Before sending medical information, I waited a long time to get a visa to Canada. Now I have been waiting for three weeks, and there is still no news. What happened?

If all the information you entered is correct, the result is "no record found", which is not normal.

The agency can also give you the file number and the application is yours. It is normal and reasonable to ask the file number. You ask them to come, and then take this number to check (check the status online or call the visa center directly) to see if it is your name. If it is not your name, then you have been cheated. If it's your name, it's your information input error. Keep waiting.

By the way, is the physical examination form given to you green? Green is official.