Please answer the question of human resource outsourcing! Urgent (good answer, plus reward order)

Investigation on human resource outsourcing

Part I: Basic information of the company.

1. Your company type:

□ Government/agency

□ State-owned enterprises

□ Wholly foreign-owned/cooperative/joint venture/foreign enterprise office

Private/private enterprises

2. Industry of your company:

□ Production/processing

□ Trade/Retail/Consumer Goods

□ Finance/Services/Consulting

□ Others:

3. Size of your company: Please select.

□ Less than 60 people

□6 1-200 people

□ 20 1- 1000 people

□ Over 1000 people

4. The human resource outsourcing services that your company has adopted or used include: (multiple choices are allowed)

□ Personnel agency service

□ Personnel/Labor Dispatching Service

□ Welfare outsourcing service

□ Certificate outsourcing service

Recruitment of outsourcing services

5. The number of years your company has used human resource outsourcing services.

□ less than 1 year

□ 1-2 years

□2-3 years

□ More than 3 years

Part II: Motivation of choosing human resource outsourcing service.

6. What do you think is the core driving force for companies to choose HR outsourcing services? (Multiple selections are allowed)

□ Cost saving

□ Solve the problem of legality of employment.

□ Specialization to enhance the competitiveness of enterprises

□ Achieve the goal of organizational change.

7. What do you think is the core driving force for HR departments to choose HR outsourcing services? (Multiple selections are allowed)

□ Simplify work/save time

Using social resources to improve the professional level of management.

□ Strengthen the control of functional departments/subordinate companies

□ Meet financial needs

8. What kind of outsourcing of human resources functions do you think can achieve the above objectives?

□ Recruitment/Training

□ Social Security/Wage Payment

□ Employee labor relations

□ Personnel file management/certificate handling

□ Management consulting

9. What do you think are the main risks of human resource outsourcing? Please select.

□ Increase the direct cost of the enterprise

□ Outsourced personnel are out of control

□ Employees lose their sense of belonging, resulting in a decline in performance.

Quality of service provided by outsourcers

□ Responsibility division/risk control of outsourcing

10. What do you think is the biggest difficulty in human resource outsourcing?

□ convince the management and functional departments of the company.

□ Select outsourcing service providers.

□ Contract negotiation

□ Manage outsourcing service providers

1 1. The main criteria for selecting human resource outsourcing service providers are:

□ Company reputation/existing customer base

□ cost performance

□ Clear business process/clear quality assurance

□ Professional level of the company and personnel

□ Government background/social resources of the company

Part III: Service satisfaction.

12. The current situation of your company's use of human resources outsourcing services

□ Full use in the company

□ Used for specific departments/personnel of the company.

At present, it is being piloted on a small scale to prepare for full adoption.

I used it before, but now I manage it myself.

13. How do you think the actual service after HR outsourcing compares with the company's expectations?

□ completely satisfied

□ basically satisfied

□ There is a certain gap.

□ There is a big gap.

14. How do you think the actual service after HR outsourcing compares with the expectation of HR department?

□ completely satisfied

□ basically satisfied

□ There is a certain gap.

□ There is a big gap.

15. What do you think of employee satisfaction after human resource outsourcing?

□ Great promotion.

□ Some improvements have been made.

□ basically unchanged.

□ declined.

16. In what aspects has your current service provider made a clear quality commitment to you: (multiple choices are allowed)

□ Timeliness of service

□ Accuracy of service

□ Business support for daily work

□ Ability to deal with emergencies

17. What factors do you like best when evaluating the service quality of service providers?

□ Timeliness of service

□ Accuracy of service

□ Business support for daily work

□ Ability to deal with emergencies

18. Your evaluation of the timeliness of current human resource outsourcing service providers is:

□ Very satisfied

□ Satisfied.

□ Not very satisfied

□ Very dissatisfied

19. Your evaluation of the accuracy of current human resource outsourcing service providers is:

□ Very satisfied

□ Satisfied.

□ Not very satisfied

□ Very dissatisfied

20. Your evaluation of your current human resource outsourcing service provider's business support ability in daily work is:

□ Very satisfied

□ Satisfied.

□ Not very satisfied

□ Very dissatisfied

2 1. Your evaluation of your current human resource outsourcing service provider's emergency handling ability in daily work is as follows:

□ Very satisfied

□ Satisfied.

□ Not very satisfied

□ Very dissatisfied

22. If you are not satisfied with one or more of the above, your intuitive response is

□ Optimize and improve the cooperation process with service providers.

□ Replace relevant service personnel.

□ Change service provider.

□ Stop using outsourced services.

23. If you are not satisfied with one or more of the above items, what do you think are the potential reasons?

□ The service provider is not professional enough.

□ Service awareness of service providers needs to be strengthened.

□ Service fee level affects service quality.

□ Inadequate communication with service providers

24. Do you think it is necessary to fully understand the service quality of service providers to complete the running-in with service providers?

□3 months or less.

□3-6 months

□6- 12 months

□ 12 months or more

25. What do you think of the relationship between the quality and cost of human resources outsourcing services in the current market?

□ Absolutely relevant, the price with good service quality is definitely high, and the quality with low price is poor.

-there is a certain relationship, but it is not obvious.

-basically irrelevant, the key depends on the skills of choice and negotiation.

□ No, the service quality is only related to specific operators.

26. What do you think is the best way to improve service quality?

□ Obtain a clear service commitment from the service provider.

□ Determine specific and clear service processes.

-Maintain good relations with specific service personnel.

Introduce competition and choose multiple service providers.

Part IV: The development of human resource outsourcing industry.

27. How do you view the current competitive situation of human resource outsourcing industry?

□ Very intense

□ more intense

□ No feeling

□ The competition mechanism needs to be further introduced.

28. What do you think is most needed for the development of human resource outsourcing industry at present?

□ Policy and regulation support

-Industry self-discipline and establishment of service standards.

□ Design new products to meet the individual needs of customers.

□ Service providers improve the degree of specialization.

29. What kind of enterprises do you think will become the core strength of human resource outsourcing in China in the next five years?

□ Traditional state-owned enterprises

□ Foreign-funded enterprises

□ Local enterprises with international background

□ Local private enterprises

30. According to your prediction, the reasonable scale of China human resource outsourcing market in the next five years is:

□ 1 10,000 people

□ 5 million people

Twenty million people

□ 50 million or more

Your other suggestions for human resource outsourcing:

Part V: Personal information of participants.

Name of your company:

In the city:

Last name:

Responsibilities:

Office phone number:

Mobile phone number:

E-mail address: