After receiving the offer, the candidate repented. What should HR do?

First, build enough trust with the candidate in the early stage to let him know that you are the one who will help him solve the problem. Don't have too many people communicating with the candidates at the same time, otherwise it will be self-defeating. In this way, when the other party goes back on his word, he can think of communicating with you at the first time, telling you the truth, telling you his real thoughts and giving you an explanation. There is still a chance to save this situation. It is basically difficult for candidates to say no directly to HR or Line Mgr of customers, especially to reject Line directly. Even if he realizes that he shouldn't refuse the proposal out of face and Line's concern about his impression, he won't go back to the grass.

Second, why don't candidates go? Pay, platform, company culture, distance, impression of Line, or personal problems should be clarified.

1. Under normal circumstances, the examinee's own will is not very strong. He just wants to see the market, or use this position as a spare tire. He should be able to feel it during the early communication. So, be sure to make a backup. Of course, some positions are outstanding, and there is no way.

For those who don't want to, we should gradually infiltrate. This position suggests multiple rounds of interviews, not once. It's too easy to get, and giving up is not negotiable. And some positions are to impress candidates with Line's personality charm and company atmosphere.

2. If the salary is lower than the candidate's expectation and the candidate's platform is not as good as that of the client company, the client company can give him great development or do so. Sincere and touching. Be sure to manage the candidates' expectations from the beginning, and make the actual situation clear to the other party, without any concealment.

As for being within the budget, the candidate's expectation is very reasonable. If the first salary is not repented by the candidate, there is a lot of room for discussion. After all, the problem that can be solved with money is actually the best solution. You can communicate with the applicant and say that if you are not satisfied with the salary, you can communicate with the customer and help you apply for special approval. But both we and HR have the responsibility to go through this process. If you think this money can meet your needs, we will help you approve it. You must come, ok? If the other party agrees, it is unlikely to go back on our word.

If the candidate is worried about the customer platform, it depends on whether he has a good offer now. If not, we can talk again. If it is anything else, there are two situations: first, this offer is better than yours, so I will be happy to tell the other party that you take this and send my best wishes. After all, the examinee owes you nothing. It is human nature that people have the heart to climb high, and they must treat others as friends for a long time. Second, if you know the market situation, this same post frequently leaves, or this team is not stable recently, and you think this offer is not very good, you might as well tell me what you know and what can be redeemed.

4. Because of the distance, we can provide the shuttle bus route. By the way, if it's okay to work overtime, can we go to work late? Generally, Internet companies are allowed to work around 10, and this flexibility may make them change their minds.

Corporate culture is an irreconcilable contradiction. People who don't conform to the customer culture should not be pushed at all. Nine times out of ten, such people can't pass the probation period even if they go to work. Why harm people?

6. The word-of-mouth of Line learned by the candidate through the outside world is not good, and then the idea is dismissed, or it is not good according to personal judgment. This persuasion is unnecessary.

7. The candidate's own problems are not self-confident and embarrassing, and he dare not speak out because of his face. Or because of the past experience of living environment, inferiority and lack of self-confidence, this kind of psychological counseling can be carried out, but according to past experience, this character is often stubborn to death. They told you to refuse the proposal, but only told you the result, not your opinion. If you can come back, it's really lucky. User in job q: anonymous user.

First of all, it's your job to recruit, and it's your duty to ensure that the staff arrive on time. First of all, communicate with this person, whether to consider it clearly, that is, to save it. If it can't be redeemed, communicate with the department. After all, this is often the case, and then start a new round of recruitment. From Q user: Ms. Wang