What is the job of Air China Ground Service?

Airport ground handling is an important additional service for civil and military air stations at all levels since their own air transport business and the construction and operation of major air stations (airports), which is closely related to the operation of air stations and indispensable. All civil, commercial and military aircraft require ground handling services. All logistics services (oil supply, water supply, passengers disembarking and boarding) are parked from the time the plane enters the apron to the time it leaves the apron and enters the taxiway.

Broadly speaking, it includes all kinds of services provided by airports, airlines and their agents to passengers and shippers, as well as services provided by air traffic control, aviation oil companies and aircraft maintenance enterprises to airlines.

In a narrow sense, it mainly refers to various services provided by airlines, airports and other related institutions for passengers? Such as airport inquiry, telephone inquiry, broadcasting, flight information release, answering passengers' complaints, check-in service, security inspection service, joint inspection service, guidance service, luggage service, terminal commercial service, etc.