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Seek a set of management exercises
Chapter I Management and Management
I. Exercise
(1) Filling questions
In 1916, French industrialist Fa Yueer proposed that management is an activity process consisting of planning, organizing, directing, _ _ _ _ and controlling.
2. According to Peter? Professor Drucker's point of view, management is a professional function based on performance and _ _ _ _.
3. The so-called _ _ _ _ _ refers to setting goals and determining the actions necessary to achieve these goals.
4. According to Henry? According to a widely cited study by mintzberg, managers play ten roles, which can be classified into three categories: interpersonal role, _ _ _ _ _ _, and decision-making role.
5. Herbert, winner of the 1978 Nobel Prize in Economics? Simon proposed that management is _ _ _ _ _.
6. the essence of management is coordination, and the center of coordination is _ _ _ _ _ _.
7. according to Robert? In Katz's research, managers should have three kinds of skills: conceptual skills, technical skills and _ _ _ _ _ _ _.
8. The purpose of management is to _ _ _ _ _ _ _ _ _.
9. The essence of control is to make practical activities conform to _ _ _ _ _ _.
1. The duality of management refers to the fact that management has both natural attributes and _ _ _ _ _ _ _ _ attributes.
(2) Multiple-choice questions
1. _ _ _ _ The function itself does not have a specific form of expression, and it always shows its existence and value in combination with other management functions.
a. plan B. organization C. leadership D. innovation
2. in order to ensure the realization of the goal and the plan made for it, it is necessary to have the function of _ _ _ _ _ _.
a. plan B. organization C. leadership D. control
3. when managers deal with the relationship with members of the organization and other stakeholders, they are playing _ _ _ _ _ _.
a. interpersonal role B. information role C. decision-making role D. leadership role
4. for grass-roots management, the most important thing is
A. Technical skills B. Interpersonal skills C. Conceptual skills D. Leadership skills
5.__________ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
A. Technical skills B. Interpersonal skills C. Conceptual skills D. Leadership skills
6. tian li is an assistant to the president of a large enterprise group. He is in the prime of his life and works very well in the assistant position. He was recently appointed as the general manager of the group sales corporation, thus becoming the head of an independent department from a staff officer. The following are several activities that tian li recently participated in. Which one do you think has almost nothing to do with his leadership function? _ _ _ _ _ _ _
A. Convey his understanding of the sales objectives to his subordinates
B. Negotiate with a user in order to reach a long-term sales agreement
C. Call the managers of local branches to discuss and coordinate the implementation of the sales plan
D. Call the functional personnel of relevant departments of the company to hold a friendship meeting to encourage them to overcome difficulties
(4) Short answer questions < What are the basic characteristics of management?
2. Analyze the basic content of management duality.
3. What roles does an effective manager need to play? What skills do you need?
Chapter II Development of Management Thought
I. Exercises
(1) Filling questions
1. The word "Tao" in the history of China has many meanings, and the word "Tao" in "Shun" belongs to the objective category and refers to _ _ _ _ _ _ _ _ _.
2. "attaching importance to people" is a major element of traditional management in China, which includes two aspects: one is attaching importance to people's heart and the other is _ _ _ _ _ _ _.
3. Adam Smith believes that people pursue private interests completely in their economic behavior. This reflects his _ _ _ _ _ _ _ point of view.
4. The fundamental purpose of scientific management is to seek the highest _ _ _ _ _ _ _
5. An employee should only take orders from a superior in any activity, which is the principle of _ _ _ _ _ _ _ _ _ _ _ put forward by Fayol.
6. efficiency and cost are the main criteria for formal organizations, and _ _ _ _ _ _ _ _ is the main criteria for informal organizations.
7. American psychologist Frederick? Herzberg put forward the theory of _ _ _ _ _ _ _ _ _ in 1959.
8 .. Maslow put forward the _ _ _ _ _ _ theory.
9. The school of "management science" pays little attention to _ _ _ _ _ _ _ _ _.
1. decision theory holds that decision-making in enterprises can be divided into two categories: procedural decision-making and _ _ _ _ _ _ _ _.
(2) Multiple choice questions
1. The founder of "scientific management theory" is _ _ _ _ _ _ _.
a. Taylor B. Babbage C. Gunter D. Ford
2. Mayo concluded through hawthorne experiment that man is _ _ _ _ _ _ _ _ _ _ _.
a. brokers B. social people C. rational people D. complex people
3. according to Maslow's hierarchy of needs theory, the dominant needs of the following types of people may be security needs _ _ _ _ _ _ _ _ _.
A. General Manager B. Unemployed C. College students who have just joined the work D. Front-line operators in the factory
4. According to Maslow's hierarchy of needs theory, which of the following needs is arranged in the order from low to high _ _ _ _ _ _ _.
(1) employment security. The boss's praise for his work. (3) The challenge of work. (4) Hometown Association. 5] Foods that meet the standard calorie intake.
a. (5) (4) (3) B. (5) (3) (2)
C. (5) (3) D. (3) (3) (4) (2)
5. The health factors in the two-factor theory refer to _ _ _ _ _ _ _ _ _ _ _.
a. factors that can affect and promote employees' job satisfaction
b. factors that can protect employees' mental health
c. factors that can affect and prevent employees' dissatisfaction
d. factors that can prevent employees' mental illness
(3) short answers
1. What are the main contents of Taylor's scientific management system?
2. how to objectively evaluate the Taylor system?
3. Briefly describe the management principles put forward by Fa Yueer.
4. Briefly describe the main points of Maslow's hierarchy of needs theory.
5. What is the main content of human relations management? What is the main content of behavioral science research?
7. Understand the main viewpoints of the school of decision theory.
Chapter III Basic Principles of Management
1. Exercises
(1) Filling questions
1. The main characteristics of management principles are objectivity, generality and stability.
2. any social organization is a system composed of people, things and _ _ _ _ _ _ _ _, and any management is the management of the system.
