Why are the medical staff in a hospital in Guangzhou "decentralized" as waiters?

Recently, some netizens reported in the medical forum that Panyu Central Hospital, a top-three hospital, recruited new medical staff this year, and many of them were "decentralized" to a tourist park in Panyu to "explain animals", "sweep the floor and take out garbage" and "serve dishes".

On August 13, the relevant personnel of Panyu Central Hospital confirmed that this was indeed the case. Since July 24th this year, 126 new employees have participated in this experiential training. Most of the participants are medical personnel and some are administrative personnel.

The staff said that the training form is immersive experience training, which lasts for 1 month. Training positions mainly include: catering service, commodity sales, garden cleaning and tour guide. The hospital's pre-job training manual shows that in addition to this experiential training, new employees will also receive corresponding public training and professional training in the hospital.

Many netizens hold different opinions about this novel training method. "I'm a surgeon, undergraduate course for five years, graduate students for three years. I should stand in front of the operating table and should not come here every day to do such things that have nothing to do with medical care. " "A doctor is not a waiter in a white robe."

For different voices, the hospital staff expressed their understanding, but I hope everyone can understand the hospital's "good intentions": experience training allows new employees to experience the ups and downs of grassroots service work and enhance their personal resistance and resilience; It can also let new employees learn to communicate face to face with different people in a dense crowd environment and cultivate a sense of cooperation; More importantly, let new employees jump out of their professional roles and get to know the work of medical staff. "The patient is not only a patient, but also the object of your service."

The hospital said that as early as 2002, the hospital put forward the concept of "medical industry is also a service industry". At that time, the hospital chose a sightseeing park in Panyu as a training base, and arranged pre-job training for new employees with the theme of "enhancing service awareness", which has been adhered to so far and has trained more than 2,000 new employees.