colleagues, I have continuously broadened my knowledge through personal efforts, made great progress in my professional work ability and accumulated work-related experience.
Looking back on the past three months, I studied business training seriously and actively participated in on-the-job training. Wholeheartedly, treat people with courtesy, serve warmly, answer questions patiently, provide quality services to customers, improve their own quality and business level through continuous practice, and grow into a qualified salesperson.
Internship for three months, there are successes, failures, joys and sorrows. With the care and guidance of the leaders and the full support and help of my colleagues, I have made great progress in all aspects, and I will work harder in the future. I believe that I will do my best, and I am willing to grow into an excellent employee in my future work and create value for XX unit.
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