Introduction to hotel service majors in secondary vocational schools?

① Introduction to hotel room service

The main content of "Hotel Room Service" is the various service tasks of the room department, focusing on the services that guests can enjoy during their stay. , summarized the two main service items of guest service and cleaning service, and briefly introduced other services provided by the housekeeping department. In the process of writing this book, we adhere to the integration of theory and practice, and have several distinctive features: First, the course content is optimized, focusing on the content of guest room "service" to cultivate front-line waiters with the knowledge they need to learn and use immediately. and skills; secondly, focus on cultivating the service awareness of target readers, and be close to the psychology of target readers, which can more effectively guide readers' employment outlook; thirdly, update and add information; finally, close to the arrangement of teaching and teaching hours match. This book is mainly used as a professional teaching material for tourism secondary vocational schools, and can also be used as a job training book and self-study book for hotel waiters.

② Introduction to Hotel Management Major

Most universities majoring in hotel management provide purely theoretical teaching. This form can no longer meet the needs of hotel companies for technical talents, so What is lacking now is technical hotel professional managers, so you must find the right school to study. The school currently offers a hotel management major to cultivate professional managers. The purpose is better employment and school-enterprise cooperation.

Studying hotel management, whether you want to find a job in the future or want to develop better in your career, you must choose the right school to have good platform employment opportunities. The school offers hotel management major to provide targeted training for famous hotel companies.

③ Studying in a secondary vocational school, majoring in hotel service management, will it be useful?

Of course it is useful, because the hotel industry in our country is developing very rapidly, but domestic senior management talents are very scarce. Have you not seen that many high-star hotels hire foreign managers? A lot of money was made by foreigners, and their salaries were very high. Can't we manage the hotel well? No! We also have many excellent hotel management talents, but the development of such talents cannot keep up with the development progress of hotels, so there is a talent gap. If you major in hotel management, this is a good choice, because there is nothing profound about hotel management. It is not about making airplanes and cannons. As long as you have a solid foundation and are willing to work hard, you can do it well. One last reminder, if you want to grow quickly, I hope you learn English well, so that you can enter some well-known foreign hotel management companies to study. This will help you quickly improve your management capabilities and standards, and pave the way for your future development. 1

④ My friends, how is the hotel management major in secondary vocational schools?

The hotel management major is one of the top ten popular industries in the world. Senior hotel management talents have always been in short supply around the world. People from China probably have the impression that most of the domestic hotel employees we know are high-income earners. Hotel managers rank sixth among China's top ten professions with an annual salary of one million.

The hotel industry in North America is quite developed, which is closely related to the local economy. When the economy develops well, companies have a lot of opportunities to expand their business, including business trips and training opportunities. Private vacations also require hotel accommodation. The competition between hotels is fierce, so there is a greater need for high-quality managers.

However, very few new immigrants in Canada are engaged in hotel management jobs, mainly because they lack understanding of this industry. In fact, the employment rate in this industry is very high. Although the salary is lower than that in the IT industry, it is still relatively ideal.

The hotel management industry is an industry that deals with people and does not require much special professional and technical knowledge. As long as you are a very OPEN POSOTIVE person and like working with people, then this industry is suitable for you.

In particular, there is no age limit in the hotel management industry. The older you are, the more experience you have in dealing with people and the stronger your ability to handle things. For well-educated new Chinese immigrants, the hotel management industry is a good opportunity to do management work in a simple and easy way.

The scope of hotel management is very wide, including star hotel management, international tourism business management, high-end restaurant management, as well as casino management, golf course management, club and nightclub management, etc. which have been very fashionable in recent years. Based on my experience working in North America, it is easier for new immigrants to find jobs as junior managers in housekeeping. There are many foreign workers in the housekeeping department, and there are certain requirements for the management level of the managers, but the language requirements are not too high; in particular, the management work of this department is relatively trivial and requires carefulness and thoughtfulness, which is more suitable for Chinese people. It is not difficult to find a position as a SUPERVISOR in the beginning. With 1-2 years of experience, it is easy to find opportunities to be a MANAGER.

Hotel management courses are also simple and easy to learn. No matter what major you originally studied, as long as you have enough confidence in solving interpersonal relationships, you will have won half the battle.

Professional prospects: Hotel management is one of the top ten popular industries in the world. Senior hotel management talents have always been in short supply around the world. In recent years, in the international talent market, hotel management talents have been in short supply. situation. As the 2008 Beijing Olympics, the 2010 Shanghai World Expo and more and more international large-scale events will be held in China, China's demand for tourism and hotel management professionals is also increasing, so you don't have to worry about employment. It is expected that by 2010, senior hotel management talents will become a hot and high-paying class in the workplace. Domestic hotel employees are mostly high-income earners. Hotel managers rank sixth among China's top ten professions with an annual salary of one million. Hotels and tourism will become the pillars of Shanghai's service industry. Currently, 17 international hotel management groups around the world have invested or managed high-star hotels in Shanghai. The hotel industry is constantly expanding, and the demand for talents is also increasing. Every year Thousands of international hotel management talents are needed. There will be 800 hotels in Beijing within three years, and high-end hotel management talents are in hot demand.

