Annual personal work summary of the general manager of the company (5 articles)

1. Annual personal work summary of the general manager of the company

In a blink of an eye, 202 1 year passed. Looking back on the past year, I feel that I have gained a lot, including the progress in dealing with people, the improvement of my concept and the enhancement of my working ability. This year, I met a group of new friends, got all kinds of help, and gained everyone's trust, especially the trust of leaders; This year, my work has also been affirmed by many people, which makes me more confident; What makes me particularly fortunate this year is that I have returned to the big family of _ _ real estate. This year's dribs and drabs, let me feel a lot of gratitude, but also let me accumulate enough work motivation. The following is a summary report of this year's work:

I. Main work contents this year

Most of my working time this year is in the real estate industry. Due to the trust of the leaders, my work content is also very substantial, mainly responsible for daily administration, property inspection, personnel recruitment, employee attendance audit, employee birthday condolences and company material procurement. Although the work pressure is great, it is also the time when I accept new things and make the fastest progress.

I sum up my harvest and experience as follows: first, the standard of work is always "perfection", and only by pursuing perfection can we really improve the standard of work; Second, don't fight unprepared, you can only think before you do it. At the same time, the plan will never change soon. You must prepare several plans and set aside time to deal with emergencies. Third, the system is not hung on the wall, but used for implementation, and the system that cannot be implemented is better than not standing; Fourth, it is a blessing to look at people's hearts for a long time and do things in a down-to-earth manner, but we still have to learn to communicate with people more and reduce the friction between people; Fifth, there is nothing wrong with asking for overstatement; Sixth, the responsibility of work should be clear to people, and sharing responsibility between two people is equal to no responsibility; Seventh, we should pay attention to grasping the key nodes of the work and not "do everything ourselves"; Eight is to learn endlessly, learn more and play less.

Back to _ _ real estate for more than two months, working as general manager. Some time ago, I was mainly responsible for the financial management of _ _ project, the docking of sales companies, and the information collection of various work progress. Financially, the financial funds of _ _ _ yuan were handled, and there were no mistakes in the accounts, and the financial funds were successfully handed over. In the contact with the sales company, I am mainly responsible for the construction of the sales center and other matters arranged by the leaders. Including the construction and decoration of board houses, the production of sand tables, the procurement of office supplies such as tables, chairs and air conditioners. Before the board house was built, I refused the other party's "benefit fee", and after the acceptance of the board house, I also handed over all the "benefit fee" given by the other party to the company's finance. I always feel that I will fight for what I want, and I will never reach out for what I shouldn't take. Before the sand table was made, I also carefully investigated nearly ten modeling companies in Wuhan. In contrast, I changed to a cooperative unit, saving the company nearly ten thousand yuan. In the process of docking with the sales company, I insist on collecting the specific situation of two projects every week, so that the leaders can understand the sales progress of the projects, report the problems to the leaders in time, and actively communicate with the sales company to solve the problems. Although I am still in the process of groping for a lot of work and lack of experience, I have done it in time without exceeding my authority and shirking my responsibilities.

Second, the main problems in the work

I feel that the work has made great progress this year, but a lot of work is based on mistakes, so there are also many problems in the work. First, the overall working ability is poor; Second, the details are not enough; Third, communication and coordination are not in place; Fourth, the work report is not timely enough; Fifth, the orientation of general aid work is still unclear; Sixth, there is still inertia at work.

Third, the work plan for next year

The work plan for next year is mainly about how to be a good general manager.

1, define the work orientation. The job requirements of general assistants are very high. He should have the courage and care of a "big housekeeper", learn to analyze problems from the standpoint of the general manager, coordinate leadership at the upper level and contact the masses at the lower level. I should take care of things that other departments don't care about and shouldn't take care of. In the work, we should know how to properly handle the situation of various departments, discuss without making a decision, and resolutely not interfere in the affairs of other departments casually, so as not to exceed our authority, overstep our authority, be offside or be absent.

