Job Recruitment Website - Ranking of immigration countries - Some owners always call the property "underworld" and want to "drive it away". What do you think is the root cause?
Some owners always call the property "underworld" and want to "drive it away". What do you think is the root cause?
Many residential buildings are actually quite unpopular. Many owners of residential areas have got up to drive away and change their properties. This situation can be said to be very common, and many communities have it. This is not surprising.
Why do property owners call their property "underworld"? It's normal, because many property companies are "black" in themselves.
I once lived in a residential area ten years ago, and the owners' committee was quite decent. It communicates, negotiates and requests on behalf of the owners everywhere, which has caused great pressure on the property and promoted the service of the property company. The owners are full of praise.
Later, the owners' committee questioned the financial statements of the monthly loss of the property company, and the property reaction was very strong. After several visits, the owners' committee put forward an audit, and the property company tried every means to obstruct it.
After this step, the owners' committee will not give in, and neither side can retreat. The honest owners' committee really invited an audit firm to stay in the community to audit the financial accounts of the property company for many years.
In this case, the property completely tore off its mask, and all members of the owners' committee were subjected to "black" means, such as beating, smashing, monitoring and monitoring, and all kinds of means were despicable until the owners' committee fell apart and could not operate normally.
This situation is not uncommon, and it may happen in many communities, but on different scales. This is also the most fundamental reason why many residential quarters in China do not have or cannot set up owners' committees.
Then, why is the property wronged? Because the forest is very big and there are all kinds of birds.
In many communities, there are always a few or a few owners who are unwilling to pay property service fees because of privileges or other reasons. These owners have played a very bad role and influence. Slowly, if more and more other owners follow suit, it will directly lead to a significant reduction in property fees received by property companies, which will affect the quality of service and lead to the failure of property services to operate normally.
In this case, most property companies will take measures to force owners to pay property fees. Once these means are out of control, they will be characterized as "black" by the owners. In fact, objectively speaking, the property company at this time is also very helpless in order to survive.
Two situations, black or not, injustice or not, are not good things and are difficult to deal with.
In fact, owners need property services, and property companies need property fees to survive, and their interdependence is still very strong. If you have something to discuss, don't take extreme measures, especially if the property doesn't involve "black", and everyone is rushing to solve the problem, which is good for both the owner and the property and better for social harmony.
Tell a true story. I live in Wuhan now. 20 10 bought a house in a small county below Jingmen, Hubei province, and spent almost 500 thousand back and forth.
The property is managed by the developer. Manager Li has an old man in his fifties and sixties. When decorating the house, the property requires a one-time payment of decoration deposit and garbage removal fee 1300 yuan. After the house decoration was completed, the manager surnamed Li took someone to the door for acceptance, because the payment receipt of the decoration deposit was lost at that time, and the decoration deposit was never refunded. This also counts, the old man under manager Li actually refused to transport garbage during the decoration construction and let him let go. After repeated communication failed, I called the developer directly. When the old man saw that the situation was not good, he immediately made a round and whispered: Pay another twenty dollars to help him get rid of it. I replied with a sneer: you give me back the more than 300 yuan, and I'll give you 30 yuan to find a cleaner. The old man was speechless and left angrily.
Because of the extremely bad attitude towards people, they often have disputes with the owners because of the problem of paying property fees, and even punish the owners who delay paying property fees by dismantling electricity meters and water meters. After I 18 settled in Wuhan, the house in the county has been empty. When I went back at the end of last year, everything was torn down for me. I didn't say anything. I took photos and left a piece of evidence. The old man didn't see me when I went back this Qingming Festival. According to neighbors, the corrupt property management fee was discovered and the manager was dismissed. The residential area in Wuhan where I live now is managed by a property company under the name of Evergrande. Since 16, there has never been a dispute between the property and the owner. In normal life, the wall is cracked due to heat insulation, the toilet is blocked, and even the light bulb is changed. Just make a phone call and the property will come to you in minutes to solve the problem. It's a world of difference between the two.
I think my experience is by no means a case. Disputes between property and owners occur from time to time in news reports. The reason is that some property companies simply don't have a correct position and don't realize that they are actually service industries, not state-owned enterprises. They always take a condescending attitude towards the owners, turn a blind eye to the needs and requirements of the owners, and pose as civil servants to collect taxes when collecting property fees: Do you pay or not? If you don't give it to me, I'll call the police and arrest you. It's disgusting to cut off water and electricity at every turn.
