Model essay on the company's monthly work summary report

Every job needs to be done step by step, and there is a monthly work plan every month. The following is the model essay of the company's monthly work summary report compiled by me, for your reference only, and you are welcome to read it.

The model essay of the company's monthly work summary report will pass in a blink of an eye. In the 20xx years of work, there are joys and sorrows, smiles and feelings, gains and doubts.

This month, my progress is straight up, slow but not slow, thin and solid. Because as a customer service staff, I know to do basic skills well, keep smiling, behave appropriately and be patient. None of this was built in a day. This effort is a long stream of water, so we can't rush it, and we can't be quick without hard work. Better self-growth training. When doing customer service, people say, "this is a thankless thing." Indeed, the things that customer service needs to deal with are sometimes trivial. I am very busy every day, and I will meet all kinds of customers every day, such as polite, rude, grateful, angry, reasonable, unreasonable and dialed the wrong number ... At first, my mood will change with what we meet and the customers we meet. Being scolded by customers, my mood becomes heavy and I can't laugh; Being praised by customers, I immediately became light, enthusiastic and thoughtful. Think about it. Very immature. Fortunately, I got the help of many colleagues around me, which made me mature gradually. The sincere thanks and satisfied laughter of users made me realize my value.

When I first answered the phone, I didn't dare to respond to the questions raised by customers easily. But soon, I realized that besides having a warm attitude, I should also have rich and solid business knowledge, so as not to give myself insufficient confidence to answer customers' questions correctly. The company's morning meeting every day made me abandon laziness; The company's corporate culture, let me struggle and work hard for this; The company system is improving day by day, and the quality of employees is improving day by day. I believe that tomorrow of xx will be better!

After this short training, I deeply realized that being a customer service staff is more than just doing one thing. It takes time and effort to do one thing well, study thoroughly and do it right. The so-called thinking for customers, sharing worries for customers, and realizing customers' wishes can never be accomplished by saying "Sir, I can understand your feelings", but we need to have a sense of responsibility, be good at analyzing and handling certainty and execution, so as to truly realize our wishes for customers and enhance our company's service quality and service image. This is a challenge for everyone engaged in the customer service industry, both physically and intellectually. However, such challenges make my life wonderful and full.

Ordinary customer service, extraordinary career. My experience is ordinary, and what I do is ordinary, but what I get from my work, what I think and feel at every stage of time, is priceless.

The company's monthly work summary report Fan I am the personnel of the company, and this month has ended, and so has the month's work. Now that I have worked for myself until the end of the month, I should make a summary and review my work.

This month, I am in charge of the recruitment of the company, sorting out the recruitment information every day, publishing the recruitment information on the fixed internet to attract people to apply. I posted nearly X recruitment information on the Internet and collected X application information. Then I contact the applicants, make phone calls, collect their information, screen qualified personnel, contact them and invite them to the company for an interview. X new employees were recruited this month, which helped the company to supplement some talents.

Then register the information of tourists and treat them well. Arrange the company personnel on duty to water and trim all the green plants in the company office every day. Holiday arrangements should be notified on time, and all notices should be in place and reported in time. I keep a record of the company's employees' leave, and register their leave times, time and reasons, so as to make a leave record for all employees this month. Wages are paid in the middle of the month, and they are paid on time. Everyone's wages are well recorded.

Now the end of the month, the work has come to an end. Looking back, I found myself doing a lot. In addition to the above things, I have to assess the new employees, observe their work and examine their achievements during the probation period, so as to evaluate their work, and also to leave employees suitable for the company, increase talents for the company and help establish the company. In fact, this month, after the probation period, they left X employees and became regular workers, which is also the place where I worked better this month and reached the basic standards of company personnel.

When I reviewed my work at the end of the month, I also found that my work was not enough. When interviewing candidates, the questions I asked were not specific enough to fully express what I wanted. Therefore, the effect of the interview is not very good, and there will be some problems when inspecting employees. This aspect needs to be corrected, so I will strengthen my study in this aspect next month, strive to make myself more professional, strive to reach higher standards and make more contributions to the better development of the company.

January passed, but I left a lot of experience, which made me learn a lot in the process of work. You can exercise your ability in personnel and add more help to your future work. I will certainly make greater progress and satisfy my leaders and colleagues.

/kloc-Fan Wensan, the company's monthly work summary report in less than one month in October, is the process that I entered different industries from the same major. I've played page surfing occasionally, but I'm not familiar with it. After less than a month, with the help of many colleagues, I tried to combine my advantages with the characteristics of this industry. Many places have changed a lot since the initial chaos. In the early stage of customer service, all the rules and regulations should be drawn up. In addition to learning some knowledge about the game industry, this month is mainly to formulate a series of systems, norms, training outlines, training details, customer service tool system confirmation and so on. And keep learning in the game industry, and combine what you have learned with the familiar materials to become valuable results.

During this period of work, I also checked the customer service work of our previous game. Relatively speaking, it is not perfect. Maybe our previous company didn't pay much attention to this department. Judging from the working hours, although I am the only one at present, sometimes I go to consult and the department's answer is not very detailed. Maybe it's because everyone is very busy, but I still hope that when our project starts, the customer service end can get corresponding support from all departments. After all, the customer service is a window of the game company. If this window gives people the impression that it is unprofessional and inefficient, the efforts of all employees in the company may fall short. Therefore, I am very much looking forward to receiving strong support from relevant departments when training employees. Some information about this month's work is relatively reflected in this week's weekly report. Specific details need to be supplemented in the course of work.

According to the priority, the work of 1 1 month is divided into the following blocks. In my opinion, the first thing to be solved is the weekly data outline of the overall customer service training, the detailed information of the training outline, the promotion of the game forum, the arrangement and refinement of the proposal operation process, the cooperation with the development planning department, and the improvement of customer service tools. The rest of the trivial forms and papers need time to complete.

As for the temporary work arranged by the company, it depends on the amount of information to determine whether all the work planned for this month can be completed and the proportion of completion.

Although there are many things related to the industry that are not very clear, I am still very grateful to many colleagues for their help. Coupled with my own efforts and self-confidence, I believe that in the days of gradual study in the future, I will improve my previous work, and finally hope to help the development needs of the operation department and even the whole company and realize * * *.

The company's monthly work summary report, Fan arrived at the end of the month. On the way to work, it was almost three months before I knew it. Suddenly, I feel that time flies.

I spent a full and happy month in September. At the beginning of September, I stayed in the office of the project department to write materials and collect documents. Later, I went to the construction site to study site management and write materials together.

During the three-month work, I learned a lot, including site management, construction technology, data arrangement, ways and means of dealing with people and so on. At this moment, the most difficult thing to feel is on-site management, which tests not only what you have learned, but also the way of dealing with people.

What we have to do at the construction site every day is to walk into the tunnel to see if the arch distance, the thickness of the second lining, the laying of steel mesh, the size of cable trench and the central trench are in place. Meet the requirements, as well as the state of surrounding rock, whether someone is operating illegally in the cave and so on.

As the manager of the project department, I attach importance to the quality, safety and etiquette of the project, the coordination with the construction unit and supervision unit, and the management and coordination of the team.

By summing up the work during this period, we can find the shortcomings in the work so as to overcome them in the future work. At the same time, we need to read more books and codes, study codes and related documents seriously, master professional knowledge, improve our work potential, strengthen our sense of responsibility, and do our job well in time.

In short, in the future work, I will constantly sum up and reflect, constantly spur myself, enrich my energy, improve my quality and professional level, so as to adapt to the development of the times and enterprises, and improve and grow together with my favorite construction industry.