Life is a long road of cultivation.

The most effective way to grow up is to transform what you have learned into abilities that you can use as soon as possible after learning. Behind the success of others you see, there is an unknown and silent contribution. Work is always connected with life. There may be only one partner and one child in a person's life. Your partner can't always tolerate you like your parents, and there will be times when you can't stand being angry with you. For our children, you may not have learned how to be a parent and it has become an environment that children can't choose. On the contrary, you will meet many colleagues at work and spend a lot of time with them every day. It is better to learn how to do things and be a person at work and then feed back the experience you have learned into your life. Don't let our closest partners and children become victims of our life growth. Let's live every moment seriously.

-To everyone who wants to grow up

The content shared in this issue is how to be a good team leader

Maybe

Some people will say that they are not a team leader! If you are not a team leader, then if you study according to this learning content, you will know what kind of standards the backbone core should be in an industry and a unit, and if you have an object to imitate in your heart and a hopeful standard in your heart, you will have the opportunity to become the kind of person you expect in your heart.

some people will say that I am not a team leader, but a team manager at a higher level! Then let me ask you a few questions. Do you have a team leader or a backbone core to drive? What are the ideal standards that your team leader and backbone core should become? Are you clear?

Chapter I Post Cognition of Team Leaders

The key points of this chapter are: understanding the job content and responsibilities of team leaders in enterprises, and understanding the professional knowledge, ability and quality requirements that team leaders should have

Keyword: job responsibilities, professional knowledge and ability, quality requirements

Section I Job description of team leaders

Many outsiders think that the job of team leaders is to do work and manage people, and there is no skill at all. It is true that hard work is an important condition, but the work that the team leader has to do is not so simple, especially in large enterprises.

Let's look at two recruitment notices about team leaders.

Example 1××

Company Team Leader Recruitment Description

1. Job Responsibilities (1) Accept the work instructions of the cleaning workshop director and arrange the production of the team. (2) Check the production completion of the team, be responsible for the production data statistics and production scheduling of the team, and the product handover of the team with the upper and lower processes. (3) Be responsible for the process control and quality control of the production process of this team, so that the products can meet the quality requirements. (4) Be responsible for the safety and site comprehensive management of the team, so as to meet the management standards. (5) Assist the workshop director and the director of equipment and safety management to ensure that the equipment in this process is in good condition to meet the production and quality requirements, assist in the preparation of equipment overhaul and maintenance plans, and assist in organizing their implementation.

2. Requirements (1) Graduation from high school or technical school. (2) Have more than one year of team management experience in manufacturing industry. (3) Master the technical parameters and operation points of this process, be familiar with the operation method of this process, and be familiar with the equipment performance of this process. (4) Knowledge of lost wax precision casting is preferred. (5) It is preferred to be able to read technical English originals.

Example 2××

Recruitment notice for workshop team leader of the company

1. Job content (1) Responsible for the implementation of production plan. (2) Be responsible for the management, training and assessment of the team staff. (3) Be responsible for the site and safety management within the scope of this team. (4) Be responsible for the quality improvement and labor efficiency improvement within the work scope of this team.

2. Job requirements (1) Male, aged 18-35, with technical secondary school education or above. (2) Working experience as a team leader is preferred.

from the above two recruitment notices, it can be seen that the team leader is not as simple as he imagined. In daily work, what are the responsibilities and work contents of the team leader?

It is summarized as follows:

1. On-site confirmation

The first thing the team leader does after arriving at the enterprise every day is to go to the production site. The team leader should arrive at the site ahead of time, grasp the situation of the last shift from the perspectives of quality, output, delivery date, personnel, equipment, materials, methods and environment, so as to know the work arrangement well before going to work, and contact in advance and deal with unexpected things in time. In order to better grasp the situation of the site and the previous class, the team leader should arrive at the site at least 15 minutes before the specified working time.

2. handover of work

1. pre-handover of work

the purpose of arriving at the site early is to grasp the situation and make pre-handover of work. For example, if it is found that a piece of equipment in the last class is broken, and the operating staff is assisting the maintenance staff to carry out emergency repair, it seems that it cannot be repaired immediately, the team leader will urgently call the operating staff of this class to the scene, intervene in advance, grasp the situation and take over as soon as possible. In this way, this class can smoothly push forward the work after the last shift, and avoid the loss of time and schedule caused by untimely handover. Only by arriving at the site early and pre-handing over the work, the team leader can properly adjust the work arrangement of the day according to the actual situation and improve the pertinence and effectiveness of the pre-shift meeting. Remind you that generally speaking, skilled team leaders should arrive at the production site at least 15 minutes early, and new team leaders should arrive at the production site at least half an hour early.

2. Formal work handover

Work handover, also known as "shift handover", generally occurs between teams in the same workplace, carrying out the same production plan and using the same equipment for alternate operations, and is carried out by the attendance team leaders and their superiors. According to the actual needs, sometimes the backbone of the team or related workers also need to participate.