Finally, to sum up, the management level of a property management company cannot be separated from the service consciousness and legal consciousness of its managers. You are in the property business, so you should serve the owners well after receiving their money. If you want money and don't want to do anything, and pretend that Laozi is the death of Ye, then such property is doomed to be short-lived.
1, the property practitioners wrongly locate their identities, mainly in two aspects. One is that the doorman uses the access control system to make things difficult for the owners and their vehicles to get in and out, in order to collect fees; The other is unilateral pricing and charging, which is forced to charge under various pretexts. They all mistakenly think that they are government functions! Master and servant are completely upside down!
2, the quality of property practitioners are mostly low, and the attitude is arrogant.
3, the property has done a big thing, lacking the cost of watermelon.
4. The service-oriented enterprise gives people the impression that it is a control department, which is above the owner, as if it were a public security law.
6. When the owner's vehicle argued against paying the fee according to law, the property took brutal measures to affix a list to the owner's vehicle (too much glue was difficult to take off), and some even affixed five or six "tickets" on the windshield, which was even more illegal and bad in nature. Locking the owner's wheels is barbaric.
7. It seems that the provisions of the property management regulations in some places do not emphasize the distinction between service and service. In fact, there is a master-servant relationship (this need not be avoided). Is it because the provisions place too much emphasis on the interests and rights of property? It depends on whether the compilers of laws and regulations are property owners or owners.
The reasons why the owners are dissatisfied with the property are well-founded. Let me tell you something that happened to me. I bought a house in a community a few years ago (I have been renting a house in this community before). I have a car, let the property management get a parking card. The property refused to do it, saying that the parking space in this community was full. In fact, I have been renting a house in this community for more than three years. My car has been parked in this community, and the property is charged according to the vehicles outside. Now that I am a "formal" car owner, I think I should enjoy the same parking treatment as other car owners. So, are the parking spaces in this community saturated? Actually, not at all. I live here every day. Don't you understand the situation? Foreign vehicles are often parked in the community, and there are many, not single digits. The residential property won't let me apply for a parking card, in order to collect parking fees for foreign vehicles. I'm not the only one like me. After I complained to the relevant departments about this matter, the property finally gave me a parking card four months later. I paid more than 1000, which is the legendary property service.
After reading some people's comments, I feel it necessary to repeat a few words. This community is an old community, and there is no separate parking space, which means there is no underground parking space. All parking spaces are public parking spaces, all on the roadside and at the gate of the community. It's not that I didn't buy a parking space on purpose, but that there is no parking space to sell.
The fundamental reason is that some properties are organizations with the nature of black society. Forcibly charging parking fees and property fees is a social cancer. Just look at the voice of the people and you will know that the people are a world that weighs the weight and wins the hearts of the people. We must be true to our original wishes and stick to our mission.
First, a large number of properties are not qualified as properties.
Domestic real estate has been growing geometrically, resulting in poor management of a large number of residential areas. However, as far as the community is concerned, property is also indispensable. Therefore, in order to meet this standard, developers will find some unrecognized service companies to act as agents. This kind of property will not only choose residential areas, but also be very cheap. Of course, such a property itself is illegal, so the style of action is also more radical.
Second, the source of extreme behavior of property.
The reason why the owner compares the property to the underworld is because there is a conflict of interest between the owner and the property. For example, everyone should apply for an access card, but for some special reasons, many owners live first and then apply for an access card, which leads the owners to think that the access card is dispensable, but it is good for someone to open the door. For the safety of the community, the property will generally take compulsory measures to let the owners pay for the access card, so the owners think that the property is a "black society".
Some owners always call their property a triad, and they want to drive it away. The root cause is who they are. As can be seen from the recent network, it is all these people: 1. People who came from the planned economy always miss the era when the country did everything, and they usually shout "cancel the property and return to the community"; 2. New city people who immigrate from rural areas to urban life are accustomed to the living habits of rural families. They know little about the national laws and regulations on property management and lack the spirit of the rule of law. They bought a house in the city and settled down, but they couldn't integrate into the city life. They usually shout "Don't need property, get out of the property"; 3. Idle people in the community don't want to find a job to make a living, and they are idle all day looking for reasons to avoid paying property fees. They usually shout "cancel the property, the owner will manage it himself" on the internet; 4. There are illegal buildings, illegal decoration and people who violate national laws and regulations in the community. Because their illegal behavior was stopped and reported by the property company, they have always held a grudge. They usually shout "Property is underworld" on the Internet.