2, based on their jobs, master work skills, be a good general manager's staff assistant. My first task now should be to find the "starting point" and "focus" of my job. On the one hand, my work focuses on completing the tasks assigned by the leaders, on the other hand, I learn to do a good job in information, decision-making and supervision services. Usually, we should capture information in time, give accurate feedback, be good at finding and analyzing problems, and provide decision-making reference for leaders to solve problems.

3. Handle company affairs efficiently. When I returned to the company this year, I found that the general manager was more pragmatic and demanded higher work efficiency than before. In next year's work, I will also establish a stronger sense of time and form a resolute work style. If you encounter problems in your work, you will actively ask for instructions and report, and try to do everything arranged by the leaders in the shortest possible time.

4. Coordinate the relationship between departments and colleagues. In my work, I will treat each other honestly, put myself in the other's shoes, respect my superiors, understand my peers, sympathize with my subordinates, not bully others, not shirk my responsibilities, not strive for merit, and not be overbearing. I will also stick to the basic principles, not blindly follow, not "blindly follow", objectively analyze "right and wrong", don't believe in rumors, don't spread rumors, and don't tell people right and wrong behind their backs. I will strengthen my self-cultivation and set an example in all aspects.

5. Strengthen self-study and improve personal ability and quality. Next year, we will focus on strengthening the study of real estate development expertise, be familiar with the development process, understand the rules of doing things, and achieve accurate docking with various departments next year.

2. Annual personal work summary of the general manager of the company

On, I was appointed as the general manager of Zhong Ying Media by the board of directors of Zhong Ying Group Holdings Limited. During the year, with the full support of the Board of Directors of the Group and the subsidiaries of the Company, all the work progressed smoothly. Through the joint efforts of all members of the company, gratifying achievements have been made in enterprise management, bidding, project management, cultural construction and stable development, and the comprehensive strength of the enterprise has been enhanced and its social reputation has been improved. Looking back on the work in the past year and months, there are mainly the following aspects:

I. Organizational construction

Set up a department, define the responsibilities of the department, and fully staffed with personnel: Li Yong, marketing director, Zheng Fei, operation director, and Huang Huijuan, financial director. As there are only four people in our team, we are short of the post of CEO, so the post of CEO is temporarily held by me and Huang Huijuan, the chief financial officer, and the work of CEO is temporarily completed by me and Huang Huijuan, the chief financial officer.

Second, cultural construction.

Pay attention to the construction of corporate culture, and refine the Zhong Ying media culture of "win-win and passionate innovation". It not only emphasizes the relationship with groups, but also highlights the characteristics of corporate media. Adhering to the business philosophy of "Honesty is based on society, service creates the future", adhering to the corporate mission of "excellent service and happy life", insisting on customer-centered and advocating "enthusiasm, intimacy, peace of mind, peace of mind and happiness", Five-heart service has achieved good results through continuous marketing innovation and positive enterprising, and has been recognized and encouraged by all walks of life.

Third, team building.

Build a big team of Zhong Ying media by organizing a series of activities: organize Zhong Ying media executives to attend Moore development training in Nan 'an to cultivate the unity and cooperation ability of Zhong Ying media team; Organize senior executives to participate in professional quality and business etiquette training to improve their professional accomplishment; Organize senior executives to participate in the course of "Corporate Culture: Let Enterprises Live", so that senior executives can more clearly identify with corporate culture. At the same time, in the process of carrying out various activities, I noticed that different opportunities were created for different colleagues to express themselves and exercise themselves.

Fourth, performance building.

In just half a month, due to the cooperation of the team, the performance has achieved remarkable results. First of all, Zhong Ying Media signed cooperation agreements with Zhong Ying Daoding Co., Ltd., China Film Auto Club Co., Ltd. and Yuan Hang Auto Sales & Service Co., Ltd. to take over the exclusive agency right of advertising and other publicity of the wholly-owned subsidiary of Zhong Ying Holding Group. Secondly, Zhong Ying Media and Xiamen Zhong Ying Automobile Sales Co., Ltd. signed the 9th anniversary cooperation agreement of Zhong Ying Automobile to undertake the business within the group; Finally, the media signed a cooperation agreement with Shanghai International Hotel to realize the first cooperation with the entity company; At the same time, as of press time, Zhong Ying Media is negotiating with many companies such as Xiamen Baixiang Hotel Hengpin Tea House.

