The most feared complaint phone number of the Water Conservancy Bureau.

The complaint telephone number most feared by the Water Resources Bureau is 123 14.

In order to further promote the strong supervision of the water conservancy industry and strengthen the supervision and handling of water-related problems, the Ministry of Water Resources opened the "123 14 supervision and reporting service platform". The public can supervise and report water-related issues such as highlighting rivers and lakes, drinking water in rural areas, construction and operation management of water conservancy projects, water resources management and soil and water conservation, reservoir resettlement, flood and drought disaster prevention and administrative examination and approval of the Ministry of Water Resources through the hotline 123 14, the website of the Ministry of Water Resources and the official account of China WeChat.

Platform 123 14 receives the supervision report on water-related issues within the scope of the Ministry of Water Resources, mainly including:

Outburst of rivers and lakes, rural drinking water, construction and operation management of water conservancy projects, water resources management and soil and water conservation, soil and water conservation, reservoir resettlement, flood and drought disaster prevention, administrative examination and approval of the Ministry of Water Resources, etc. In accordance with the principle of "unified acceptance, separate handling according to responsibilities, graded responsibility, classified disposal, and time-limited settlement", it will be accepted by the supervision and reporting center in a unified way, with telephone number 123 14, organized by relevant business departments, and specifically undertaken by directly affiliated units or local water conservancy departments.

All departments of ministries and agencies, directly affiliated units and local water conservancy departments at all levels shall, in accordance with the Interim Measures for Reporting and Supervision of the Ministry of Water Resources 123 14, promptly establish and improve the handling mechanism, strengthen the supervision of problem clues, feed back the handling results on time, ensure the coordinated and efficient work, form online and offline linkage, and form an overall resultant force.

The Ministry of Water Resources will take the handling of the problem clues of platform 123 14 as an important part of relevant supervision, inspection and assessment, review the situation as appropriate, regularly report the handling situation, and publicly expose typical cases. At the same time, through the supervision of the report database, we will reduce repeated assignments from the source and avoid increasing unnecessary burdens at the grassroots level.