The shocking shady story of Linfen Tobacco Infrastructure Project

Tall buildings rise from the ground

Documentary——The original intention of the shocking shady infrastructure project of Linfen Tobacco in Shanxi Province is revealed

Guo Shengping of Linfen Tobacco

Tall buildings rise from the ground. To raise a building high, the foundation must be laid first. The same is true for business management. Since 2005, Linfen Tobacco Monopoly Bureau (Company) of Shanxi Province has continuously improved its corporate management level by strengthening "two bases" management - county-level bureau grassroots and enterprise basic management, laying a solid foundation for the sustainable and healthy development of the enterprise.

Crossing the river by feeling the stones

On July 20, 2005, members of the Linfen Municipal Bureau (company) party group and other county bureau (marketing department) leaders came to Hongdong County Tobacco The Monopoly Bureau (Marketing Department) held the first on-site meeting on "two bases" management to summarize and learn from the Hongdong County Bureau (Marketing Department)'s experience in grassroots and basic management of county-level bureaus. Representatives attending the meeting learned that the Hongdong County Bureau (Marketing Department) has effectively strengthened the system construction, tracked the entire process of cigarette marketing, monopoly management and other work, and achieved the goal of "every work has a system, every link is standardized, and everyone shouldering responsibilities”, and the level of corporate management has been greatly improved. At this on-site meeting, Linfen Municipal Bureau (Company) summarized Hongdong Tobacco's "two bases" management experience as "process management and full-process control" and promoted it to the city's system. Since then, Linfen Tobacco has begun to comprehensively strengthen the management of "two bases". "After the legal person status of the county-level bureau was cancelled, everyone had a brief period of confusion. How to consolidate the county-level bureau's monopoly law enforcement subject status? It is particularly important to strengthen grassroots and basic management." Director (Manager) of Linfen Municipal Bureau (Company) Guo Shengping introduced to reporters the background of the "two bases" management work at that time. After the Hongdong on-site meeting was held, Linfen Tobacco began to gradually improve various basic management systems, and formulated work standards and evaluation methods for outstanding county-level bureau directors, outstanding account managers, telephone interviewers, special managers, and delivery persons in the city, and An accountability system has been established. The improvement of various systems has continuously standardized Linfen Tobacco's cigarette marketing, monopoly management and other work, and the entire appearance of Linfen Tobacco has also undergone great changes.

Taking the project on the road

On June 9, 2006, the second on-site meeting on "two bases" management was held at Linfen Volkswagen Auto Repair Station. Volkswagen Auto Repair Station is a tertiary industry enterprise of Linfen Tobacco (now divested). After the Hongdong on-site meeting was held, the Volkswagen Auto Repair Station continued to improve the system and standardize the process in accordance with the corporate management policy determined by the Municipal Bureau (company), and achieved "the process of every work", and divided and implemented responsibilities to people, and the company Management level has been further improved. At the meeting, the management experience of Volkswagen auto repair stations was summarized as “process-based and refined management for all employees”. The practices of the Volkswagen Auto Repair Station have given new inspiration to the county bureaus (marketing departments). On this basis, each county bureau (marketing department), combined with the actual situation, looks for new topics in "two bases" management, continuously expands the management work areas, and promotes the continuous improvement of the management level of the unit. On December 18, 2007, at Linfen Tobacco’s third “Two Bases” management on-site meeting, the relevant persons in charge of the four county bureaus (marketing departments) of Anze, Quwo, Guxian, and Xiangfen introduced their units respectively. Experience gained in "two bases" management work. Among them, Anze County Bureau (Marketing Department) took strengthening system construction and trace management as the starting point, and successively improved three types of systems, including work system, meeting system, and management system, so that cadres and employees can implement them effectively and achieve "piece-by-piece work." There is a basis and every link leaves traces." Quwo County Bureau (Marketing Department) focuses on innovative brand cultivation and improving service levels, strengthens its brand cultivation capabilities, focuses on providing personalized services to retail customers, and further improves customer loyalty and satisfaction. In view of the fact that there are few rural bank branches in the jurisdiction and the promotion of electronic settlement is relatively difficult, Gu County (Marketing Department) negotiated with postal savings, rural credit cooperatives and other institutions to establish an electronic settlement agency business in 2007, which better solved the problem of rural bank settlement. The problem of electronic settlement for online customers is difficult. In November of that year, the county's electronic settlement online rate and success rate both reached 100%. The Xiangfen County Bureau (Marketing Department) focused on the activity of creating “beautiful customers”. They selected 68 cigarette retail stores as "Key Brand Cultivation Demonstration Stores" to work with customers to cultivate brands, help customers improve their profitability, and promote the "double improvement" of key brand cigarette sales and retail customer management capabilities. Through continuous exploration, each county bureau (marketing department) has accumulated valuable experience in "two bases" management, laying a good foundation for the continuous improvement of Linfen Tobacco's "two bases" management level.

Fix the runway and take off

On November 19, 2008, at the fourth on-site meeting on "two bases" management, Linfen Tobacco proposed "strengthening style construction, continuously optimizing processes, Improve management level" requirements. At the meeting, the Financial Management Section and Logistics Center of Huozhou and Anze County Bureaus (Marketing Department) and Municipal Bureau (Company) introduced their respective work experiences. "Management is an endless task and an art of balance. To do a good job in corporate management, we must find balance in the imbalance and appropriately break the balance in the balance." The "Two Bases" management work has been carried out for more than three years. Over the years, Guo Shengping's understanding of business management has continued to deepen and he gained a lot of insights. As Guo Shengping said, Linfen Tobacco's "two bases" management work is a dynamic balancing process.

With the reform and development of the industry, Linfen Tobacco continues to enrich the connotation of "two bases" management and constantly determines new directions for efforts. They set the goals of this year's "two bases" management work as: focusing on the implementation of the ISO9000 quality management system, focusing on the goal of building a strictly standardized, efficient, and dynamic China Tobacco, and striving to achieve "all-staff processes, comprehensive information oriented, refined management, and institutionalized evaluation" to comprehensively build a harmonious tobacco industry. Planes must have a wide and flat runway for takeoff. For enterprises, if they want to take off, solid basic management is such a "runway". Through unremitting efforts in recent years, Linfen Tobacco’s “runway” has become wider and smoother. In 2008, the city's system cigarette sales increased by 30,000 boxes compared with 2005; the tax profit was 480 million yuan, an increase of 260 million yuan compared with 2005. "To do a good job in corporate management, we must have advanced management awareness, strict management systems and feasible management measures. I think Linfen Tobacco has made good explorations in corporate management, and some of its experiences and practices need to be Promote it throughout the province." In November 2008, Li Zehua, director (general manager) of the Shanxi Tobacco Monopoly Bureau (Company), expressed this emotion after visiting Linfen Tobacco.

Documentary——The original intention of the shocking shady secret of Shanxi Linfen Tobacco Infrastructure Project is revealed