The success of Zhong Ying Media cannot be separated from the support of group directors and the cooperation of company members. However, Zhong Ying Media has only been established for one year, and the obvious problems are obvious, while the hidden problems still exist. I will work with my team to create a better situation and achieve better results.

3. Annual personal work summary of the general manager of the company

202 1 year has passed. This year, under the joint operation of _ Company and _ Company, _ Hotel has undergone great changes. The two shareholders invested a lot of money to update and transform some hotel facilities. The X building, which has been abandoned for many years, has been transformed and opened, making up for the vacancy of hotel entertainment projects and making the hotel service projects more perfect. Aiming at the problem of room odor, ventilation is fundamentally realized.

With the renewal of hotel equipment, the improvement of service items and the further improvement of staff service level, _ Hotel won the second place in the star rating of 202 1, which made _ Hotel have a high reputation in the hotel industry. These are the effective management of store-level leaders and the efforts of hotel employees. Therefore, the hotel pays more attention to the spiritual civilization construction of employees, creates a good living space for employees, transforms the laundry room of the hotel into a spacious dining room and a dual-purpose room for employees' activities, increases entertainment items such as table tennis and table tennis tables, and conducts various competitions many times, which not only enhances the employees' physique, but also enriches their spare time. The hotel also installed solar hot water in the staff dormitory, which solved the problem of bathing in winter. All these employees can only repay the hotel through hard work. This year, with the continuous flow of front office staff, all staff can overcome difficulties, forge ahead in unity, and successfully complete various reception tasks arranged by the hotel. In the whole year, X VIP groups were received and numerous meetings were held, which were well received by the guests during the reception. In the past year, the front office has done the following work:

First, strengthen business training and improve the quality of employees.

As the front office of the hotel, every employee should face the guests directly. The working attitude and service quality of employees reflect the service level and management level of a hotel, so the training of employees is our focus. This year, we have made detailed training plans for five branches: for the switchboard, we have conducted language skills training for answering calls; Train baggage handling and storage services in the baggage office; Politeness and skill training for receptionists when selling houses; Especially in July this year, all the staff in the front office conducted a one-month foreign language training, which laid a certain foundation for this year's star rating. Only through training, employees can further improve their business knowledge and service skills and better provide quality services to guests.

Second, instill in employees the awareness of "increasing revenue and reducing expenditure" and control costs.

"Open source and reduce expenditure, open source and reduce expenditure" is the pursuit of every enterprise. The front office staff actively responded to the call of the hotel, carried out activities of saving money and reducing expenses, and controlled costs. In order to save money, the front office bought a plastic basket with team keys, which reduced the use of key bags and room cards and saved the hotel expenses (in the past, no matter whether a team or an individual, each room had to fill in a room card and use a key bag, but after the team room did not use the room card and key bag, the expenses were greatly saved, room card 18 yuan/Zhang, key bag 1 yuan/. The business center uses overdue reports to print draft paper; Supervise the accommodation personnel to save water and electricity; Take good care of office supplies and use every piece of paper and pen. Through these controls, the front office should make due contribution to the hotel revenue.

Third, strengthen employees' sales awareness and skills, and improve the occupancy rate.

According to the market situation, the front office actively promotes the sales of scattered rooms. This year, the hotel launched a series of room promotion activities, such as fan room, bonus card, vouchers, thousand yuan card and other promotional activities. While giving preferential policies to the hotel, the receptionist can flexibly grasp the room price according to the market situation and the check-in situation on the same day. The number of individual customers at the front desk has increased significantly, and the occupancy rate has improved. It emphasizes the purpose of the receptionist: "As long as the guests come to the front desk, we must try our best to keep them."

Fourth, pay attention to the coordination between departments.

