Reasons for the collapse of Zhanjiang Hengyi Hotel

The facilities and service quality of the hotel are not good.

1. According to a query on Dianping.com, Zhanjiang Hengyi Hotel has some problems such as insufficient hardware, outdated in-room facilities, damaged equipment, and poor sanitary conditions, which makes guests reluctant to choose the hotel.

2. Unfriendly and unprofessional service to guests in the hotel, poor service attitude at the front desk, and unresponsiveness of waiters to guests’ needs affect the hotel’s reputation and make guests unwilling to choose the hotel.