Why is DNF3 so rubbish after maintenance on March 3 1 day?

This is what I saw from other places, profound! DNF, work hard! You will understand after reading it!

Ladies and gentlemen, when I wrote this article, I was no longer an employee of Tencent, but I finally spoke my mind. I worked as the manager of customer service department xx 16 months and 9 days, and I was depressed every day except Sunday. Except for depression or depression, everything I see is distorted in my mind. As early as when dnf entered the internal test, it sent a technical/service team of 25 people from South Korea. We received a lot of training in the early days. I have to admit, after doing this for so many years, I haven't touched many things as deeply as others, especially a 23-year-old boy, Qiao Huian, who completely denied many things I had learned before. It was a wonderful time ... (I won't say much here). According to the contract requirements, all servers, including the corresponding internal processing programs, must be purchased from South Korea at one time (many companies gave up because of this high threshold). At the beginning, the debate at the negotiation meeting was quite fierce. Our xxx boss finally agreed to this requirement, knowing that all servers were open, all equipment was in place, and all funds were borrowed from Shanghai Bank. It should be said that I am really happy at this point. I see the potential of the company and my future. After the public beta, the corresponding problems appeared, and nearly 60% of players frequently suspended or gave up dnf because of disconnection.

Fortunately, it survived. In order to reverse this situation, the company borrowed again and increased its investment, but the fact remains unchanged. (ps here is a detail. The highest online peak record of servers is 3700 (about equal to), which means that each group of servers can accommodate 4400 players, as you can imagine. Since CCTV reported that teenagers are addicted to online games, customer service has increased instantly. Thousands of parents call every day, and our service staff doesn't even have time to go to wc for 8 hours. The anti-addiction system launched by the Ministry of Culture has really had a great impact on Tencent, so that the bank sent a special person to monitor Tencent's financial statements and temporarily stopped lending to Tencent. After investigating 24 cities in China, Korean salespeople made a decision to ask Tencent to improve the server quality to meet the reasonable requirements of more players. After weeks of arguing about equipment, Tencent was finally allowed to buy equipment by itself, so your nightmare began. I don't want to say more. Careful players can find it by themselves, even in the smooth server with the least number of people, even if the online number is < 1000. Why? Because several districts are in the same computer room, 9 trading places, and 4 buses use a set of servers, do you understand now? No new equipment, no updates. The server problem in duel field is more serious. It is using an old server n years ago. Although these servers were called # $ # @ $ # @ $ # at that time, they can only be described as "not worthy of the name" for a high-quality fighting game like dnf. There are still some things we don't know, such as how to maintain the server. All technicians are not familiar with Korean technology. The advanced student didn't come back halfway. Maintenance work takes about 65,438+0 hours, such as shutdown, backup and record extraction. But five hours of software and hardware maintenance and testing when training with South Korea is really a drop in the bucket. Now they have left Tencent and Shenzhen. Although slim, they finally left the depressed environment. I especially like watching movies by Fan Wei. Please praise me as dnf. Everyone thinks so. Please don't be angry with our customer service staff. We can't say much at dinner. Please don't insult GM. Their conversation record is censored every day. There is such a clause in the employee contract that the monthly allowance will be raised to 400 yuan. After the termination of the contract, you can't work in the same industry for three years, and you can't disclose the controlled documents, pictures and information inside the company. Do you want to be my father? Son, I'm grown up now. It's none of your business.

I wrote this post anonymously because I don't want to lose my job yet. A few days ago in Rizi, after visiting major cities in China, the China inspection team asked Tencent to add new areas and improve the quality of new servers. However, due to Tencent's lack of funds and the suppression of the anti-addiction system, it is impossible to purchase servers originally imported from South Korea at its own expense. After several weeks of intense talks, South Korea agreed that Tencent would purchase other servers by itself, but South Korea interrupted Tencent's technical support. The Korean side did not give Tencent any help after updating the version and finding the fault. Tencent failed to update the network system after the failure, and the running quality of the server became worse and worse. At present, the hottest storm of blocking plug-ins has intensified. In fact, Tencent takes less than 1 hour to self-maintain the server. According to the original technical requirements, it is necessary to check the network system and server equipment. Every ri has a backup, and every server has two backup power supplies. Tencent's maintenance is only backed up once a week, and the rest is not carried out. Once there is a big problem, the server will only restart frequently, which is why you see that both servers are being maintained for three days. There are also some reasons, because Tencent has only 40 professional engineers, most of whom are newcomers, and there is no problem at all. Coupled with the lack of excellent diagnosis technology, the server automatically detects a large number of accounts by mistake. Then I'll say a few: careful people will find that basically every server is overcrowded from morning till night, but after surfing the internet, some people are not as bloated as the server shows. In fact, there are several areas where the original version 05 qq chat is used, okay? Tencent asked South Korea to buy its own servers, which means Tencent didn't buy servers at all, but set aside two-fifths of chat servers to run dnf. I thought it would crash in less than two weeks, but in fact I worked for several months without any maintenance. It was a miracle. But now these areas have completely collapsed. . . The upper limit of the server has been changed to 1800, just like playing dnf with 128 memory. Players should know what the server is like. The server in Hubei Zone 2 is in a small room, which is actually smaller than other rooms, with more than 400 square meters, but there are only 8 servers, which means that every 6 servers in the game are actually combined in one machine. I just want to tell you some definite news. Maybe I will leave soon and give up this depressing job, but I finally have a request. Gm's daily chats and phone calls are recorded, so I can't tell the players what I really mean. I hope you don't talk to gm in an abusive tone. We are really helpless. GM is a human being, and Kao is a person who gives food to others.

