Did Kiwi get a refund?

Kiwi fruit didn't get a successful refund. Kiwi is not registered in China at all, and all the tickets sold are fake. There is no online customer service, and offline customer service calls are not answered, all of which are foreign calls.

I booked a flight from new york to Hongkong and then to Shanghai in July 2020. When I booked a plane ticket, I found that if I wanted kiwi's information about booking a plane ticket, I could choose email notification, but I had to pay more than $65,438+00. I have no choice but to book a plane ticket and have to pay more than ten dollars just to receive their email.

Because of COVID-19, international passengers are forbidden to transfer to the mainland, so I can't board the plane at JFK airport. I immediately went through the refund procedure on Kiwifruit, and the option was self-service refund without charge. If I choose customer service to help refund, I have to pay more than 20 dollars. I chose self-service refund, and there was no news until the end of September.

I called Qatar Airways and they said that my refund application had not been submitted by kiwi, the agent. Later, kiwi was contacted, and their answer was that the epidemic had to wait. Every time I contact Kiwi, I have to wait two or three days before I get a reply. Now it turns out that kiwi is the most shameless ticket agent I have ever seen. Please don't choose kiwi fruit to book tickets.

Precautions for booking air tickets online:

1. First of all, it's best to book an air ticket online one week in advance. To book a plane ticket online, you need to fill in the passenger's name, ID number, gender and mobile phone number, and then pay by online banking.

2. Special categories such as passengers, international students, immigrants, laborers and seafarers. , explain in advance when booking air tickets. It is possible that some airlines, such as Tiehang Business Travel Network, have corresponding policies, and there will be corresponding discounts on prices, taxes and luggage, but they need to provide corresponding valid certificates.

3. If you buy air tickets online, there will be insurance options such as aviation insurance, delay insurance and portfolio insurance to choose from. The default selection can be cancelled, which is voluntary. However, some special fares have accident insurance and cannot be cancelled. Look carefully when you buy it.