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What are the disadvantages of auto insurance sales?
Auto insurance telemarketing is a measure for insurance companies to deal with the separation of production and sales in regulatory departments. The auto insurance sales link is omitted, and the customer service staff of the insurance company directly contacts the customer, giving more discounts than the normal counter insurance, saving a sum of money from the customer's point of view. However, the problem of auto insurance telemarketing lies in claims. Because of the reduction of intermediate links, there is a lack of one-to-one direct service between insurance salesmen and customers. In addition, the terms of auto insurance are too complicated, and most customers will not consult the terms carefully. After the accident, customers will also collect claims information. The two sides are in an unequal position in insurance business knowledge and information, which is often an important reason for settlement disputes. Another important factor is that in order to serve customers, marketers will provide customers with many additional services, such as assisting in annual review. , and telemarketing does not have this service. The above are personal opinions and are for reference only.
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