I recently found that employees are very inefficient. What should I do?

First, the friend who asked the question probably didn't make a table of the salesman's visit, but made a visit table, including time, place, people, things, customer problems and so on. (as shown below), and make an appointment with the customer in advance, be polite and take special care of the customer; Second, equipment, transportation (how can the speed of driving, carpooling, drip taxis and public transportation be the same) and records (such as recording pens); Third, the boss sets an example to improve work efficiency. As a boss, he should set an example for the following employees. If the boss verbally says employees every day, but he does nothing, over time, employees will follow suit and inertia will be contagious; Fourth, rewards and punishments may be unknown. Imagine that if high-efficiency and low-efficiency employees get the same salary, no one will improve efficiency, but the efficiency will be lower and lower. All clear evaluation criteria are also very important. Fifth, fire the substitute directly. If all methods are exhausted, employees will remain the same. As a boss, you have done your duty. Just fire the substitute. You can't change him.

People are lazy, and we can't change this nature by human feelings, only by strict rules and regulations. Mr. Zhang wants to express the company's rules and regulations in words and post them on the company wall. Starting from the recruitment process of the company, he must affirm the importance of the system to new employees and strictly follow the rules and regulations. When making rules, there should be rewards and punishments, with equal emphasis on kindness and prestige. We can't just punish employees who don't meet the requirements, but also reward employees who complete the task better, otherwise it will cause employees' dissatisfaction. When communicating with employees, we should not only strictly demand employees, but also take care of their emotions, and we can have private conversations with some employees who are not performing well. Of course, employees who are very stubborn and irresponsible should be dismissed decisively when necessary. In addition, the daily performance of employees should also be supervised in place. As Mr. Zhang said, it is obviously vague and extensive to judge the efficiency of employees through some customer feedback. Mr. Zhang Can used some management software, and asked employees to fill in the timetable and conduct regular spot checks to improve supervision.

Employees are inefficient. As a boss, we must first find out the reason. If we can find out where the problem lies, then we can prescribe the right medicine and be more targeted. The inefficiency of employees is not necessarily the fault of employees, but also the negligence of managers. As a boss, you need to put down your airs and listen to the voices of employees, which is also good for you. High work efficiency is not necessarily won by time, but by the mentality of employees.