3. The subsystems that make up the system are called _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.
4. The ethical management of an enterprise means that the enterprise pays attention to safeguarding the interests of _ _ _ _ _ _ _ _ _ _ _ _ _ _, so as to take action and pay a certain cost.
5. Scientific knowledge, organizational ability, and _ _ _ _ _ _ _ _ constitute management ability.
(2) Multiple choice questions
1. The most basic feature of the system is _ _ _ _ _ _ _ _ _ _ _ _ _ _.
a. collectivity B. hierarchy C. correlation D. stability
2. _ _ _ _ _ _ refers to the number of effects achieved per unit time.
a. benefit B. effect C. efficiency D. utility
3. _ _ _ _ _ _ is a proportional relationship between effective output and input.
a. benefit B. effect C. efficiency D. utility
4. which of the following is not the viewpoint of people-oriented management _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.
a. employees are the main body of the enterprise
b. people are "economic people", so we should give them enough material incentives to work hard for the enterprise
c. employee participation is the key to effective management
d. serving people is the fundamental purpose of management
5. Most studies show that there is a _ _ _ between the ethical operation of enterprises and long-term benefits.
a. positive correlation B. negative correlation C. irrelevant D. not necessarily
6. the relationship between responsibilities and authority, interests and abilities follows the equilateral triangle theorem, and _ _ _ _ _ _ _ is three sides of a triangle, which are equal.
a. authority, interest and ability B. responsibility, authority and interest C. responsibility, authority and ability D. responsibility, interest and ability
7. "Three monks have no water to drink" shows that people who are overstaffed may not be as good as people who are less. But on the other hand, if the "three monks" are responsible, the result may be full of water. These two different statements show that:
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _
A. The effectiveness of management needs to consider the overall effect of various parts of the internal and external environment
B. Even if management is not good, it is better to handle affairs with more people than with fewer people
C. Different mentality will produce different results.
2. What are the main points of humanistic management?
3. If the division of labor is clear, will the responsibilities be clear? What points should I pay attention to?
4. What are the effects, efficiency and benefits? Why should all human activities follow the principle of benefit?
5. how do managers pursue the benefits of their own work?
Chapter IV Basic Methods of Management
1. Exercises
(1) Fill in the questions
1. As the premise of the management method system, it is the management methodology, that is, the problem of _ _ _ _ _ _ _ _ _ _ _ _.
2. Management philosophy consists of management dialectics, management epistemology, management culture and _ _ _ _ _ _.
3. Management methods can be generally divided into legal methods, administrative methods, economic methods, and educational methods.
4. The essence of the economic method of management is to use various economic means to handle the economic relations among the state, the collective and the individual around _ _ _ _ _ _ _ _ _.
5. The most important thing for rewards and punishments is _ _ _ _ _ _ _ _ _.
(2) Multiple choice questions
1. The following statements about legal methods are _ _ _ _ _ _ _ _ _ _ _ _.
A. Arbitration is a judicial activity, and its judgment can be enforced.
B. Legal methods only have positive effects, but there is no negative impact.
C. As far as enterprise management is concerned, it is enough to master the laws directly related to the production and business activities of enterprises.
D. Laws are serious.
2. The use of administrative methods is generally _ _ _ _ _ _.
A. Top-down B. Bottom-up C. Horizontal D. Combination of vertical and horizontal.
3. The correct statement in the following statement is _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.
a. The management effect of administrative methods has nothing to do with the level of leaders
b. The application of economic methods has strong binding force on subordinates because of the power of positions
c. Legal methods require a sensitive and effective information management system
d. The application of administrative methods helps to unify the objectives within the organization
4. The incorrect statement about bonuses is _ _ _.
a. The names of bonuses should be as many as possible to maximize the enthusiasm of employees
b. The amount of bonuses should not be too small to improve the effectiveness of rewards
c. The conditions for obtaining bonuses should not be too strict or too wide to ensure the necessary expectations
d. Bonuses should be closely related to the economic benefits of enterprises or departments
5. Among the following methods, the most objective and accurate are
a. legal method B. economic method C. technical method D. administrative method
6. the correct one in the following statement is _ _ _ _ _ _ _ _ _ _.
a. Every enterprise should choose a management method that suits it best.
B. Pay more for more work, and the economic method does not recognize equality.
C. Fines are a good economic constraint, and enterprises should use this method more.
D. The application of administrative methods helps to unify the internal goals of enterprises.
7. The goal of a chemical enterprise is to pursue as large a long-term profit as possible. _ _ _ _ _ _ _
A. Subsidize education
B. Adopt a very stimulating incentive policy for salespeople, that is, greatly increase the proportion of sales commission of salespeople, so as to rapidly increase the sales volume of enterprises
C. Adjust the organizational structure to adapt to the establishment of management information system
D. Increase the wages and welfare benefits of employees
8. USA. Drucker said that if you understand management theory, but you don't have the ability to use management techniques and tools, you are not an effective manager. On the other hand, if you have management skills and abilities, but don't master management theory, then at best you are just a technician. This sentence shows: _ _ _ _ _ _ _
A. An effective manager should not only master management theory, but also have the ability to use management skills and tools
B. Mastering management theory is irrelevant to the effectiveness of managers' work
C. If you understand management theory, you can become an effective manager
D. Effective managers should pay attention to management techniques and tools. Without paying attention to management theory
9. A company has recently promoted a group of managers from the grass-roots level to serve as middle managers. Before taking up their posts, the company should train them. Do you think the focus of training should be _ _ _ _ _ _ _ < p
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