How to do a good job in the stability of letters and visits from reservoir immigrants

The petition channels of the CPC Central Committee and the State Council are not smooth enough, and some localities or departments shirk their responsibilities for the problems reflected by petitioners; In order to cope with new situations and problems such as layer-by-layer transmission, unclear responsibilities and inefficiency, the new Regulations on Letters and Visits was promulgated in time and came into effect on May 1 2005.

China is in the period of social transformation, the reform is in a critical period, the development is in a critical period, many new situations and new problems are constantly emerging, and various social contradictions are obviously increasing, and some are becoming increasingly acute. The situation of immigrant petition work is a concrete reflection of this environment. The petition work of immigrants is an important part of immigration work, which runs through the whole process of immigration work and is an important part of immigration stability work, which is directly related to whether a harmonious and safe immigration area can be built. This requires us migrant workers to learn and make good use of the new petition regulations in order to do a good job in the petition work of immigrants.

Over the years, migrant petition cadres have taken root in the front line, and have done a lot of work, paid hard work and sweat, properly handled many migrant petition problems, made great contributions, made remarkable achievements, and ensured the smooth development of immigration work.

I. Existing problems

The first is the issue of ideological understanding. Some leading cadres do not fully understand the long-term, arduous and complex nature of the work of immigration letters and visits, and do not fully understand the importance of the work of immigration letters and visits. They regard the work of immigration letters and visits as a problem and a burden, and lack in-depth research on the law of immigration letters and visits, effective measures and methods, and work passively.

The second is the issue of work style. Individual cadres' style of work is not true, and there is bureaucracy and formalism. Some people have a weak concept, are indifferent to the sufferings of immigrants, do not solve problems that should be solved but cannot be solved for immigrants, and delay solving problems that should be solved in time; Explain, guide and educate the ideological problems of immigrants patiently and meticulously; Unreasonable demands on immigrants are either work, simple methods, rude attitudes, refusal, avoidance, or shirking, intensifying contradictions, and inducing some immigrants to have the illusion of "making a mountain out of a molehill, solving small problems, not making a mountain out of a molehill, not solving them".

The third is the issue of system construction. The self-construction of immigration petition departments needs to be further strengthened. In some places, there are still no institutions or personnel specially responsible for immigration letters and visits, and the working environment of immigration letters and visits departments in some places is poor, which can not guarantee normal office conditions. The policy level and professional ability of some migrant petition cadres can not meet the needs of the current migrant petition situation.

The fourth is the channel of letters and visits. In some places, the channels of immigrant letters and visits are not smooth, and the assessment of target management responsibility of immigrant letters and visits is not scientific and reasonable enough. The quality of immigrant letters and visits is measured only by the number of immigrant letters and visits. Some people "block, block, block and intercept" petitioners in order to reduce immigration petitions. Some cadres think that the immigrants' leapfrog petition is discrediting their work, taking high-handed measures to prevent immigrants from petitioning, and even taking revenge on petitioners.

Second, the countermeasures to solve

First, we should change our ideological style and raise our awareness. Whether the petition work of immigrants is done well or not is effective, which is related to whether the interests of immigrants can be safeguarded, whether the society in immigrant areas can be stable, and whether the resettlement work of reservoirs can be carried out smoothly. Party committees, governments and immigration management departments at all levels should first understand the significance of immigration petition work, and immigration cadres should resolutely overcome the idea that annual petition work is a burden but a trouble, firmly establish the concept of the masses, enhance the awareness of public servants and services, and change their roles from immigration managers to serving immigrants; Second, we should proceed from the overall situation of immigration work, improve our ideological understanding, overcome the idea that immigration petition work is a difficult problem, immigration petition departments are not important, and immigration petition cadres are unwilling to take responsibility, and further enhance our sense of responsibility and pride in doing a good job in immigration petition work.

The second is to change work style and strengthen service. Changing work style is the foundation of doing a good job in immigrant letters and visits, and the focus should be on the word "real". We should attach importance to reality, do practical things and stress practical results.

Paying attention to reality means seeking truth from facts, seriously investigating and studying, and understanding the situation. We should clearly understand the ideas, difficulties and needs of immigrants. We should be responsible for both the country and the immigrants, and reflect and solve problems realistically.