The following is the downtime information I compiled. . . That's fucking outrageous.

March 17 Temporary Shutdown Maintenance Announcement

March 18 Shutdown Maintenance Announcement

Temporary closure was announced on March 24th.

Announcement of temporary maintenance and shutdown of sealed test server on March 25th.

The server was shut down on March 26th.

On March 28th, the server was shut down.

Maintenance announcement of temporary shutdown of internal testing server on April 26th.

Announcement of Temporary Shutdown of Netcom Server on April 30th

On May 5th, it was announced that the internal testing server was temporarily closed.

May 12 Internal Test Server Shutdown Maintenance Announcement

May 14 Internal Test Server Shutdown Maintenance Announcement

All tencent games closed for three days on the national mourning day.

Announcement of Temporary Shutdown of Secondary Server in Internal Testing on May 28th

Announcement of Temporary Shutdown of Secondary Internal Testing Server on May 29th

Announcement on Temporary Closing of Internal Testing Secondary Server on May 30th

Announcement of Temporary Shutdown of Secondary Server in Internal Testing on May 3 1 Day

Announcement on Extension of Temporary Shutdown on May 3 1 day

On June 3rd, it was announced that the secondary internal testing server was temporarily closed.

Announcement on Temporary Shutdown of Internal Testing Secondary Server on June 10

Announce the temporary shutdown of the secondary internal test server.

Announcement on Extending the Temporary Shutdown of Internal Testing Secondary Server

Announcement on Temporary Shutdown of Secondary Server in Internal Testing on June 12.

Announcement of closing internal test and opening new experience service

Announce the temporary shutdown of the secondary internal test server.

Announcement on Temporary Closure of the Second Internal Test on June 14

Announcement of temporary shutdown of some servers at 00:30-0 1:30 on June 265438.

On June 24th, the server was temporarily shut down for maintenance.

The server downtime delay was announced on June 25th.

On June 30th, 10-12, the server was temporarily shut down and updated.

Announcement of temporarily shutting down the server at 0: 00 a.m. on July 0, 0/year.

Update announcement of temporary shutdown of the server at 2:30-3:30 on July 3rd.

Update notice of server downtime in the early morning of July 4th.

Update announcement of server shutdown from 0: 00 to 6: 00 on July 4th.

Announcement on extending the end time of shutdown update on July 4.

On July 8th, 8: 00 am-12: 00 am, the server routinely updated the maintenance announcement.

Announcement of temporary update and maintenance of the server at 3: 00 -5: 00 am on July/kloc-0.

Announcement of temporary maintenance of phased servers from 4 am on July 13.

Announcement of server routine maintenance and update at 8:00- 12:00 on July 5.

On July 15, the end time of downtime update in some areas was postponed.

At 2:00-5:00 am on July 16, the server was shut down in stages for maintenance announcement.

On July 22nd, at 8: 00 am 8:00- 10/0, the server routine maintenance update announcement was made.

Announcement of temporary suspension of Shanghai Area 1 at 22: 30 on July 23rd.

On July 29th, at 6: 00 a.m. 6:00- 10/0, the server routine maintenance update was announced.

August 5, 6: 00 am 6:00- 10/0 server routine maintenance update announcement.

On August 8, 1 1: 00, the announcement of temporary suspension of the third northeast area was made.

Announcement of temporary closure of the whole business in the whole region from 0: 00 to 2: 00 on August 9.

Announcement of routine maintenance of the server at 9: 00 am on August 6th 12-1 1: 00.

14 August 0:00-4:00 server routine maintenance update announcement.

/kloc-August 0/5 1-Announcement of temporary maintenance and update of the server at 3 am.

August 19-12: 00 am, 8: 00 am, server routine maintenance update announcement.

