How to manage emergencies?

After an emergency occurs, the industrial and commercial authorities at the place where the incident occurred should take different response measures based on its nature, characteristics and degree of harm to effectively handle the emergency.

1. Emergency response measures for disorderly group petitions

(1) After the occurrence of mass petitions, petition staff of industrial and commercial organs at all levels should talk to the petitioners as soon as possible and listen carefully The appeals of petitioners will be addressed, and education and guidance will be provided according to the situation to resolve conflicts between petitions and petitions. While doing a good job in stabilizing and controlling petitioners, petition staff should immediately report the relevant situation to the bureau leadership and carry out work according to the leadership's instructions. If the petitioner strongly requests the bureau leader to come forward, the bureau leader should come forward to receive the visit and listen to the petitioner's appeal in person. The agency security team should assist the receiving department in maintaining order on site. If the petitioner takes excessive actions, attacks important parts of the industrial and commercial office, and seriously disrupts office order, he should contact the public security department in the jurisdiction in a timely manner to obtain police support. After the incident occurs, it should be reported to the higher industrial and commercial authorities promptly.

(2) Regarding mass petitions from the province to Beijing, the unit where the petitioners work should immediately report to the higher-level industrial and commercial authorities, and report to the local party committee and government petition department, and immediately set up a working group to handle the return petitions. Carry out the work of persuading people to return, control the situation, and strive to bring petitioners back in the shortest possible time. For collective or cross-level petitions to the Municipal Party Committee or Municipal Government, the heads of the relevant functional departments of the Municipal Bureau and the main person in charge of the unit where the petitioner works must quickly go to the place where the petition is filed and persuade them to return.

(3) After the petition incident subsides, the unit shall conscientiously handle the petitioners’ appeals in accordance with the "Petition Regulations" and relevant laws, regulations and policies, and report the results to the Municipal Bureau.

II. Emergency Response Measures for Food Safety Incidents

(1) After a food safety incident occurs (now), the industrial and commercial authorities at the place where the incident occurred should immediately report it to the higher-level industrial and commercial authorities and the local government emergency office Report, quickly organize a response, and under the unified leadership of the local government and the guidance of the superior industrial and commercial bureau, initiate corresponding emergency plans and carry out emergency response work.

(2) Rapidly deploy law enforcement actions and organize law enforcement personnel to take necessary measures such as on-site inspections, inquiries, suspension of suspected food sales, and orders to stop relevant illegal production and operation activities against suspected illegal actors and places in accordance with the law. At the same time, relevant evidence should be collected in a timely manner, suspicious food should be sealed, and legal testing agencies should be entrusted with testing according to procedures.

(3) Immediately organize forces to launch an investigation to find out the source, purchase and sale quantity, flow and cause of the accident, and take safety control measures to control further development of the situation. Organize and carry out special market inspections and increase inspections of key objects, key markets and key areas. During the inspection, if it is found that it may trigger a chain reaction and spread to other areas, the relevant industrial and commercial authorities will be notified immediately and reported to the higher-level industrial and commercial authorities. At the same time, effective measures will be taken to inform consumers to stop buying and eating.

(4) Ensure that the dedicated telephone number 12315 for consumer complaints and reports is open at all times, and that there is a dedicated person on duty at night to answer inquiries in a timely manner, and to accept and handle complaints and reports.

3. Emergency response measures for agency safety and security work

(1) Natural disasters such as storms, lightning, earthquakes, etc.

1. After receiving a meteorological disaster warning , the agency security agency promptly notifies all cadres and employees to do a good job in preventive work in the bureau and dormitory areas, and pay close attention to severe weather trends; when receiving earthquake forecasts, notify all cadres and employees in advance to evacuate the building in a timely manner, and assist superior leaders in organizing orderly Shock absorber.

2. When severe weather phenomena are occurring, strengthen safety monitoring of industrial and commercial offices and dormitory areas, and reduce outdoor activities of personnel to ensure personal safety; if an earthquake has occurred, self-rescue and mutual rescue should be carried out in a timely manner , try to escape from danger to reduce casualties.

3. After severe weather occurs, if property damage or indoor water is found, rescue and disaster relief should be actively carried out on the premise of ensuring the safety of personnel first. After an earthquake, search and rescue should be carried out promptly. If the injured are found, they should be taken away from the danger zone as soon as possible to prevent aftershocks from causing new casualties.

4. Quickly organize medical staff to carry out rescue work, assist in sending the injured to the hospital for treatment or call 120 for help.

(2) Fire accident

1. Anyone who obtains fire information should report it to the agency's security agency as soon as possible.

2. The agency's security agency notifies the agency's firefighting personnel to quickly put out the fire. For major fires, call 110 immediately. At the same time, immediately organize all personnel to evacuate to a safe area.

3. When organizing self-rescue and fire-fighting, immediately set up a cordon, pay attention to maintaining order on the scene, and guide public security firefighting vehicles and personnel to enter the fire scene to put out the fire.

4. If an injured person is found, help him or her escape from the fire scene immediately and send the injured person to the hospital for treatment immediately.

5. After the fire is extinguished, pay attention to protecting the scene of the incident, and with the approval of the leader of the reporting bureau, ask the public security department to intervene in the investigation of the cause of the fire

(3) Incidents of theft and sabotage

1. After receiving the report of theft or vandalism, the security guards of the agency will immediately arrive at the scene to protect the scene and investigate the case according to the intelligence.

2. The stolen property department shall carefully check the stolen property and property losses, and notify the public security department.

3. The security agencies of government agencies should pay attention to retaining the TV surveillance information of criminal suspects in order to assist public security personnel in detecting cases.

4. When agency security guards discover illegal acts such as theft or sabotage while on duty or patrolling, they must immediately assemble their superior forces and rush to the scene quickly with defensive equipment to discourage and stop criminal acts and provide assistance to the police. Gain time.

IV. Emergency response measures for violent anti-law incidents

(1) After the occurrence of violent anti-law emergencies, law enforcement officers should immediately report to the relevant bureau leaders and promptly dial 110 to report to the police Report the case to the agency for help.

(2) The leaders of the relevant bureaus immediately organized personnel to rush to the scene and notified nearby industrial and commercial offices to quickly provide reinforcements to control the development of the situation. If necessary, promptly report to the local government emergency response office.

(3) Actively rescue the injured, and those who are seriously injured should immediately call 120 for help.

(4) Maintain order at the scene and do a good job in protecting the accident scene.

(5) Persuade and evacuate the onlookers, and do related follow-up work.

(6) Timely analyze and summarize the causes of the incident, assess the consequences and losses of the incident, and report the incident handling results to the municipal bureau and local government emergency response office on time.

5. Emergency response measures for large-scale gatherings to engage in pyramid schemes

(1) Upon receiving information about pyramid schemes emergencies, leaders of relevant industrial and commercial authorities immediately organize emergency personnel to arrive as soon as possible Go to the scene and seek help from the public security organs to quickly and effectively control the situation and prevent derivative incidents from occurring.