Introduction of flight attendant major?

Consult, flight attendant professional introduction

The flight attendant major is to train practical senior flight attendants who adapt to the devel

Introduction of flight attendant major?

Consult, flight attendant professional introduction

The flight attendant major is to train practical senior flight attendants who adapt to the development of civil aviation transportation in the 2 1 century, have a solid English foundation, highlight their English application ability, have high humanistic quality, and have been trained in specialized air transportation skills and knowledge. He is a knowledgeable and skilled aviation service professional with good temperament, beautiful figure, fine talent and strict discipline. Take the "order-based" training mode to train international and domestic flight attendants and ground crew for airlines. My friend studied flight attendants before, and this job has a high employment rate. It seems that he is majoring in aviation service in Beijing Economic and Trade Vocational College.

The Relationship between Flight Attendant Specialty and Service Specialty

Specific requirements for professional service etiquette of flight attendants

1. Establish the concept of "taking passengers as the center"

People who walk into the airport are all guests, friends and clients. Respecting passengers and establishing a passenger-centered concept are the basis for providing quality services. Taking passengers as the center means that when considering problems, providing services and arranging work, we should think about what passengers think and worry about what passengers are anxious about. In the process of receiving passengers, we should not only meet the material needs of passengers, but also make passengers feel happy, get spiritual satisfaction and leave a beautiful and unforgettable impression through the excellent service of flight attendants. Specifically, the following aspects should be realized:

(1) Active service refers to providing services before passengers speak, which means that flight attendants have strong emotional input, carefully observe passengers' needs and provide personalized services for passengers.

(2) Enthusiastic service refers to the service personnel's heartfelt enthusiasm for providing good service to passengers, making them energetic, quick-moving and smiling.

(3) Good service means being meticulous in service content and items, making it convenient for passengers everywhere, and doing everything possible to solve problems for passengers.

2. Be polite everywhere

Every professional flight attendant is a etiquette ambassador, who should assume the responsibility of service ambassador in the service work, and show friendship and respect to passengers through language, action, posture, expression and instrument in the spirit of being a master; At the same time, we should also pay attention to some unique customs and habits of various countries and nationalities, and apply them flexibly to service reception, so that passengers can feel the enthusiasm and sincerity of service and win the respect of passengers.

In the process of service, we should also pay attention to the integrity of service products. A link or an instant mistake will damage the overall image of the railway, and it is difficult for passengers to get a quick feeling. This is what the etiquette service formula "100- 1 = 0" means. Therefore, paying attention to etiquette should be reflected in every detail of the service process from beginning to end.

Passengers are always right.

Adhering to the principle of "people-oriented, guests first" has become the consensus of the service industry. Passengers pay for enjoyment and respect. If they feel the snub and rudeness of the flight attendants, they will feel that they are paying for it. Flight attendants should establish a strong sense of service, follow the principle of "passengers are always right" and properly handle various service matters. Even if you meet some unreasonable passengers, you should give them "rights", give them reasons, make them feel respected and "turn their enemies into friends"

As a professional flight attendant, you should first consider the passengers, and you can't imagine or ask the passengers from your subjective will. It's easy to find fault with the passengers, exclude them, ignore them and neglect them. No matter what status the passengers are, they should approach each other actively, positively and enthusiastically, downplay indifference and vigilance, and open the door for service. Secondly, we should learn and master service skills. When dealing with the problem, the language expression should be euphemistic, clever and appropriate, and try to take care of the passengers' face, which not only solves the problem, but also respects the passengers. This can make passengers feel the service level.

What are the flight attendant majors?

For candidates who want to apply for the flight attendant major, it is first necessary to find out which majors are included in the flight attendant. After all, the professional direction is different, and the job and field after graduation will be different. According to the introduction of flight attendant recruitment network, most candidates who want to apply for flight attendant major want to work in airlines and airports in the future, focusing on service and management, so the flight attendant major here does not include some aviation majors in machinery and engineering. Let's take a look at the details.

According to the current enrollment situation of flight attendants in major universities, it can be divided into four aviation majors: flight attendants, civil aviation transportation, aviation logistics, civil aviation air safety and security, and the training direction of flight attendants and airport ground handling such as applied English, secretarial, hotel management, tourism management, performing arts and tourism English. Most of them enroll students according to the first four aviation majors, and only a few colleges enroll students according to the general professional aviation direction.

Aviation Professional

At present, there are more than 300 undergraduate colleges with four aviation majors in China, including more than 340 flight attendants, more than 20 aviation logistics majors, nearly 30 civil aviation transportation majors, and 16 civil aviation air safety and security majors. Among them, Shanghai Civil Aviation Vocational and Technical College, civil aviation university of china and China Civil Aviation Flight Academy are better institutions for college entrance examination. These institutions need candidates to take the college entrance examination and other exams.

At present, more than 50 colleges and universities in China have set up unplanned enrollment plans for aviation majors, which are aimed at high school students, three undergraduate students, college entrance examination candidates, college entrance examination losers and junior high school graduates. There is no requirement for college entrance examination scores, such as Beijing Institute of Technology, Sichuan International Studies University, Shanghai University of Finance and Economics, Xi 'an International Studies University and China Ocean University.

General professional aviation direction

At present, there are more than 10 colleges and universities offering aviation general college entrance examination majors, mainly the six majors mentioned above, of which the most is the flight attendant direction of tourism management major. For example, there are Huangshan Vocational and Technical College, Lanzhou University of Arts and Sciences, Inner Mongolia University for Nationalities and Chongqing Vocational College of Science and Technology.

The aviation direction of these general majors will generally be reviewed according to the normal flight attendant interview and physical examination requirements, and the college entrance examination scores of these candidates will be lower than those of ordinary majors.

