Communication itinerary card arrival location sorting

It is sorted according to the time you arrived in the city in the past 14 days, with those arriving later listed first.

What should I do if something goes wrong?

1. Refresh within the APP

Select the status refresh function from the function list in the upper right corner of the communication itinerary card APP to refresh the current status and location. If the location is wrong, you can try refreshing it first;

2. Customer service feedback

You can call the corresponding operator’s customer service hotline 10000/10086/10010 to find a manual customer service for feedback. A dedicated customer service will handle the problem for you and correct your current situation. Location;

At present, the spread of the global epidemic is still accelerating, and imported cases occur from time to time in our country. Preventing the import of overseas epidemics is the current focus of prevention and control. All sectors of society must monitor personal travel within 14 days at home and abroad. There is a strong demand for inspections. In this context, the Ministry of Industry and Information Technology guided China Telecom, China Mobile, China Unicom, and China Academy of Information and Communications Technology to jointly launch an upgraded version of the communications big data itinerary card, which can query the cities and foreign countries where users stayed for 4 hours in the past 14 days without filling in information. For the countries visited, the data is relatively accurate and easy to use.

1. Communication big data itinerary card function description

(1) Main functions and processes

The communication itinerary card query service is mainly for Chinese mobile phone users and can be queried Personal domestic and international itineraries within the previous 14 days are accurate to the province and city for domestic (stay for more than 4 hours), and the accurate is the country for foreign countries. Inquiries are initiated by users. You can use mobile software (WeChat, Alipay, etc.) to scan the QR code to access the inquiry page, or the WeChat applet asks for "communication itinerary card" to enter the applet. Enter your mobile phone number and click to obtain the verification code. After successful verification, click Query , the query results can be returned. Version 2.0 of the itinerary card adds a Bluetooth close contact reminder function. If a stranger you have been in close contact with is diagnosed as a confirmed/suspected patient of COVID-19, using our service will remind you to pay attention to isolation and observation in a more timely manner.

(2) Query result rules

The query results show the visited provinces and cities (domestic), countries and regions (international), and are divided into green, yellow and red. For the three types of cards, the rules will be adjusted in real time according to the actual situation. The user's itinerary calculation in the first 14 days is completed in the operator's backend, resulting in a one-day delay. For example, the calculation on March 5th is the itinerary data in the 14 days before March 4th (between February 20th and March 4th). ).

In addition, since the service uses base station data, in order to ensure continuous communication and achieve coverage without blind spots, the base station signals of the two places at the junction of administrative divisions may cross-cover, causing deviations in the results. They can be combined when used. Other certificates shall be adjusted accordingly.

The query result page will be marked in four colors: green, yellow, orange, and red, and the rules will be adjusted in real time according to the actual situation. The latest query result rules are as follows:

Red card: confirmed or suspected patients with COVID-19 (data source: National Health Commission)

Orange card: close contacts of confirmed or suspected patients with COVID-19

Yellow card: 41 countries and regions: the United States, Spain, Italy, Germany, France, the United Kingdom, Iran, Turkey, Belgium, the Netherlands, Switzerland, Canada, Brazil, Russia, Portugal, Austria, Israel, South Korea, Sweden, Ireland, India, Ecuador, Australia, Chile, Peru, Norway, Poland, Japan, Czech Republic, Denmark, Romania, Pakistan, Malaysia, Philippines, Saudi Arabia, Indonesia, Mexico, United Arab Emirates (United Arab Emirates), Nigeria, Thailand, Cambodia

Green Card: Other Regions

(3) How to use

Method 1: Scan the QR code to download the itinerary card APP, which is also available in major app stores Search for "communication itinerary card" to download;

Method 2: Scan the QR code on the webpage to enter the H5 web page to query,

Method 3: Send SMS CXMYD to the operator (Telecom 10001/Mobile) 10086/China Unicom 10010) for enquiries.

2. Usage scenarios

1. Verification of entry and exit of various public places such as airports, parks, communities, etc.;

2. Cinemas, restaurants Close contact protection in crowded places such as shopping malls and campuses.

Commons Big Data Itinerary Card Frequently Asked Questions

1. Question: What is "Communications Big Data Itinerary Card"?

Answer: "Communications Big Data Itinerary Card" is an itinerary inquiry service jointly launched by China Telecom, China Mobile, China Unicom, and China Academy of Information and Communications Technology. It can provide users with the countries they have visited in the past 14 days for free. (region) and domestic city certificate.

