The quality of intermediary services for studying abroad is mixed, and "supervision of studying abroad" has attracted more and more attention.

Liuxue86.com provides overseas current affairs news for China students: The quality of intermediary services for studying abroad is mixed, and the supervision of studying abroad is getting more and more attention. liuxue86.com reports June165438+1October 65438. According to the report of UK-Chinese Times, I'm afraid many foreign students have a "sad memory" related to the study agent. Zheng Xiao is an international student who has studied in Britain. He has been struggling for a long time. Xiao Zhenghe's parents know nothing about studying abroad and can only apply for a school through an intermediary. The complicated intermediary information made Zheng Xiao feel confused and had nowhere to start. Inadvertently, he found the "study abroad supervision network" and made a phone call to talk. After a brief analysis of Zheng Xiao's situation, the supervisor of the supervision network recommended two intermediaries to him. Zheng Xiao finally signed a contract with one of them, and entrusted the supervision network to track and supervise the application process of the intermediary. Studying in www.LiuxuE86.coM.

Serina, which is still waiting for an offer, has encountered the same problem. She thinks that there are too many domestic study agents, and she is very worried about "non-self". Through the introduction of friends, Serina learned about the service of "Study Abroad Supervision" for the first time and browsed the website. Because she can't complete the application independently and doesn't trust the intermediary, it may be more reliable to find a "supervisor". Moreover, Serina believes that compared with the real "supervision" stage after signing the contract with the supervision network, it is more useful for the early supervision to help select the intermediary and recommend the consultant, and this stage is free. Entrusting supervision after signing a contract with an intermediary is actually to buy peace of mind, just in case, and it can reduce a lot of time to communicate with the intermediary and save trouble.

There are many QQ groups in the "Study Abroad Supervision Network" studying in www.LiuxuE86.coM. The reporter entered one of them and found that there were not many students in the group, and most of them were still in the wait-and-see stage. The reporter inquired about several British study abroad agencies in China, and the relevant personnel also said that they didn't know of any institutions providing supervision services for studying abroad. Compared with the "supervision" that has been popularized in the decoration industry, the service of "study abroad supervision" is still a strange concept for most people. Studying in www.LiuxuE86.coM.

What is "study abroad supervision"? What role does "study abroad supervision" play in the current study abroad intermediary market? What is the difference between its "supervision" and the administrative supervision of study abroad agents? Who will be the supervisor? The reporter conducted an investigation on this. Studying in www.LiuxuE86.coM.

Opportunities to study in www.LiuxuE86.coM under the credit crisis.

The "Study Abroad Supervision Network" that you can search online now was born in 2009. Its founder is Mr. Wei, who used to work in the study abroad service center of the Ministry of Education of China. Why do you want to create a supervision service for studying abroad? Mr. Hu told reporters about his original intention: "In 2000, I left the study abroad service center; In 2005, I left the service industry to study abroad. Later, many people asked me to recommend a' reliable' intermediary, and I thought of the supervision service for studying abroad. We tell students accurate information about studying abroad, help them choose reliable intermediaries, and help them' keep an eye on' the whole application process like housekeepers until they successfully go abroad. And with the help of students' feelings about intermediary services, the credit evaluation mechanism of study abroad intermediaries is established for future generations to refer to when choosing intermediaries. "Studying in www.LiuxuE86.coM?

A commercial organization that belongs to the market and directly faces consumers, how to establish a credit evaluation mechanism for the study abroad intermediary industry? In other words, where is its "official" letter? "The government's supervision is macro, with some blind spots, while the supervision of studying abroad is aimed at students", Hu Ben didn't explain it like this.

Www.LiuxuE86.coM's intermediary market for studying abroad is mixed. According to the figures given by the supervision network, there are currently more than 400 legal intermediaries in China, and 1 000 illegal "black intermediaries". It can be said that many institutions and individuals without legal qualifications are also engaged in intermediary services for studying abroad. In recent years, the controversy surrounding the study abroad agency has always been a constant topic. Negative news and events such as "black intermediary studying abroad", "diploma workshop introduction" and "school closure" have seriously affected the credibility of the intermediary. Many students and parents are worried about the credit crisis in the study abroad intermediary industry, and the communication process with the study abroad intermediary has really become an exhausting game. Studying in www.LiuxuE86.coM.

The gospel of students? Studying in www.LiuxuE86.coM.

There are countless students like Zheng He and Serina. Because I don't know the information about studying abroad, I have to go through an intermediary. The natural asymmetry of information makes students' interests more fragile. For example, in order to attract students, some intermediaries first ensure that there are schools that students like in the list of schools they apply for, and then choose one or two schools that have signed cooperation agreements with them. It is an open secret of the study abroad intermediary market that the intermediary takes a "kickback" from the tuition fees paid by the students after they are admitted to an institution that has an agreement with the intermediary.

Ms Geng, who is studying abroad and working as an intermediary consultant in Wuhan, China, told reporters that the commission rate of some private universities and English preparatory courses and language courses in Singapore is surprisingly high, and many of them will give 20% or more of the tuition fees. For students, if they don't understand this, they may be overcharged, and more importantly, they may go to a school that doesn't match their own strength. Studying in www.LiuxuE86.coM.

