Ji' nan wanbaohang BMW 4S store after-sales service

Jinan Wanbaoxing believes that perfect vehicle after-sales service is the foundation, and humanistic care for customers is the extension of service, and both are indispensable.

In recent years, Jinan Wanbaoxing has taken the lead in putting forward the service concept of "humanistic care" for BMW customers while ensuring the after-sales service quality of vehicles, which has led the automobile industry to a higher level of service to some extent. In addition to providing customers with perfect after-sales service, Wanbaoxing also provides customers with continuous and more intimate extended services.

On 20 1 1, Wanbaohang opened the car pick-up and delivery service for free, and even sent care directly to customers' homes. At the same time, if it is routine maintenance, it can also be delivered at dusk. That is, it is agreed to pick up the car at the customer's home at night, carry out maintenance at night, and return the car to the customer within the agreed time the next morning. It completely avoids the invalid waiting for customers to go to the 4S shop for maintenance during the day. Very fast and convenient, effectively saving customers time.

Jinan Wanbaoxing also set up a BMW Owners Club to serve customers, and organized customers to enjoy elegant concerts, test drive experiences of various models, share concerts, open owners' lecture halls, expand training, and make charitable donations. Many different types of group activities make the spare time of car owners more colorful. Jinan Wanbaoxing Mini Fashion City Exhibition Hall is located in the commercial street of Jinan Olympic Sports Center and officially opened on 20 10/1. The decoration of the whole exhibition hall is unconventional: fashion is its style and personality is its pursuit. The color styles of black, red, yellow and blue reveal exotic customs everywhere, which makes people feel like they are in a dream. MINI is a fashionable lifestyle, and MINI is an avant-garde consumption concept. Jinan Wanbao has built a communication bridge between consumers and MINI, leading people from all walks of life to further realize the sublimation of quality of life.