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What phone number should the complaint company call?
For disputes involving consumer products, you can call the local industrial and commercial administration department or dial 12315. If a labor dispute is involved, you should call the Labor Inspection Brigade or dial 12333. The complainant should explain the basic information about the company against which the complaint was made and the course of the incident.
Users should distinguish between reports and complaints. Employers who violate labor and social security laws, regulations or rules may report to the labor and social security supervision agency. If you believe that the employer has violated the legitimate rights and interests of individual workers, you can file a complaint.
The "Labor and Social Security Supervision Regulations" stipulate that if violations of labor and social security laws, regulations or rules are not discovered, reported or complained by the relevant departments within 2 years, they will no longer be investigated and punished.
The name, address and specific illegal acts of the unit being reported should be clearly provided. In order to improve the effectiveness of labor security inspections on employers, workers must provide relevant evidence and materials when reporting, and they can also leave their names and contact information, and the relevant departments will be responsible for keeping it confidential.
Pay attention to collecting evidence materials: When working, workers should pay attention to keeping recruitment records, attendance records, wage payment vouchers, payment records of various social insurance premiums, work certificates, service certificates and other relevant vouchers, so as to facilitate reporting Provided when making a complaint or applying for arbitration.
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