2. Question: How to use the "Communication Big Data Itinerary Card"?

Answer: Very simple! Scan the QR code to enter the H5 page or mini program and then fill in your mobile phone number. We will verify that it is your own operation and allow you to authorize the operator to query the itinerary information. Once submitted, you will receive proof of your itinerary.

3. Question: Can everyone use the "Communication Big Data Itinerary Card"?

Answer: That’s right. As long as you are a user of any of the three operators China Telecom, China Mobile, and China Unicom, you can use this service. However, users who open new accounts can only use the service after 14 days.

4. Question: In what circumstances can the "Communication Big Data Itinerary Card" be used?

Answer: The "Communications Big Data Itinerary Card" is used to help users prove the areas they have visited recently. Therefore, employers, community management departments, transportation management departments, commercial activity venue management departments, etc. are conducting It can be used when mobile personnel undergo inspection.

5. Question: What should I do if the other party does not agree with the results of the "Communications Big Data Itinerary Card"?

Answer: The "Communications Big Data Itinerary Card" service is a public welfare inquiry of travel destinations provided by the three major telecom operators. It can be used as an auxiliary tool for users to prove their personal itinerary. We are working hard to expand the influence of our services, but please follow the regulations of local governments, communities, and entrances for specific access standards.

6. Question: Does the "Communications Big Data Itinerary Card" only show the place of residence?

Answer: Of course not. The "Communications Big Data Itinerary Card" can display all the countries (regions) the user has visited in the past 14 days and the domestic cities where the user has stayed for more than 4 hours.

7. Question: Will my train passing through Hubei also be recorded?

Answer: No. Traveling through a city by train generally does not exceed 4 hours and will not be judged as a stay. Traveling by plane over Hubei will not be recorded.

8. Question: Why can the "Communication Big Data Itinerary Card" accurately prove my location?

Answer: "Communication Big Data Itinerary Card" analyzes mobile phone signaling data, which is obtained through the base station location of the user's mobile phone. The collection, transmission and processing of signaling data are highly automated and extremely efficient. Strict security and privacy protection mechanism with high authenticity and accuracy.

9. Question: Will I be "poisoned" after scanning the QR code?

Answer: Please rest assured. The "Communications Big Data Itinerary Card" is provided by the three major telecom operators as a unified interface service. The service only requires filling in the mobile phone number to verify the inquiry and authorization by the person. Please trust the security of the service. The "Itinerary Card" does not require filling in your ID number or home address, and does not collect any personal information.

10. Question: The query results are biased! I have not been to city A/I have been to city B but I didn’t find it?

11. Question: What should I do if the itinerary cannot be found on the itinerary card?

Answer: "Itinerary Card" analyzes mobile phone signaling data and bill data, so the prerequisite for having itinerary data is that the user generates these signaling and bill data in the process of using the mobile phone. When encountering this situation, you can try to make more calls, or turn off the Wi-Fi connection and use 4G traffic. If there is no problem, you can check the data the next day.

*In order to avoid location deviations caused by base station coverage in adjacent cities, the itinerary card sets a judgment condition that meets the dwell time of 4 hours. There are also tips when making calls: within a day, the earliest call record The latest call record needs to span more than 4 hours (for example, once at 7 a.m. and once at 12 noon) to meet the requirements and display the itinerary. The same principle applies to using traffic.

12. Question: Why does it keep getting my Bluetooth permission after installing the APP?

Answer: In order to adapt to the needs of normalized prevention and control of the epidemic and allow users to better protect themselves when entering and leaving public places, on April 30, the itinerary card APP was upgraded to version 2.0. In addition to the itinerary query, a close contact reminder function based on the Bluetooth Low Energy (BLE) protocol is added. When you open the Trip APP when Bluetooth is turned on, the app will locally record the close contact information (including contact time) of the Bluetooth device that also has the Trip Card service turned on on your phone. If a stranger you have been in close contact with is diagnosed as a confirmed/suspected patient of COVID-19, you can receive a reminder from your itinerary card as soon as possible and conduct health observation in a timely manner.