Ms. Geng also stressed that the clerical ability of study abroad agents is also uneven. Some institutions only require copywriters to graduate from English major and pass CET-4 or CET-8. The lack of clerical experience will eventually affect students' interest. Many schools decide whether to accept or reject documents according to their impressions of the documents submitted by students, because it is almost the only communication medium between schools and students after all.

The key to studying in www.LiuxuE86.coM comes: How can the study agent get the "certification" from the supervisor? Four basic requirements: having a qualification certificate issued by the Ministry of Education of China; The actual application cases of more than 65,438+0,000 people in two years shall be submitted to the supervisor for review and spot check; Consultants who accept the students signed by the supervision network must have 3 years or more experience in studying abroad; Moreover, every step of the study abroad procedure must be supervised by the supervisor. Studying in www.LiuxuE86.coM.

According to Hu Ben, "the threshold for overseas supervision practitioners is relatively high, requiring more than 5 years of industry experience. This is of positive significance for screening intermediaries, reviewing plans and supervising the implementation of applications. Our ultimate goal is to control risks and benefit students. "

The online supervision of studying abroad in www.LiuxuE86.coM introduced in detail the two stages of the "supervision of studying abroad" service: initial information consultation and intermediary screening, both of which are free of charge. After the students sign the contract with the intermediary, they entrust the overseas study supervision network to supervise the intermediary, which will generate a supervision service fee of 65,438 yuan+0,500 yuan. If the intermediary finally fails to apply for an institution for the student, the service fee will be refunded to the student. Studying in www.LiuxuE86.coM.

Natural opposition or complementarity? Studying in www.LiuxuE86.coM.

As a "third party", "study abroad supervision" will inevitably have an impact on the study abroad market, and may also cause doubts. In essence, this "study abroad supervision network" is one of the 10,000 commercial organizations in Qian Qian. Then, what is the relationship between "study abroad supervision" and study abroad intermediaries? Does the intermediary "welcome" such a supervisor?

Ms Geng, who studied abroad and worked as a study agent in Wuhan, expressed her doubts to reporters. "If supervision is a real' third party', it will be helpful to students and beneficial to the development of the intermediary market in the long run. However, at present, there are only more than 30 intermediaries supervised by the supervision network. Obviously, most intermediaries still hold a wait-and-see attitude towards supervision. There is also the guarantee of agency fees, and it is hard not to remind people of the possible interest relationship. If the supervision network becomes an intermediary marketing, it is an intermediary of the intermediary, and the water will be even more muddy. " Studying in www.LiuxuE86.coM.

A consultant of SI-UK, a British study agent who did not want to be named, also expressed a similar view to reporters: "This institution can really help those students who want to study undergraduate or preparatory courses to screen intermediaries, save time and avoid being deceived. But there are too few intermediaries to cooperate with. Intermediaries that are likely to have close interests with the regulatory network will be recommended much more. "

UK-Chinese Times's reporters studying in www.LiuxuE86.coM made unannounced visits to the overseas study supervision network and its two domestic intermediaries. The staff of an intermediary told the reporter that the reason why the intermediary is a little "afraid" of supervision is mainly because there is a blacklist on the supervision network, and the network regularly evaluates the intermediary. The intermediary accepts supervision and does have the consideration of expanding customers. SI-UK Consulting Company also indicated that it would consider joining the supervision network system if there was an opportunity. Even if there are some costs, they can expand their business, otherwise reputable institutions will suffer. The reporter also contacted some other British study agents, and they all said that it was "not convenient to express their views". Studying in www.LiuxuE86.coM.

It can be seen that at present, some agents studying abroad have contradictory attitudes towards supervision. Hold a wait-and-see attitude, be wary, or hopefully open the market through such a convincing and trusted identity as "supervisor". Studying in www.LiuxuE86.coM.

Mr. Hao Fei, CEO of UVIC, a British study abroad agency, expressed his views on "study abroad supervision" in this way: "I think the existence of such an institution is of little significance. Why? The special business environment in China leads to the fact that the regulator of an industry is often a functional department of the government. Even so, its fairness is often questioned. At present, the existence of a commercial regulatory agency in China has not yet formed a soil, and it is difficult to confirm its true impartiality for commercial reasons. The mastery of information about studying abroad is not as "one-sided" as it was a decade ago. In fact, students and parents are no longer completely dependent on the information of institutions studying abroad, and the network and official information are readily available. Many students and parents have the ability to make their own judgments on universities and study abroad programs, and most study abroad institutions provide guidance for students' career planning and serve customers in the later period of study abroad, and basically do not rely on a regulatory agency to judge the quality of study abroad agents. In China, except for special industries such as banking, insurance, and military industry, which need regulatory authorization to operate, regulators of business models in general industries mainly rely on market supervision. Taking Britain as a reference, there are regulatory agencies in industries such as studying abroad, such as OISC, UCAS and ILPA. But they are basically government agencies or non-commercial NGOs. Therefore, I think that the sustainable development of domestic commercial supervision institutions such as' study abroad supervision' is not strong. "

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