How should private enterprises scientifically outsource HR

Private enterprises, especially many small and medium-sized private enterprises, have no human resources department, and even if they do, they have no systematic personnel system, so they cannot provide employees with complete welfare benefits and training opportunities, let alone strategic human resources planning. Therefore, it is difficult to recruit excellent employees, the brain drain of key personnel is serious, and the employee satisfaction is low, which are the "bottlenecks" that restrict the smooth development of private enterprises. If private enterprises adopt human resource outsourcing, they can greatly improve their human resource management level and enhance their market competitiveness with the help of external resources.

Of course, human resource outsourcing is also risky, especially for private enterprises with imperfect systems in all aspects. If it is not handled properly, it will not only lead to the confusion of human resource management, but also lead to internal contradictions and even lead to the demise of enterprises.

What can and can't be packaged?

Enterprise human resources work includes job demand analysis, job analysis, employee recruitment, training and development, performance appraisal, salary and benefits, employee relations and so on. Among them, job analysis, employee recruitment, salary and welfare are all basic affairs of human resources, which can be completely outsourced. Corporate culture, employee relations, performance appraisal and major decisions are all related to the core competitiveness of enterprises, that is, strategic work, which cannot be easily outsourced.

Take an enterprise in Wenzhou as an example. The factory is a leather shoes production enterprise, with more than 500 employees, 80% of whom are basic production employees and 20% are production assistants, such as logistics, marketing and finance personnel. The enterprise has a personnel department with three managers, who are engaged in employee recruitment, training and development, file keeping, attendance and salary payment. Among them, the recruitment of production employees can be outsourced. Most of these employees are migrant workers with less than junior high school education, and the market flows frequently, while there are many shoe-making enterprises in Wenzhou. Outsourcing can obtain experienced production staff, and outsourcing service companies provide professional training. Enterprises only need to keep a small number of core employees.

Similarly, the corresponding file management, attendance records, salary payment, etc. It can also be outsourced, but after outsourcing, the employees of the outsourcing service company need to stay in the enterprise. The content of the outsourcing contract is mainly determined according to the production indicators, such as the qualified rate of production, whether the customer supplies the goods in time, etc.

Choose an outsourcing service company that suits you.

Because the service of outsourcing service company directly determines the quality of enterprise management in the future, it is more likely to be a matter of life and death for private enterprises, so enterprises must attach importance to the key link of "outsourcing company selection" Generally speaking, the choice should be considered from the following aspects: first of all, of course, the price of the service should be considered. After a certain human resources work is outsourced, the enterprise will inevitably bear certain outsourcing costs. If the cost is higher, even greater than the cost of the enterprise itself, it is better not to outsource; Secondly, paying attention to the reputation and quality of service companies will play a decisive role in the completion of outsourcing work and even the normal development of the whole enterprise. Take compensation and welfare outsourcing as an example, once the information is leaked to competitors, it will definitely have an extremely adverse impact on enterprises; In addition, regarding the problem of finding international outsourcing service companies, many enterprises blindly choose foreign partners. Of course, it is good if the company has money, but we should pay attention to the following points: ① There must be detailed project plans and objectives, and the more specific the better. (2) Let your manager participate. The manager's foreign language level and professional quality should be high, because the new system should be jointly operated by international outsourcing service companies, human resources departments and department managers.

Handle the communication and coordination of outsourcing process.

Human resource outsourcing is definitely not outsourcing everything, which is what we learned from outsourcing. Therefore, enterprises must retain the necessary personnel and strengthen the core management functions of human resources. In order to better manage human resources and improve employee satisfaction, retained human resources personnel must strengthen communication and coordination with internal employees and outsourcing service companies.

1, internal staff communication and coordination

For employees who need to be diverted, we should fully do their ideological work. General manager and HR manager should communicate with them more, introduce all aspects of outsourcing from a strategic point of view, and also listen to their opinions to create a relaxed and lively communication environment. For their placement, we should fully solicit their opinions, do a good job of support, and let them become professional employees of outsourcing service companies through contracts. For the employees who stay, they will feel that their promotion has been greatly restricted, so they should communicate reasonably with the employees who stay, gain their trust, and let them know their role in outsourcing, so as to be more actively involved in their work.

2. Communication and coordination of outsourcing service companies

For outsourcing service companies, it is necessary to conduct a "satisfaction" survey on their service quality, and feed back employees' questions and suggestions to the outsourcing service companies at any time to help them improve their working methods. In addition, in order to encourage outsourcing service companies more effectively and improve their service quality, enterprises must keep monitoring and evaluating outsourcing business at any time. According to the outsourcing contract signed by both parties, the outsourcing service company can be tracked and indirectly contacted regularly or irregularly.

What can human resources do after outsourcing?

Enterprise human resources will be more engaged in strategic human resources work. After outsourcing, the human resources department of the enterprise has gradually changed from the original affiliated functional department to the strategic department of the enterprise. The human resources department will increasingly participate in enterprise strategy, organize business activities, lead enterprise reform, establish competitive advantages, spread functional skills, and play the role of employee propaganda and advocacy, and be responsible for employee performance and production. Therefore, the human resources department should step down from the position of "power center", and the human resources manager should gradually change from the role of administration, general affairs and welfare center to the strategic change of learning organizer, education promoter, senior supervisor consultant, management function expert and change advocate.