Hotels are like a big family, and it is inevitable that there will be friction between departments in their work, and the quality of coordination in their work will also be greatly affected. The front office is the central department of the whole hotel, and has a close working relationship with catering, sales, rooms and other departments. If there is any problem, we can actively coordinate with this department to solve it, so as to avoid things getting worse, because everyone's common goal is for the hotel. If it is not solved well and handled badly, it will bring certain negative effects to the hotel.

According to the new sales targets and tasks set by the hotel for the business department, 202 1 is an important year for the front office. In order to cooperate with the sales department to complete the task, this work plan is specially formulated:

1, continue to strengthen training, improve the overall quality of employees and improve service quality.

2. Stabilize the workforce and reduce employee mobility.

3, "hardware" aging "software" supplement, through improving service quality to make up for the lack of equipment aging.

4. Improve the sales skills of the front desk staff, increase the individual occupancy rate, and strive to complete the sales tasks assigned by the hotel.

The new year has begun, and all the staff in the front office will provide quality services to the guests with new mental outlook and practical actions, and implement the purpose of "guests first, service first".

4. Annual personal work summary of the general manager of the company

Another year has passed in a blink of an eye. Looking back on this year, I have paid a lot of hardships and efforts in ordinary and complicated work, and also gained some gains and joy. The important thing is to enrich and exercise yourself, consciously obey the arrangement of the leader in the work, do a good job in the financial department, and complete all the work well. However, due to the complexity of accounting work, my work is transactional and sudden, so I am myself at work.

Personal summary part:

First, the main work completed.

1. Complete monthly billing, authentication, bookkeeping, closing and accounting treatment in a timely and accurate manner with a serious work attitude, fill in all kinds of monthly, quarterly and year-end accounting statements in a timely and accurate manner, submit them to all departments on time, complete tax declaration and payment in a timely and accurate manner, and successfully complete the tax refund of this year. And all kinds of accounting files are classified, bound and filed.

2. Check and sign the daily expenses of the company timely and accurately with a rigorous working attitude, and classify the expenses in detail. According to the company's capital situation and operation situation, timely and accurately carry out the "capital budget" and put forward reasonable suggestions, so that the upper management can know the company's capital situation in time and take corresponding measures.

3. Be responsible for the change and annual inspection of various certificates of the company. Because the company is in the early stage of development and its business address changes, the company's various certificates need to be changed accordingly. Except that the _ _ department was not changed in time this year 1 month due to negligence, the customs declaration of _ _ documents failed to follow the normal customs declaration procedures. Fortunately, I have been using other customs declaration channels in a timely manner through personal connections, without causing unnecessary losses. I'm here to do a self-examination. In addition, various certificates of other relevant departments were also replaced in time, and the inspection was smooth.

4. Can timely complete other temporary work assigned by the superior leadership.

Second, strengthen study and pay attention to improving personal cultivation and comprehensive quality.

1. Strengthen political, ideological and moral cultivation through newspapers, magazines, computer networks and TV news.

2, seriously study the financial regulations and new laws and policies, and consciously act in accordance with the national financial policies and procedures. Always put the work on rigorous, meticulous, solid, realistic and down-to-earth work.

3. Work hard to apply what you have learned, integrate theory with practice, let yourself "learn at work and work in study" and constantly improve your comprehensive ability.

Third, the shortcomings in personal work.

Although I have successfully completed all the tasks this year, there are still some shortcomings in my work: due to the complexity of accounting work, I am busy with routine work, and there are few methods and working systems for in-depth discussion, thinking and research on financial management, resulting in more breadth and less depth in my work. Coupled with the instability of the financial department staff, so that they did not play a good leadership role in the entire financial department.

Four. Ideas and priorities for next year's work

I hope that in the new year, I will gradually learn to use scientific methods, strengthen the management of this department, improve the work efficiency of this department, and achieve twice the result with half the effort. There are three main points: first, strengthen the cost accounting and management of this department; Second, strengthen the working contact with various departments, including foreign exchange collection management, accounts payable management, warehousing follow-up, etc., and give full play to the functions of the financial department. The third is to do all kinds of financial calculations accurately, so as to provide the basis for the decision-making of superior leaders.

