12367 service platform is online. What services does this platform mainly provide?

12367 service platform is online. What services does this platform mainly provide? Let's have a look!

12367 service platform system will face callers, provide unified language and business voice navigation options, and intelligently handle incoming calls according to the actual needs and geographical location of callers.

Call 12367 in China.

The system will provide callers with Chinese and English language choices. If you choose to talk in Chinese, the system will provide the caller with? Customs clearance, transit? 、? Entry and exit certificate? 、? Suggestion? Three business options.

Choice? Customs clearance at ports and border crossings?

Will be handled by the caller's telephone agent at the nearest border inspection agency;

Choice? Entry and exit documents?

The telephone agent of the exit and entry administration department of the public security where the caller is located will answer and handle it;

Choice? Suggestion?

The waiter of the Immigration Service Center of the National Immigration Bureau answered and handled it, and the waiter of the Immigration Service Center of the National Immigration Bureau answered and handled it in English. The system will be handled by the telephone agent of the Exit-Entry Service Center of the National Immigration Bureau. It provides three language options: Mandarin, Cantonese and English, which is convenient for overseas citizens, Hong Kong, Macao and Taiwan people and foreigners to make calls.

According to the requirements of the relevant government document "Guiding Opinions on Further Optimizing Local Government Service Hotline", the 12367 service platform was merged into the local hotline 12345 in the form of sub-center, and the number and telephone seat were reserved. Local public security exit-entry administration departments should do a good job in platform docking, establish working mechanism and knowledge base with local hotline 12345 as soon as possible. Through the three-way transmission and distribution of work instructions, we can seamlessly undertake and quickly handle the difficult needs of the hotline 12345, scientifically match manpower and material resources, conscientiously implement various service requirements, provide better, more convenient and more refined government services for exit and entry management, and further enhance people's popularity.

What do you think of the new services provided by the above 12367? Welcome to leave a message in the comment area!