Duties of Documentary Clerk

Responsibilities of Documentary Clerk 1 (1) Looking for customers: Looking for new customers through various channels and tracking old customers.

(2) Set targets: major customers and customers to be developed. Our work focuses on key points and allocated working hours.

(3) Information dissemination: the dissemination of enterprise product information.

(4) Selling products: for the purpose of obtaining orders, actively contacting customers and displaying products.

(5) Providing services: after-sales service for customers' products and services.

(6) Collecting information: collecting market information and conducting market research.

(7) Product distribution: When the product is in short supply, it should be distributed to major customers first.

Job characteristics of merchandiser:

The work of merchandiser involves almost every link of the enterprise, from sales, production, materials, finance, personnel to general affairs. Features: complex and comprehensive.

1. Great responsibility. The work of merchandisers is based on orders and customers, because orders are the life of enterprises and customers are the gods of enterprises. Losing orders and customers will endanger the survival of enterprises. It is a great responsibility to make orders and do the work of customers.

2. Communication and coordination: The work of the merchandiser involves various departments. The work of merchandisers and customers, planning departments, production departments and many other departments is a kind of communication and coordination. They all communicate with people on the premise of completing the order. Communication and coordination skills are particularly important.

3. Do a good job of customer suggestions: the merchandiser has a lot of customer information and is familiar with their needs. At the same time, I also know the production situation of the factory, and I can make comments on customers' orders to facilitate customers to place orders.

4. The pace of work is changeable and fast: the customers we face come from all corners of the country, and their working methods, schedules and work rhythms are different. Therefore, the work rhythm of the merchandiser should be changeable. In addition, the needs of customers are diverse. Sometimes the customer's order is not large, but it needs to be delivered in time. This requires the efficiency of external documentary to be fast.

5. Work comprehensiveness: The work of the merchandiser involves all departments of the enterprise, which determines the comprehensiveness of its work. External implementation is the responsibility of the sales staff. Internally, it is the coordination of production management. Therefore, the merchandiser must be familiar with the practice of import and export trade and the production and operation process of the factory.

Quality requirements for merchandisers:

The nature and characteristics of merchandiser's work determine the quality requirements of its business:

(1) analytical ability. Analyze the characteristics of customers and the price composition of products to facilitate quotation.

(2) predictive ability. It can predict the demand of customers, the production capacity and material supply of enterprises, and facilitate the arrangement of receiving orders, production and delivery.

(3) expressive ability. Good at communicating with customers in words and language.

(4) professional knowledge. Be familiar with the products you ordered. Understand the characteristics, sources and components of raw materials. Understand the characteristics, style and quality of products. Easy to communicate with customers and production personnel.

(5) the ability to deal with people. Work with people from all departments to make them fulfill customer orders consciously.

(6) the ability to deal with interpersonal relationships. Handle the relationship with customers, superiors, colleagues and other units. Finish what you want to do through them.

(7) Legal knowledge. Understand contract law, negotiable instrument law, economic law and other legal knowledge related to document work. Know the law, abide by the law, understand the law and use it.

(8) negotiation ability. Eloquence and skill.

(9) management and marketing capabilities. A master of external sales. Internal management experts.

(10) Logistics knowledge. Knowledge of transportation, loading and unloading, warehousing, distribution and customs declaration.

Responsibilities of Documentary Clerk 2 1. Assist sales staff to receive customer orders, check and confirm returns.

2. Communicate customer order information to relevant departments.

3. According to the customer's delivery plan, make delivery plan and distribute it to relevant departments.

4. Track the production progress of customer orders, and report to the superior in time if there is any abnormality.

5. Check the delivery with the customer at the end of the month and follow up the invoice amount.

6. Complete other temporary work arranged by the superior supervisor.

Responsibilities of Documentary Clerk 3 Responsibilities:

1. Assist department managers to manage KA systems such as China Resources and store promotion personnel plans;

2. Be responsible for following up product purchase orders and replenishment tracking. , to ensure the reasonable safety inventory of the store;

3. Sensitive to sales data, with certain data analysis and summary ability, serious and responsible, with high accuracy;

4. Assist the department manager in business cooperation negotiation, scheme planning, contract signing, reconciliation, payment settlement, etc.

Requirements:

1, skilled in computer operation, skilled in using EXCEL WORD Word documents, familiar with ERP system operation and sensitive to data;

2. Experience in KA store and FMCG industry is preferred;

3. Clear mind, quick thinking, enthusiasm, good communication skills, active and rigorous work, earnest and practical;

4. Have a strong sense of responsibility

Responsibilities of Documentary Clerk 4 1. Make and update the delivery plan;

2. Coordinate the progress of each project;

3. Docking with customers before delivery;

4. Handling of customer addition;

5. After the project is delivered, handle the invoice application;

6. Handle and track customer complaints and form files;

7. Deal with the bad details in the company every month and analyze the reasons;

8. Distribute customer satisfaction questionnaire to customers every year, count scores, analyze reasons and improve measures.