Part II: Overview of Finance Department:

As we all know, the work of the finance department is quite complicated. Even by the end of the year, we can't stop working. In addition, the management of the finance department can't meet the requirements of the company leaders because of the shortage of staff and frequent personnel changes. However, 202 1, the overall personnel structure, work order and functional management of the finance department have taken a big step forward through everyone's efforts. The following is a summary of our work:

1. Cashier's post: The staff has been stable. In addition to timely and accurate daily payment, timely invoicing and monthly settlement, a monthly expense classification and collection table, a monthly foreign exchange income list and summary table are also established to keep abreast of foreign exchange income and pay attention to differences.

2. Cost post: This is a new post this year. At present, it is mainly used for cost audit, accounting and control. Responsible for the actual cost of each order and provide timely and useful information to relevant departments. This position is also a position that needs to be linked with various departments at the same time. After adding this position, the accounts payable of each supplier and the monthly supplier reconciliation table were established. With the business volume doubling this year, the data and invoices needed for accounts payable can still be tracked in place. However, perhaps due to various factors, this year's cost accounting failed to achieve the expected results. I hope that in the new year, all departments can actively cooperate with the financial department's cost accounting work, and * * * will contribute to the authenticity and timeliness of cost reflection. At the same time, as a cost accountant, we should constantly push ourselves, strengthen our study, and achieve the cost accounting of an enterprise.

3. General ledger position: I have summarized it in my previous personal summary, so I won't repeat it here.

4. Financial Department: Generally speaking, this year's financial department handled all internal and external work links in a friendly and proper way, including establishing good relations with peripheral departments such as industry and commerce/taxation/banking.

In a word, this year's work will soon become history. I also hope that what the finance department should have done but not done, and what it should have done but not done well, will become history with the passing of 202 1. When the new year comes in 2022, let's make progress and grow for ourselves, the department and the company.

Finally, once again, I sincerely thank every colleague around me. With a good colleague like you, I believe our company will have a better tomorrow! Thank you again from the bottom of my heart. In this hot land, we will gain infinite hope!

5. Annual personal work summary of the general manager of the company

Over the past 20 years, under the correct leadership of the company's leaders and with the strong support of all departments, the company has emancipated its mind, changed its concepts, laid a solid foundation, worked hard, conscientiously implemented the spirit of the "two sessions" and the working principles of "four expansions", "four promotions" and "four rectifications" put forward by General Manager Chen of the group company at the beginning of the year, avoided risks, paid close attention to management, eliminated hidden dangers and ensured safety. By grasping management to promote development, grasping reorganization to promote management, grasping safety to promote efficiency, grasping education to promote work, constantly summing up experience, finding out the gaps in work, improving effective work measures, and steadily improving various economic and technical indicators, it has made contributions to ensuring the stability of the company.

First, work hard and steadily improve various indicators.

_ _ Up to now, * * * has participated in the bidding for 29 times, of which 12 won the bid, with the winning output value of 10340 and 730,000 yuan, and the construction area of 126077 square meters. The annual plan issued by the company was realized more than one month in advance, and the construction output value was completed.

The second is to understand the spirit and promote management simultaneously.

According to the overall arrangement of the company's "two sessions" and the spirit of Mr. Chen's important "speech", combined with the specific situation of the company:

(1) In order to strengthen the company's operating strength and develop its business in an all-round way, _ _ Company actively publicized and mobilized its employees to borrow money from the company according to the requirements of the workers' congress. _ _ The company still paid loans of RMB 65,438+004 and RMB 65,438+000,000 to the company despite the difficulties in defaulting on various expenses of employees.

(2) Continue to strengthen operations. First, according to the company's spirit of "full participation in the market", implement incentive policies to fully mobilize the enthusiasm of employees, tap business resources and expand business markets. The second is to avoid risks and strengthen management. The third is to stick to the local market and expand foreign market operations. _ _ Company leaders have visited Guizhou, Anhui, Guangxi, Guangzhou, Xinjiang and other places for many times to explore markets outside the province.