With the rapid development of urbanization and the increasing urban population in China, the rule of law spirit and moral level of urban residents have not been improved correspondingly, but the quality of residents has declined. Modern communities have a large area and a large population. When the forest grows up, there are all kinds of birds. It is normal that there are different voices in property management. This is the inevitable pain of urbanization in China. With the improvement of socialist rule of law, the popularization of legal education and residents' moral education, and the general improvement of the quality of urban residents, this kind of voice will become less and less.
In short, property management is a sign of social civilization and progress; This is the necessity of the development of socialist market economy; It is the result of the development of science and technology and the increasingly fine division of labor in society. Property management is top-level design, and the supporting laws and regulations of the country have been improved. This industry will not disappear because of the clamor of some people on the internet, nor will it stagnate because of individual black sheep in the industry. The development of mankind is to constantly replace those backward methods with advanced scientific methods.
The people who left messages in front are the owners! Raising this question itself is to rehabilitate the property! I don't admit the truth because I didn't do well, but I've been making excuses. I think the property deserves to be scolded by the people of the whole country. First of all, what is the nature of your property? Nature of service, what have you served for the owner? Property management companies have come, we should focus on the part that can bring long-term benefits, for fear that this fat meat will be lost. Have you ever thought about giving the owners vested interests? On the other hand, fat owners still think you have too many things to do. Did your property pay a penny for the house our owner bought? When you came, you skinned our master. You feel wronged because you think that we serve you every day and you still have so much to do. The question is who pays you? Owners, what is your property doing here? Come to serve, our owner will pay for you if the service is not good? Don't give it to all kinds of unruly people. What is not a triad? _? Specifically, it is a local ruffian with the name of the property. Our owners don't have time to manage public affairs, and they want to make money without doing practical things. Who will you cancel without canceling? What should I do after cancellation? You will ask the owner like this. Don't worry, your property will have a better management mechanism after cancellation. Real estate has become a cancer of social development and must be eradicated.
To be fair, I said that the property is a triad society, and people who want to get rid of the property have only one purpose. If you don't pay all the fees, people will definitely pay you. If people want property management fees, you can say it's a triad. If you don't pay, what is it? There are many examples The property was driven away, the garbage could not be dragged out, and no one kept order.
Both sides are responsible.
The responsibility of the property lies in: 1. Problems are not handled in time. 2. The charging standard is higher than the service standard. 3. The expenditure balance of fees is opaque. 4. Failure to deal with the owner in arrears in time is equivalent to the property and the owner in arrears * * * infringing on the rights and interests of the paying owner.
The owner's responsibility lies in: 1. He has no positive attitude. When he encountered a problem, his rights and interests were infringed, and he did not want to deal with it in a formal way, but violently resisted the law and refused to pay the property fee. 2. Because of absent-mindedness, it is impossible to supervise the property. 3. Due to the rapid development of the city, more young people go to work in the city, and many old people follow their children to the city, which reduces the overall quality of the community, such as throwing things at high altitude (the leftovers in rural areas are directly fed to chickens, dogs and pigs, and the city is not allowed to raise them) and talking loudly (in rural areas, the front and back yards are far apart, and the old people have poor hearing, so they don't want to buy hearing AIDS, so they have to spend a lot of money, but have developed the habit of talking loudly. In cities, it affects the lives of neighbors. Keep a pet (because children are busy with work and have no time to accompany the elderly. Ordinary old people, especially widowed old people, are willing to keep cats and dogs, but they don't understand the requirements of keeping cats and dogs, which leads to resentment among other owners in the community. Refuse to pay the property fee (I don't know why I have to pay the property fee, but no one in the countryside collects money, it costs a lot of money to buy a house, and I have to pay others to take care of myself).
Because of the above reasons, there is no way to communicate between the owners of the property, and the staff of the property rarely receive real training, and their working methods are simple and rude. It is also the chief culprit that leads to the deepening contradiction between owners and property. But this is a problem for the government. Services include service company training, security is trained by professional security companies, and property management personnel need training before they can take up their posts.
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