In fact, for candidates who want to apply for the flight attendant major, the above majors can meet their dreams of becoming flight attendants in the future, but the general majors involve a wider range of knowledge and skills. Even if they don't work in airlines in the future, they can choose other fields for employment, which is more advantageous.

For candidates with low marks in the college entrance examination, senior high school students and students from three schools, it is easier to enter the school by choosing unplanned enrollment institutions. You can apply for the exam by submitting the following information, and the admissions teacher will contact you.

Self-introduction of flight attendants

The self-introduction of flight attendants should write about their height and weight and express their hobbies. Self-introduction is a must for people in every field of work, but some people don't need it several times a year;

Others may need to do it n times a week. As we all know, self-introduction is a very important means to establish relationships with strangers and open up the situation in daily work. Therefore, it is very important to introduce yourself, or get the understanding or even recognition of the other party.

Fan Wen:

Interviewer:

Hello!

My name is XXX. I am eighteen years old, confident and free and easy, and have good communication skills. I also have hobbies, such as playing basketball, climbing mountains and running. I like listening to lyric music, reciting lyric poems, reading novels, chatting and humming in English. The teacher said that I am an optimist who never tires.

Perhaps, I am still immature and lack many conditions for that dream, but I will study hard to enrich myself, and I am also eager to get a chance to let my dream fly from the judges and teachers. thank you

Introduction to flight attendant major

Flight attendants are trained to adapt to the development of civil aviation transportation in the 2 1 century. They have a solid English foundation, outstanding English application ability, high humanistic quality and specialized air transportation skills and knowledge training. He is a knowledgeable and skilled aviation service professional with good temperament, beautiful figure, fine talent and strict discipline. Take the "order-based" training mode to train international and domestic flight attendants and ground crew for Xiamen Airlines and China Southern Airlines.

What are the main courses for flight attendants?

Hello, classmate:

1. The most important course for flight attendants is physical class, and physical quality is the first intuitive impression left to teachers.

In the content of fitness classes, it will involve the correction of students' bodies, because some students will have many physical problems, such as hunchback, chest hugging, shrugging, neck leaning forward, O-legs, X-legs, etc., which need to be practiced and corrected by taking fitness classes and using some correction methods.

(1) For example, when we practice standing posture, we will practice with the help of the wall, with our backs against the wall and our feet close to the wall. At this time, our body is a straight line from the side, which is the physical effect we want students to present;

(2) In addition, we will also use the method of writing books on the top of our heads, so that students whose necks are prone to lean forward and lean back can always put their heads in the right position, so that the books on their heads will not fall off.

(3) Another way is to put a piece of paper in the middle of students' knees after their legs are together, so that students can keep their legs tight at any time. The paper can't be dropped. This method can also correct O-legs. We will also learn walking posture, sitting posture and standing posture, which are all behaviors involved in the flight attendant memory art test, and also to leave a good first impression on the teacher.

These are some courses that flight attendants will learn. Of course, the learning process will involve a lot of related knowledge and exercises. Let's look forward to it ~

What are the flight attendant courses?

The professional courses of flight attendant major (civil aviation service and management major) are as follows:

Introduction to civil aviation, general theory of airport service, civil aviation capacity law, introduction to aviation service etiquette, civil aviation safety and emergency treatment, civil aviation service psychology, civil aviation professional English, air transportation geography, makeup etiquette, body dance, etc.

Non-professional courses:

Principles of Marxist philosophy, introduction to * * * theory, legal basis and ideological and moral cultivation, college Chinese (Ben), comprehensive English (I), comprehensive English (II), proficiency test (I), proficiency test (II), English reading (I), English reading (II), English writing foundation, introduction of English-speaking countries, computer application foundation, etc.

Which schools in China offer flight attendants?

Civil aviation university of china, Beihang University, Sichuan Southwest Aviation Vocational College, Nanchang Hangkong University, Shenyang University of Aeronautics and Astronautics, etc.

1, civil aviation university of china

Civil aviation university of china, located in Tianjin, is an institution of higher learning directly under the Civil Aviation Administration of China, which mainly trains senior civil aviation engineering and management talents. As of May, 20 18, the school has 12 first-class master's degree authorization points in six disciplines: engineering, management, science, economics, literature and law.

2. BUAA

Beihang University was founded in 1952. It was formed by merging the aviation departments of eight universities, including Tsinghua University, Beiyang University, Xiamen University and Sichuan University. It is the first aerospace institution of higher learning in New China, and now it is under the Ministry of Industry and Information Technology. 20 17 aerospace engineering ranks second in the world and first in China.

5. Shenyang University of Aeronautics and Astronautics

Shenyang University of Aeronautics and Astronautics is a multidisciplinary institution of higher learning characterized by aerospace, focusing on engineering, and coordinating the development of engineering, science, literature, economics and management. It is one of the national 18 local colleges and universities jointly established by the Ministry of Education, AVIC and Liaoning Province, the National Defense Science and Technology Bureau and Liaoning Province, and the Air Force relies on training reserve officers.

The difference between flight attendant major and aviation major in junior college

There is something wrong with your question. Flight attendants are also aviation majors. The employment direction of flight attendants is basically airlines. Other employment paths have little internal space. The future is general, if you can fly international routes. In particular, the treatment of long-haul routes in Europe and America is ok, but if it is a domestic route, it will be average, nothing outstanding. And the flight time comes back very late, and it may take 1 pm to fly out, hehe. And the annual tuition fee for flight attendants is not cheap. One year 1W5. To put it bluntly, senior waiter. And now many airlines are willing to recruit college graduates for the society. If you want to study aviation if your grades permit, I suggest you change your major. Generally speaking, several jobs in junior college are ok, but the pay is not very good. Not nearly as good as our undergraduate course.