Ten months after the glasses of BBK Bao Dao glasses in Jinxing Road, Changsha were put on the market, there were quality problems with the ytterbium frames. What if the store asks to spend more than 3

Ten months after the glasses of BBK Bao Dao glasses in Jinxing Road, Changsha were put on the market, there were quality problems with the ytterbium frames. What if the store asks to spend more than 300 yuan to change the box? There are generally three major problems after sale: whether it is within the warranty period, whether it is human factors, and whether there is a shopping voucher at that time. The key is whether you are still under warranty.

During the warranty period, services such as replacement, repair and return can be carried out according to the warranty rules agreed by the merchants. If there is a problem beyond the warranty period, the merchant will generally charge a certain maintenance fee to help you repair it;

During the warranty period, if the quality inspection is not a product quality problem but a human factor, the merchant may not provide relevant services during the warranty period. If it is a product quality problem, the normal warranty process will be followed.

General shopping malls are required to show the retail receipts paid at that time as proof. Without a receipt, you can't confirm your purchase information, and you can't calculate the shelf life. Merchants have to take the sales receipt to the head office for filing after handling the sales.

These are the points you need to be clear about. Communicate well. Nothing can't be solved. It is estimated that you have passed the warranty period, so you will be charged according to the amount. Just ask.