Fulinmen Solar's national unified customer service hotline 24-hour after-sales maintenance center 222 has been updated.

after-sales service telephone number: 4-698-6916 has been praised by our customers for its professional technology and excellent service. We have rich experience in product maintenance and excellent technology, and every employee has undergone strict professional training and passed the examination and approval. Please rest assured. In order to better serve customers, we have set up product maintenance points and maintenance personnel in all districts, and set up a 24-hour toll-free hotline. No matter when and where you need us, we will serve you at the nearest service outlet immediately, and we will take care of the rest. Bad weather, the peak of gas and water consumption, and the whole family using more water at the same time can easily cope with it, and the hot water is always constant and comfortable. The public should pay special attention to the identification and training of safety unqualified gas fittings. The professional skills of gas delivery workers have been effectively improved. Safety awareness and compliance awareness have been significantly improved. With an experienced, conscientious and skilled team, we have established cooperative relations with many well-known brand equipment and electronic components suppliers during years of steady development, and formed a stable and efficient service supply chain system in many regions. With unremitting efforts, we rely on sincere, pragmatic, efficient and professional work style, and dedicate our products and services to our customers with down-to-earth actions, which has won unanimous support and praise from our customers. The company is a formal registered company, all employees wear uniform work clothes and work permits, and all employees have uniform maintenance orders and quotations, which are quoted first and then repaired. The repaired parts have different warranty periods of three months, six months and one year. Technicians patiently explain the principle and common sense of maintenance in detail during the maintenance process. Old customers and big customers have preferential maintenance and sales prices. Welcome relevant units and individuals to inquire, supervise our work and give us your valuable opinions and suggestions. , always in line with the purpose of "sincere dedication, quality" and the spirit of "forge ahead and keep exploring", and serve the majority of users wholeheartedly. With a maintenance eagle team of 2 people, the maintenance management is strict. Our maintenance masters are experienced maintenance technicians with more than 5 years. The maintenance masters are arranged to work according to this after passing the examination during a strict training period. Every year, there will be a strict service quality performance assessment. The company also adopts the method of winning the best and eliminating the worst, and imposes strict requirements on our maintenance masters. The core of the company is to serve every customer well. I also hope that you can contact us at any time when you encounter any problems while using the product, so that we can help you solve any unpleasant or incomprehensible problems and communicate with us at any time. We will try our best to serve you well so that you will have no trouble in the later period of use, and we also hope that you can give us valuable advice so that we can better improve our service system.

24-hour service hotline: 4-698-6916

Description of after-sales service:

1. On-site service time (Monday to Sunday, 8:-21:)

2. After the master receives the order, 3. minutes to reach the destination (except in special circumstances)

3. All the repaired electrical appliances are guaranteed for 3 months to 1 year, and the warranty documents are provided

4. The after-sales master wears work clothes uniformly. On-site service with work certificate and charging manual

After-sales help center:

1. Can your company provide on-site service? How is the door-to-door fee charged?

Of course, door-to-door service can be provided. The company stipulates that the door-to-door fee will be charged at ￥3-5 yuan (the door-to-door fee in outer suburbs and suburban counties will be discussed separately)

? Specific areas that can provide on-site service:

service outlets

Beijing, Chongqing and Tianjin

Guangdong Province: Guangzhou, Shenzhen, Zhuhai, Foshan, Jiangmen, Huizhou, Dongguan, Zhongshan, Shantou, Qingyuan

Guangxi: Nanning, Guilin, Liuzhou, Wuzhou, Beihai, Qinzhou and Fangchenggang

Jiangsu: Nanjing, Wuxi, Suzhou, Xuzhou, Changzhou, Nantong, Lianyungang, Huai 'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Taicang, Jiangyin, Kunshan, Changshu, Zhangjiagang

Jiangxi Province: Nanchang, Jingdezhen, Jiujiang, Ganzhou, Ji 'an, Yichun, Pingxiang, Shangrao and Xinyu

Zhejiang Province: Hangzhou, Ningbo, Wenzhou, Shaoxing, Jiaxing, Jinhua, Quzhou, Zhoushan, Taizhou and Huzhou

Anhui Province: Hefei, Lu' an, Anqing, Maanshan, Huaibei, Suzhou, Bengbu, Fuyang, Huainan, Chuzhou, Wuhu, Xuancheng, Chizhou and Chaohu

