Introduction to the fee-based telephone appointment procedure for US visas

For official visa payment, make an appointment at 4008-872-333

The working hours of the call center are:

Monday to Friday: 7:00 am --7:00 p.m.

Saturday: 8:00 a.m.--5:00 p.m.

After dialing, the Chinese and English words "Welcome to the U.S. Embassy in China" will be played in turn. and the Visa Information Service Center of the Consulate General"

After broadcasting in Chinese and English, you will be prompted in Chinese and English to "select the language type below" and then broadcast in the corresponding languages ??

: 1 is English, 2 is Mandarin, 3 is Cantonese, and 4 is Fuzhou dialect.

Generally press 2

Then "Press 1 for US Citizen Services, please wait for the next step"

Do not press the button and wait for 5 seconds.

Next "For information about U.S. immigration, please press 1, and for information about traveling to the United States, please press 2"

Press 2

Next" This service is a user payment service, and the fee is RMB 54 for 12 minutes."

"If you have paid by money order or postal money order, please press 1 now if you want the service to take effect."

"If you have purchased a CITIC Industrial Bank PIN card, please press 2"

"If you have already used this service and now want to use up the remaining minutes, please press 4"

"For payment methods, please press 3"

Everyone chooses different buttons according to their own circumstances.

If you want to pay with a debit card or credit card, press 3

The system will ask you to enter the card number

If you are using a CITIC PIN card, Then press 2

Note: You do not need to enter the serial number, just enter the password you scratched off

I use a China Merchants Bank credit card, and in addition to the card number, it also requires an expiration date

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Payment was smooth

Then the system will tell you a 14-digit password, which is said quickly and you can listen to it several times.

This password must be remembered well. It can be used multiple times within 12 minutes.

The next step is to enter the queuing system

"If you want to listen to the recorded information, please press 1, to fax the information to you, please press 2, and to contact the customer service representative, please press 0"

If you want to make a visa appointment directly, press 0 to speak to a customer service representative.

After you press 0, you will enter the queuing system and wait for an available customer service representative. (You will read the prompts in Chinese and English, and then

play music)

At this time, the system will tell you that the average waiting time is 4-5 minutes, and billing is from the time of connection. Customer service rep started.

After many verifications, if you don’t have the patience to hang up the phone at this time, one minute will be deducted from your time.

After being connected

The attitude of the service lady is very good

The personal information you need to prepare in advance is as follows

1. Chinese Name

2. Name Pinyin

3. Passport number

4. Birthday

5. ID card number

If you want to save time, don’t wait for her to ask, just report it to her one by one.

The questions she will ask you are:

What type of visa do you want to apply for?

Which date would you like to make an appointment with? (You can ask her for the specific dates that you can make an appointment on. After the appointment is made, she will usually automatically give you an appointment at 8:30. You can also make an appointment at 10 o'clock)

Has it been signed? (This question must be answered)

Is there a barcode on your DS form?

It means yes. For relevant information, see

/s... /visa/c/#menu18?

Use the link given to you above and fill out the form online. The generated PDF file will have a barcode.

Then she will talk to you repeatedly Confirm and check, very carefully.

After checking, she will give you a visa appointment number

Write it down, the visa needs to be checked on the day.

Finally, she will ask you if you have any questions.

Today they asked me if I was satisfied with their service, haha.

Some summary:

Regarding the appointment time:

When the phone was about to hang up, I saw that the girl’s service attitude was so good, and suddenly I thought of asking her about the visa now. Which days can I make an appointment with?

I heard that I won’t tell you this. You can only tell me which day, and she will tell you if it’s okay. I didn’t expect that the lady would be very

Chang enthusiastically said yes and asked me to wait a moment. Then he quickly told me that the available dates are May 18, 21, 24, 25

and June 7. At that time, I was hesitant and worried that I wouldn't have enough time, so I didn't ask carefully. Later, it was confirmed by IMO that the days between the 25th and June 7th may have been booked or not released. Personally, I feel it’s the latter, so don’t worry. It’s not accurate to say that the earliest date in June can only be the 7th. The visa dates may be released at intervals. I hope students who make appointments in the next few days can verify this.

About the service call time:

I made reservations for two people today, and I also asked some questions about the reservation status. There were 4 minutes left at the end, and IMO it was helpful

Two people made an appointment and chose the English service first, but there were 3 minutes left. If you prepare well in advance and are familiar with the process

, it will be no problem for about 3 people. Therefore, it is recommended that everyone make an appointment together, so that a considerable amount of money can be left over

Yu bg^^

If you only make an appointment with two people, then the rest after the appointment Don't waste any time, you can ask the lady

What days can you make an appointment on (this may change throughout the day) and how to cancel it. I'm waiting for you

An issue of greater concern to benefit future generations ^_^ (?IMO my sister’s last 3 minutes have been spent selflessly for consultation, and my 4

minutes are also prepared to be spent inquiring about appointment dates in the next few days) < /p>

Finally, I wish everyone can get their favorite offer,