What does an agent do?

Responsibilities of the agent: solve the inquiry problem of customers by answering the phone and actively calling out, and sell products by phone. It usually consists of a computer and a telephone, because it is inconvenient to operate the computer when making a phone call; Therefore, agents often use headphones to view information through computers and send these calls to various business agents with related responsibilities or skills through designated transfer methods.

What does an air agent do?

Call center agent (CSR)

major duty

Call target customers to provide * * * products and services (airline-related business)

job requirement

Technical secondary school degree or above, master basic computer operation knowledge.

It requires a high typing speed.

Strong learning ability and customer service awareness.

Excellent oral communication skills.

What does a seat representative do?

Responsibilities of the agent: solve the inquiry problem of customers by answering the phone and actively calling out, and sell products by phone. It usually consists of a computer and a telephone, because it is inconvenient to operate the computer when making a phone call; Therefore, agents often use headphones to view information through computers and send these calls to various business agents with related responsibilities or skills through designated transfer methods.

What do you mean by agency?

Just like an operator, answering the phone to sell business and solve problems.

What does the customer service staff (agent) of China Telecom do?

Answer the phone and help people explain and answer questions.

What is the position of the agent?

It's like answering the phone or something

What is a call center agent?

In fact, it refers to the traffic income of answering or making calls.

They use the information in the computer to handle and answer questions, and the caller's information and questions will be stored in the database.

It will also be recorded during the call.

In a word, a system (CTI) is working and serving.

What does a bank agent do?

Just call customer service to see which bank you are from. From the 95580 center.

Do you know what the customer service agent of China Telecom is?

Sitting at the table is hard work. Although there are few working hours. Actually, it's not. Think about it. You have been talking for hours, and you are often harassed. The purpose of training for half a year is to make you unwilling to give up. And I found that I didn't learn anything after I finally resigned, so I suggest not to do this if I have other jobs. In fact, the scheduling will not be based on the daily fixed scheduling service of the factory, and there will even be scheduling. For example, there are two classes today, one class tomorrow, one class the day after tomorrow and then a day off.

What is seat representation?

In fact, the seat is the operator, who is responsible for answering and answering the daily customer service hotline.

Generally speaking, the basic salary of banks, telecommunications and other industries or companies is 1200- 1800, and there are corresponding bonuses. They should work eight hours a day, have social insurance, have double pay at the end of the year and have weekends, otherwise they will not work.