Fujian Province: Fuzhou, Xiamen, Quanzhou, Zhangzhou and Fuqing

Hubei Province: Wuhan, Xianning, Huangshi, Yichang and Jingzhou, Huanggang

Hebei province: Shijiazhuang, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Langfang and Tangshan

Henan province: Zhengzhou, Luoyang, Zhumadian, Xuchang, Shangqiu, Xinyang, Zhoukou, Anyang, Nanyang, Kaifeng and Pingdingshan

Hunan province: Changsha, Zhuzhou, Chenzhou, Hengyang, Yueyang, Changde, Zhangjiajie, Yiyang, Xiangtan and Shaoyang

Hainan Province: Haikou and Sanya

Sichuan Province: Chengdu, Mianyang, Guang 'an, Suining, Zigong, Panzhihua, Luzhou, Leshan, Yibin, Nanchong, Dazhou, Bazhong, Meishan

Guizhou Province: Guiyang, Zunyi and Duyun

Yunnan Province: Kunming, Qujing and Yuxi

Shaanxi Province: Xi 'an Baoji Xianyang Weinan Ankang Yan 'an Shangluo

Heilongjiang Province: Harbin, Daqing, Qiqihar, Mudanjiang and Qitai

Liaoning Province: Shenyang, Dalian, Liaoyang, Anshan, Chaoyang, Panjin and Dandong

Shanxi Province: Taiyuan, Datong, Jinzhong, Jincheng, Shuozhou, Yuncheng, Linfen, Lvliang and Xiaoyi

Shandong Province: Jinan, Dongying, Weifang, Yantai, Linyi, Jining, Taian, Weihai, Rizhao, Liaocheng, Dezhou and Binzhou

Jilin Province: Changchun, Siping and Baicheng

Gansu Province: Lanzhou Tianshui Qingyang

Inner Mongolia: Hohhot, Baotou, Tongliao

Qinghai Province: Xining

2. If the after-sales expenses are relatively high after the door-to-door inspection, can I choose not to repair it?

Of course, you have the right to give up the after-sales service, and you can also give up the after-sales service temporarily because of other aspects (such as service and temporary changes)

In this case, we only charge the door-to-door fee ￥3 yuan (the door-to-door fee in the outer suburbs and suburban counties will be discussed separately)

Therefore, we propose to give customers the freedom to choose!

3. Is there a warranty for the electrical appliances sold by your company? How long is the warranty period?

in order to solve the worries of users, our company provides warranty service for all the parts replaced in the original maintenance parts.

According to the industry regulations, the warranty period is generally three months (except in special circumstances)

4. I only have time at night every day. Can you come?

We provide our customers with a 24-hour free service hotline to meet your needs at any time. The normal working hours are (8: am-21: pm)

If you need our on-site service at other time periods, you can make an appointment in advance. So that we can arrange after-sales service for you in advance.

If you don't make an appointment in advance and there are special circumstances, you can explain the situation to the customer service staff, and we can arrange emergency rescue personnel for you.

All this is a service that we have carefully prepared for you.

5. There are so many companies providing after-sales service on the Internet, how can I tell the good from the bad?

Since we seek such companies from the website, we should analyze the quality from the website itself.

Regular companies have a detailed division of labor, and an independent network department is responsible for website construction and management. Therefore, the website of regular companies has an overall aesthetic feeling in terms of structure, layout, content, pictures, color tone and art design. However, the websites of the small after-sales department are mostly patchwork, and the pictures and contents are copied from the websites of regular companies (as can be seen from a large number of deformed pictures and articles with few words), so it looks like a hodgepodge, with everything but no sense of beauty

Secondly, Regular companies implement various procedures according to standards and industry regulations, such as the warranty period of three months, but the small after-sales department is full of promises. If everything can be repaired and the warranty period is one year or even three years, it is impossible for you to find someone when the time comes.

We can also analyze the quality from the following points: 1. Leave your personal mobile phone number on the website; 2. The company profile is exaggerated; 3. The wording of the text is loose and irregular, and there is a feeling that personal style and behavior are integrated into it; 4. The pictures on the website are seriously deformed; 5. The text of the website is familiar (because they all copy the formal company, but they dare not copy the complete text, and they have been deliberately and far-fetched); 6. Check whether there is a 24-hour toll-free hotline, such as 48 or 8 toll-free number