August 19 Announcement on Delay of Routine Update and Maintenance in Guangdong 1

Announcement of temporary shutdown at 00: 30-0/day of August 2 1: 30 North China 1.

Announcement of the temporary closure of the whole business in the whole region from 0: 00 am to 2: 00 am on August 22.

August 26th, 8: 00 am-12: 00 am: Announcement of routine maintenance and update of the server.

Announcement of server temporary maintenance and update from 0: 00 am to 4: 00 am on August 29th.

On September 2nd, at 6: 00 am 6:00- 10/0, the server was routinely maintained and updated.

8: 00 am on September 4th 8:00- 10/0 server temporary maintenance announcement.

Announcement of routine maintenance and update of the server at 6: 00 am-12: 00 am on September 9th.

Announcement of temporary maintenance of the server 1 1 at 7: 00 -9: 00 am on September 6th.

8: 00 am on September 2, 65438 8:00- 10/0 Announcement of temporary closure of the whole district.

September 16-10 server routine maintenance update announcement at 6: 00 am.

17 at 6: 00 a.m. on September 6th-10 Announcement on the temporary closure of the whole region.

Announcement on the temporary closure of the whole business in the whole region from 8: 00 am to 12 am on September/0/9.

Announcement on the temporary closure of the whole business from 2 am to 4 am on September 20.

On Tuesday, September 23rd, 8: 00 a.m.-10: 00 a.m. for routine maintenance in the whole region.

65438+1 October18: 00 am 8:00- 10/0 morning server temporary maintenance update announcement

65438+ 6: 00 am-65438+00: 00 am server routine maintenance announcement

Announcement of 65438+10.7 to postpone routine maintenance again.

1010am1-3: 00am Announcement on the temporary closure of all services in the whole region.

65438+ 10 month 13 8: 00- 10: 00 announcement of temporary closure of the whole business in the whole region.

65438+1October14am 1 -3: 00 server routine maintenance announcement

65438+1 October 65438+Maintenance Announcement on Temporary Shutdown of Some Servers on June 61

65438+1October 2 1 6: 00 am- 10 am server routine maintenance announcement

] 65438+18: 00-12: 00 on October 23rd, and the whole business was temporarily closed.

]] 65438+1Announcement of routine maintenance of the server from 2: 00 am to 8: 00 am on October 28th.

65438+1October 29 1: 00 -3: 00 announcement of temporary closure of the whole business.

165438+ 10 0: 00 am on October 4th 0:00- 10/0 server routine maintenance announcement.

165438+18: 00 am on October 6th-10: 00 server temporary maintenance announcement.

]165438+1October 13, 6: 00-12: 00, announcing the temporary closure of the whole business.

165438+1Announcement of routine maintenance of the server at 2:00-6:00 am on October 25th.

165438+1Announcement of Temporary Shutdown of Jiangsu Second District on October 26th.

11:00-10: 001October 27th server temporary maintenance announcement.

65438+7: 00 am on February 2-10: 00 server routine maintenance announcement

65438+7: 00 a.m.-11:00 on February 4th, the server was temporarily shut down for maintenance announcement.

65438+8: 00 a.m.-11:00 a.m. Server routine maintenance announcement on February 9.

65438+February 1 1 6: 00 am-10: 00 server temporary maintenance announcement

65438+February 65438+February 2, 2: 00 am-6: 00 am Server Temporary Maintenance Announcement

65438+February 16 2: 00 am-8: 00 am server routine maintenance announcement

12 16 Announcement on Emergency Stop of All Services in this Area

12 16 announcement of further extension of service suspension in the whole region.

65438+ Announcement on Temporary Closure of Services in Various Districts from February 20th to 22nd.

65438+Announcement of routine maintenance of the server at 6:00- 10:00:00 on February 23rd.

65438+February 29th 1 1: 40 Announcement of Temporary Shutdown in Netcom Area

65438+Announcement of routine closure of whole business in the whole region from 0: 00 to 4: 00 on February 30th.

] 65438+1October 4th 10- 12 Temporary Maintenance Announcement for North China Area III

65438+1Announcement of Temporary Closure of Channel 26-37 in the Second District of Heilongjiang Province on October 9.

1 October 9 14: 45 Shanghai area1announcement of temporary shutdown.

At 7: 00 am on June 10, the whole district was temporarily suspended.

65438+1October 65438+03: 00 a.m. 1: 00-6: 00 a.m. Announcement of overall shutdown in the whole region.

65438+ 10 65438+announcement of temporary closure of the whole business in the whole region from 23:59 on May 5.

65438+ 10 1:00-05:00 on October 20th, the whole district stopped work for routine maintenance.

From March 2008 17 to 2009120.