What does the customer service post of China Construction Bank do?

Customer service positions need to directly contact and deal with customers. Such positions include teller (high cabinet, low cabinet), corporate account manager, individual account manager, financial manager, private bank account manager and many other positions. Under normal circumstances, entering the bank begins with the teller.

Engaged in counter service and other work. It means cashier. If it is oriented, in theory, it is always a teller. . But after working for one or two years, you will be rotated according to your performance and the needs of the bank.

Customer service representative positions are mainly engaged in customer service-related work. Its main responsibilities are: relying on financial technology such as artificial intelligence, providing customers with services such as business consultation, complaints and suggestions through diversified channels such as telephone, internet, WeChat and remote video, effectively solving customer problems and creating credit card installment, collection, product marketing and other values.

Extended data:

Construction Bank campus recruitment conditions:

(a) fresh graduates of domestic institutions of higher learning must have a bachelor's degree or above in full-time ordinary institutions of higher learning, graduate from June to July of that year, and obtain a nationally recognized employment registration certificate, graduation certificate and degree certificate when reporting for duty.

(2) Applicants must be employed for the first time and have not established labor relations with other units.

(3) Having good foreign language communication skills, the specific requirements are as follows: Undergraduate graduates must pass CET-4 (above 425), or score above 630 in TOEFL -IBT, or score above 5.5 in IELTS.

Baidu Encyclopedia-China Construction Bank

Baidu Encyclopedia-Bank Account Manager