3. Handover management is state management

Handover of front and rear services is the basic task of the team leader, with the purpose of ensuring the smooth progress of the work and avoiding obstacles caused by poor information. For the shift leader, the completion of the work handover can be considered the end of the day's work. Handover in place is the basic requirement of succession. Only when this state is reached can the team leader's work on the day be completed, so state management rather than time management should be done for succession. The shift leader must be aware of the work arrangement on duty after the handover, especially the response to product requirements, 4M1E[ that is, Man, Machine, Material, Meth-od-od, Environment)] change points, and production change arrangements.

Third, the pre-shift meeting

An efficient pre-shift meeting is an important guarantee for the efficient work of the team. When going to work, first hold a pre-shift meeting to confirm the attendance of personnel, summarize the work of the first day, arrange the work and personnel deployment of the day, and conduct work guidance and personnel education.

iv. production confirmation

the team leader must confirm the implementation of production arrangement on site. After arranging the shift work by using the pre-shift meeting, the employees take their positions and start working. Related knowledge production confirmation content The confirmation of the production site includes the following contents: 1. Whether the production model is correct. 2. Whether the operators are in place. 3. Whether the relevant personnel are clear about the production quantity on duty. 4. Whether the materials on site are correctly stacked. 5. Whether the equipment is normal. 6. Whether the process conditions and operation standards are observed. 7. Whether the quality has been inspected for the first time. 8. Whether the actual production change time and production change are arranged.

v. quality inspection

quality inspection is one of the important contents of the team leader's daily work, and its essence is to check the implementation of standardized operations. In the process of quality inspection, it is especially necessary to strengthen the confirmation of quality records and grasp the working status of front-line employees through quality records.

VI. Grasping the Change Point

Everything is changing in some way every day. Change point management is an important content in field management, and its purpose is to find problems predictably and take active improvement actions before accidents, failures and losses appear. Grasping the site change points is generally carried out from four aspects: 4MlE and progress (see the table below for details).

There are many kinds of abnormal situations, some are abnormal behaviors (such as violation of rules and regulations) and some are abnormal states (such as deviations, accidents and hidden dangers). You should be good at distinguishing different situations and degrees and taking appropriate actions after discovering abnormalities. According to the severity of the abnormality and the possible loss, if it should be corrected in time, it should be corrected immediately until the abnormality is eliminated; If the shutdown is adjusted, it should be stopped immediately to solve it; If planned corrections are needed, specific time plans and related arrangements should be made clear and followed up. According to the division of functions involved in the abnormal content, the problems that the team can solve independently should be acted immediately and go all out; Problems that need to be solved across departments should win the support of relevant departments with good methods, act quickly and solve them together; For the problems that must be entrusted to other functional departments, we should fully explain the importance and urgency, strive for each other's understanding and support, and solve the problems as soon as possible. Our team should do a good job in tracking and assisting. Resources operate in different ways in different situations. For example, it is not enough to greet each other for problems that must be entrusted to other functional departments, and written contact may be needed; Sometimes it's not enough to just contact yourself. You may have to ask your superiors to say hello to each other's superiors, so as to promote the solution of the problem.

VIII. Communication, liaison and coordination

During the day's work, the team leader should make full use of the opportunities brought by the business, communicate across departments and levels, report upwards and horizontally, attend meetings, coordinate relations, report information and discuss work, and aim at solving problems. In communication, we should not only do pragmatic communication, but also do "retreat" communication to enhance the understanding and understanding between departments and colleagues.

IX. Filling in statements

According to the actual situation of the day, the team leader needs to fill in relevant statements as required to record the results and related information of production, quality, employee attendance, efficiency and other work of the team. Daily report is an important statistical channel for data analysis, an important basis for team target management, and also the basic data for traceability management, business analysis and project improvement in the future. It should be emphasized that the statements should be filled accurately and timely, digitized and concrete as far as possible, and avoid big and empty formalism. The team work report may not be filled in by the team leader, but it can be made full use of the division of labor between the team leader, the material picker and other assistants and the backbone, but the team leader should fully grasp and confirm it to ensure that it is correct.

X. Work Summary and Handover

While filling in the report, the team leader should summarize the work of the day by integrating the process information and report data, including: comparing with the plan and target: whether the task has been completed and whether the target has been achieved; Compared with the normal state: whether there is any change or abnormality; What problems occurred in the day's work, solutions and results; Whether there are any problems or matters left over from the work that day; What matters need to be reminded to the next shift when handing over the shift; Evaluate the employee's performance on that day and make clear the education work to be done at the pre-shift meeting the next day. Do a good job summary of the day, but also do a good job of handover record and handover according to the above requirements, successfully complete the handover, and leave no tail, so as to get off work with peace of mind.

Thinking questions:

1. Summarize what is valuable to you and try to write your thoughts. Writing your thoughts is a way to output.

2. Recall how you did it, choose a place to improve according to your own experience, and write it down. It is best to have a starting time, a direction for improvement, an expected goal, and a standard for measuring achievement.