Doing practical things should be down-to-earth, do everything well, do what can be done immediately, explain what can't be done, and don't delay. Correct mistakes in time and make self-criticism. By doing practical things, we can unite people's hearts, win the understanding, support and support of immigrants, and promote the petition work of immigrants.

Talking about practical results means focusing on giving immigrants tangible benefits and working in a down-to-earth manner. It's not arbitrary, it's not formalism. We should not only consider the overall interests, but also take care of the vital interests of immigrants; We should not only think about immigration, but also obey the overall situation of the country.

The third is to improve working methods and do a few "combinations". Practice has proved that we must pay attention to methods and strategies to do a good job in immigrant letters and visits. Different methods have different effects. We must pay attention to several "combinations":

1, migrant petition work should be combined with solving practical problems. Most of the difficulties and problems reflected by the letters and visits of immigrants are the specific difficulties and practical problems they encounter in their production and life. I hope the party and the government can help them solve them. Therefore, to do a good job in the work of immigration letters and visits, we must focus on caring for the vital interests of immigrants and solving practical problems for immigrants. We should take seriously the problems reflected by the immigrant masses, classify them and implement them concretely. Problems that should be solved and can be solved should be solved in time. For problems that are difficult to solve at the moment, it is necessary to explain the difficulties and situations to the immigrant masses and ask them to understand. For some unreasonable demands, we should do patient and meticulous persuasion and education, strive for their understanding and support, and oppose the wrong practices of "making things difficult", simply refusing and shirking. We must be enthusiastic, sincere, enthusiastic and patient when receiving visitors from the masses. A good word is warm in three winters, and a bad word is cold in June. Even if some problems cannot be satisfactorily solved according to the requirements of the immigrant masses, we can still let the immigrant masses come with hope and return with warmth through our enthusiastic attitude and sincere concern. Letters and visits should have processing results and replies, not news. Practice has proved that wherever the difficulties and problems reflected by immigrants can be dealt with in a timely and reasonable manner, the contradictions in that place can be resolved in time. On the contrary, it will lead to the intensification of contradictions, and even lead to major events due to some minor problems. Therefore, the petition work of immigrants must start from solving specific problems and combine with solving the practical problems of immigrants.

2. The petition work of immigrants should be combined with the ideological and political work of immigrants. Due to various reasons, immigrants have complex mentality, high expectations and unreasonable demands. They think that the country owes them debts and they are "special citizens". They can lie in the arms of the country, and the country should be responsible for solving any problems, which will show some inappropriate behavior. But fundamentally speaking, as long as there is no violation of the law, it is a contradiction among the people. These problems can only be solved by persuasion, education and thorough ideological and political work. Therefore, migrant petition cadres should diligently do a good job in the ideological and political work of the immigrant masses. Move with emotion, understand with reason. Only when immigrants are enlightened ideologically can they really solve problems and resolve contradictions.

3, immigration petition work should be combined with propaganda and implementation of the party's principles and policies. The petition work is that link between the Party and the government and the people. The process of handling immigrant letters and visits is the process of urging the petitioners to change their thinking and understanding, eliminate doubts, resolve contradictions and solve problems. In this process, it is inseparable from the propaganda and education of the party's principles and policies to the immigrant masses. Many immigrants' letters and visits are related to publicizing and implementing the party's principles and policies. 1, the publicity is not in place, and some immigrants are unfamiliar with relevant policies or even misunderstood; 2, some departments and cadres in the implementation of the party's principles and policies appear deviation, against the interests of immigrants, or hurt their feelings. We all know this personally. Sometimes the visiting immigrant is very excited, but when you patiently and meticulously explain the relevant policies to him, his mood will be smooth, and even if he is in charge of the problem, it will be much easier to solve it. We should believe that most immigrants are reasonable. The formulation of our party's principles and policies is based on the interests of the people and is essentially the same. To publicize the party's principles and policies, we migrant petition cadres must first learn and master the party's principles and policies by ourselves. As long as we have a good grasp of the Party's principles and policies, thorough publicity and fair implementation, we can get the understanding and support of the vast majority of immigrants, and our immigration petition work will be easy.