(three) to do a good job in the comprehensive cleaning of engineering and technical personnel. Conduct a thorough investigation of 156 engineers and technicians, and grasp their whereabouts. For engineers and technicians who work abroad for a long time with high salary, on the one hand, they are informed to pay the "two funds" on time, on the other hand, they are required to return to the team in time according to the company's work needs, accept the company's work arrangements, and solve the negative impact of brain drain on the company.

(4) Do a good job in assets verification, separation of principal and auxiliary, social security integration of laid-off workers, and set up corresponding special groups. _ _ Company leaders and team members worked overtime day and night on weekends under the tight time and wide coverage, and accurately and meticulously completed the work of assets and capital verification, separation of principal and auxiliary, laid-off workers and social security integration, which laid a good foundation for restructuring.

(five) do a good job in self-examination and self-correction, adhere to a comprehensive summary of the operation, safety production and internal management every quarter, find problems, and constantly improve management measures.

Third, avoid risks and develop business in all directions.

The operating situation of _ _ _ company in 20 years was very urgent, especially the establishment of various engineering bureaus, which brought great pressure to _ _ company. In the first quarter of this year, the construction task was less than 20 million yuan, which was far from the target set at the beginning of the year. _ _ In order to expand its business and improve its business performance, the company first stepped up its business in foreign markets and tapped various business resources on the premise of sticking to the local market. According to the "three noes" principle of general manager Chen, the new management concept of "as long as you serve me, everything is easy to discuss" is put forward. The second is to change the concept, change the business thinking of not undertaking real estate development projects in the past, and find the right target. This year, we boldly undertook nearly 40 million yuan of real estate development projects, which created hundreds of thousands of yuan of income for the company. Third, continue to strengthen joint ventures and improve joint ventures. The fourth is to strengthen the adjustment of operating institutions, improve the quality of management teams, and participate in 27 trainings for various managers organized by the company. The fifth is to improve the treatment of business personnel (subsidizing high telephone charges for business trips and increasing wage contract subsidies). Let them give full play to the potential of business work in a down-to-earth and conscientious manner. By the middle of 1 1 month, _ _ company had participated in 29 bidding projects, of which 12 won the bid, signed the construction contract copyright 1 14, and completed the business indicators issued by the company two months ahead of schedule.

Fourth, strengthen prevention and take effective measures to ensure safe production.

In 20__ _, the company paid close attention to the work of "project organization, publicity, education and training, implementation of responsibility system, investigation and rectification of hidden dangers, and various special rectification". The effect of safety production is obvious, which is one of the better periods of safety production situation over the years.

1, leaders attach importance to it. The manager and secretary are in command personally, and they often go to the construction site regardless of rest days to personally supervise the safety production and keep abreast of the production situation.

2. The system is perfect. _ _ Company has perfected the assessment system of safe production target management in accordance with the relevant spirit of the company, and earnestly implemented the responsibilities of the project manager. First, in the case of signing an internal contract before signing an external contract for each project, the responsibility certificate is signed at different levels. Second, the supervision of various departments and projects has been strengthened, and full-time security officers for projects under construction have been put in place. Third, an "early warning system" has been established, and all projects of the company have emergency plans, which can effectively deal with all kinds of accidents.

3. All the goals have been completely achieved. First, there were no safety accidents and industrial accidents throughout the year, which ensured the realization of the goal of safe production; Second, strictly implement the company's relevant instructions, pay close attention to the implementation of standards, so that the three systems can operate well in various projects; Third, the production task target was successfully achieved, and the production task was completed over 10,000 yuan in the whole year, with an excellent rate of.

4. A number of major hidden dangers have been eliminated. Pay close attention to grass-roots projects throughout the year, adhere to the principle of "prevention first, safety first", and lay a solid foundation in accordance with the working principle of "treating both the symptoms and root causes, and grasping where there are hidden dangers". According to the requirements of the company, the engineering department checks the construction site every half month. Throughout the year, * * * wrote more than 380 written quality and safety hazards, urged the implementation of rectification, ensured quality, reduced costs and improved efficiency.