1. Training Objectives

This major cultivates secondary vocational students who support the Party’s basic line, are adaptable to the front line of production, construction, management, and service, and are comprehensively developed morally, intellectually, physically, and aesthetically. Technical application professionals. Students are required to master the basic theories of economic management, basic knowledge of hotels, catering and tourism, and have basic hotel management and service capabilities. After graduation, students mainly go to various hotels, hotels, and guesthouses to engage in hotel management, catering, and room service.

2. Professional training requirements

This major focuses on cultivating students’ comprehensive quality, mainly learning basic knowledge of economic management and basic hotel theory. This major highlights skills training. During the study period, students will receive various skills training in hotels, hotel catering, and guest room internship training.

After graduation, students can work in the following positions:

* Doormen, front office receptionists and room service personnel in various hotels, restaurants and guesthouses;

< p> * Various travel companies, tourism management department staff;

* Various hotels, restaurants, hotel floor management, lobby management, consultation, exhibitions, etc.;

* Various The business departments of hotels, restaurants and guesthouses are engaged in business negotiation and external liaison services;

5. The business departments of hotels, restaurants and guesthouses are engaged in market research, intelligence and information services.

3. Graduates should acquire the following knowledge and abilities

1. Have integrity, perseverance, dedicated and responsible professional ethics and teamwork spirit;

2. Have good basic professional knowledge, self-learning ability, and enterprising and innovative consciousness;

3. Master modern service concepts and understand the development trends of the modern service industry;

4 , Be familiar with the business knowledge of the hotel front office, guest rooms, catering, recreation and other departments;

5. Be familiar with the guidelines, policies and regulations for the development of my country's hotel industry;

6. Have experience in hotels Management and basic service capabilities in the front office, guest rooms, catering, recreation, exhibitions, etc.;

7. Have strong computer operation, written expression, interpersonal communication skills and certain professional foreign languages

Expression skills.

4. Main subjects

Introduction to hotel management

5. Main courses

Introduction to modern hotel management, hotel psychology, and tourism , front room service and management, catering service and management, dishes and drinks, hotel English, modern hotel marketing, hotel financial management, conference service and management, recreation service and management

6. Main practical teaching Session

* Social etiquette training

* Hotel English and tourism English oral training

* Exhibition simulation practice

7. Main majors Experiment

1. Catering service practice

2. Hotel marketing practice

3. Front office and room service and management practice

4 , hotel internship

⑤ What are the main things to learn in hotel management in vocational high school

The main things to study in hotel management: "Modern Hotel Management", "Catering Service and Management", eight major cuisines, food carving, Confectionary arts and dough sculptures, Western pastry and Western food, hotel financial management, hotel practical English, etc. Graduates can work in star hotels, tourism administration departments, industry associations, travel agencies, tourism transportation companies, scenic spots, exhibitions and other units. Management, etc.

⑥ Are there any teaching plans for the hotel service and management major in secondary vocational schools?

The school should not have such teaching plan books, but the bookstore has such reference books. You can go and have a look.

⑦ What kind of jobs can you get if you major in hotel management in a technical secondary school?

Hotel management is the most popular and promising major. After all, it is the largest industry in the world. If you have internship or work experience, finding a job will not be a problem.

Generally speaking, if you really want to achieve results in your career by studying hotel management, you need to be patient. The most suitable stage is between 30 and 38 years old. The previous time was spent in study and internship. Experience is the key to success in this industry.

⑧ Which secondary vocational school in Shenyang has the best hotel service and management major?

Shenyang Tourism School is a national key secondary vocational school affiliated to the Shenyang Municipal Education Bureau. The school has been rated It is a national-level language standardization model school, a provincial-level model secondary vocational school in Liaoning Province, and a green school in Liaoning Province. The school has established --- tourism service and management, hotel service and management, tourism foreign language, Chinese cooking, Western cooking, and early childhood education. , aviation services, urban rail transit operation management, exhibition services and management, leisure sports services and management and other backbone demonstration majors in secondary vocational schools. The school is a designated unit for tour guide training in Liaoning Province and a designated unit for tour guide training in Shenyang City. Graduates have always been in short supply. Students enjoy national scholarships, that is, all first- and second-year students with rural household registration and students with non-agricultural household registration in counties and towns, as well as students from urban families with financial difficulties, the subsidy standard is 1,500 yuan per student per year. At the same time, students in Tieling, Fuxin, and Chaoyang cities also enjoy Liaoning Province’s policy of supporting northwest Liaoning, with a subsidy standard of 5,000 yuan per student per year. Students can enjoy basic medical insurance benefits of up to 100,000 yuan.

⑨ What major should I study to be a hotel waiter?

Catering service major, because you are a waiter, not a chef. In the catering service profession, in a nutshell, there are only five most important points: 1. Always smile at customers and be civilized and courteous in your speech and behavior; 2. Try to satisfy any requests made by customers and provide considerate service; 3. Don’t argue with customers If a quarrel occurs, you will be severely punished, and there will be certain losses and troubles in the store. Even if the customer is unreasonable, you will tolerate it because you are a waiter; 4. Be extremely responsible for the environment in which you work. Only by being familiar can you stay the same and adapt to changes; 5. Pay attention to personal clothing, which needs to be neat and tidy to make people feel comfortable. In short, if you want to be a good hotel waiter, you need to build a good relationship with the old employees in the hotel. Ask if you don’t understand something, correct what is wrong, think about what you don’t understand, and learn what you don’t know. You have to learn to tolerate hardship, because the hotel owner hopes that every employee can do this.