How does Taobao customer service find a part-time job at home?

The steps of applying for part-time job at home for Taobao customer service are as follows:

Operating environment: iPhone 13, IOS 16. 1. 1, Taobao 10. 18.0.

1. Open the software, enter Alibaba Cloud Customer Service in the search bar, and find its recruitment entrance.

2. After finding the recruitment entrance, click Enter.

3. Enter the recruitment interface, find a part-time customer service position, and then you can apply for Taobao customer service to work part-time at home.

Taobao customer service job responsibilities

1. Receive customers who come to consult through Ali Want Want, answer all kinds of questions raised by customers, guide customers to place orders and make deals, and the typing speed is above 60 words/minute.

2. Check the background orders in time, deliver the orders that have been placed in time, and verify the customer's delivery address.

3. Deal with the after-sales problem of the store and reduce the refund rate.

4. Feed back the store backstage orders to the store operation and adjust the operation strategy in time.

5. For customers who have not placed an order, they will conduct further consultation and record the customer's scruples, which can be calmly faced in the next sales.

6. Maintain good old customers, keep in touch with old customers in the store, and improve the repurchase rate of the store.