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Model essay on application report of honest enterprise
In daily life, reports are used more and more, and there are different types of reports according to different purposes. So how do you write a general report? The following is my carefully compiled sample report on the application of honest enterprises for your reference, hoping to help friends in need.
A commercial plaza is located in the middle of a road with a total investment of 700 million yuan, which is a key project of the municipal government. The whole commercial plaza is designed by a company, with a construction area of 6,543.8+0.7 million square meters and a commercial area of 6,543.8+0.2 million square meters, and has been fully opened. So-and-so commercial plaza takes fashion consumption and culture as the banner and leisure consumption as the commercial theme; Set shopping, leisure, entertainment, catering, fitness, culture and other diversified formats in one, to create a "one-stop service" new urban commercial complex.
Adhering to the enterprise spirit of "seeking truth from facts, being determined to innovate and going all out", the company has made its operation more large-scale, professional and brand-oriented with pioneering business philosophy and scientific and reasonable modern enterprise management system, which has constantly set a new record for business development and achieved great social benefits.
Since its opening, a company has always adhered to the concept of honest service, adhered to the principle of winning trust with sincerity and establishing reputation with faith, strengthened management, devoted itself to improving service quality and invested in the construction of underground parking lots, which has made new breakthroughs and leaps in all work of the company, won a good reputation and achieved good business performance. Adhering to the service concept of "truthfulness, goodness, precision and beauty", the company has extensively carried out self-examination and self-correction activities centered on strengthening internal management and improving service quality, fully implemented honest management, and achieved gratifying results.
In 20xx, it was rated as the "most influential commercial plaza" by a newspaper judge, the "most powerful commercial plaza" by a newspaper judge in 20xx ~ 20xx, the "honest unit" by a city consumer association in 20xx, and the "advanced unit of the city's fire control work" by the municipal government in 20xx. In 20xx, our company will continue to take the honest enterprise as its working goal. The specific work report is as follows:
First, strengthen the internal quality, shape the external image, and win the trust of consumers with quality service.
Quality is the internal driving force of enterprise development, and image is the signboard and facade of enterprise. So-and-so's hardware facilities are first-class in a province and even the whole province. In terms of software construction, combined with the work of the learning mall, we actively carry out job training and various skill competitions to practice "internal strength". In the process of receiving consumers, whether it is face-to-face conversation or telephone consultation, employees generally use civilized language to make customers feel at home. For VIP members, the customer service department of the company implements activities such as shopping return visit, birthday message congratulations, birthday song, etc. In the post, an employee dressed up is listed on the post, with neat appearance and strict discipline, showing someone's youth and enthusiasm; In the service, the employees are sincere and enthusiastic, civilized and polite, have questions and answers, and have to leave when they are sent. They take pains to choose and ask for goods from consumers. They have created a good shopping environment for customers with practical actions and won the trust of consumers through excellent service.
Second, scientific management, honest management, relying on reputation to ensure the survival and development of enterprises.
If an enterprise wants to be in an invincible position in the market competition, it must establish a certain degree of credibility among consumers. To this end, the company focuses on four aspects: First, in accordance with the requirements of the Consumer Protection Law, the Product Quality Law and other laws and regulations, sincerely face consumers. Second, strictly control the quality of goods, implement the manager responsibility system, set up commodity inspection departments, check the quality of goods at all levels, and implement one-on-one signing to prevent the occurrence of counterfeit goods, ensure the legitimate rights and interests of consumers, and do not harm consumers. Third, clearly mark the price, treat each other honestly and fairly, strictly manage commodity prices, never falsely publicize, deceive and mislead consumers, and protect consumers' rights and interests everywhere. Fulfill the obligations of the operator. Fourth, the company disclosed the specific contents and standards, service procedures and time limit of the service commitment to the public, and made clear the responsibilities that should be borne in violation of the commitment. A telephone complaint box was also set up in the customer service center to report complaints, a consumer complaint station was established and improved, and a special person was appointed to be responsible for consumer complaints, accepting the supervision and guidance of consumers with an open mind. The leaders of our company use honesty to realize the enterprise's law-abiding operation and rights protection according to law, so that consumers can rest assured that they can buy, use and customer service in XXX.
Third, pro-business, steady business, sincere service for businesses, harmonious development, and create a win-win situation.
By doing everything possible to create a good marketing environment for merchants, strengthen property dispatching management, establish a 1 10 property system, sincerely serve merchants, improve the service consciousness of employees, solve problems for merchants in business, solve problems such as entrance decoration, opening, business and public security disputes in time, create a good business environment, make merchants profitable, and thus enable the company to realize income generation.
Fourth, implement a standardized management system to promote the standardization and specialization of company management.
The level of enterprise management is directly related to the success or failure of the enterprise. Establishing enterprise standardization system and implementing standardized management are important means to promote the scientific, comprehensive, reasonable and orderly development of enterprises, and urge the company to embark on the road of specialization and standardization.
Verb (abbreviation of verb) strengthens democratic management, creates a harmonious and unified labor atmosphere, and promotes the harmony and stability of the company.
We give full play to the important role of trade unions and take the protection of employees' interests as the starting point. The trade union regularly organizes face-to-face communication activities between employees and administrative personnel, focusing on solving the hot and difficult issues that employees care about during the development of the company, and promoting the harmony and stability of labor relations between the company and employees. Trade unions actively organize employees to carry out their favorite cultural and sports activities. "Women's Day" held tug-of-war, skipping rope and carrying the ball. The "May 1" trade union organized employees to play badminton and sent elite soldiers to participate in team competitions; Companies often organize employees to hold fashion model competitions; To celebrate the 90th anniversary of the founding of the Party, the Party branch and the trade union organized a karaoke competition in which employees sang red songs. The company adheres to humanized management, and the popular cultural and sports life has effectively improved the morale of employees, enhanced the cohesion and team spirit of employees, and improved the happiness index and happiness of employees working in enterprises.
Sixth, be enthusiastic about public welfare, contribute to society, and win social recognition with practical actions.
Originating from and serving the society is the soul of a commercial enterprise and an important magic weapon to win the initiative in market competition. Since 20xx, we have created employment opportunities, accepted laid-off workers, accepted internships for college graduates and participated in various social donations. Post salary is implemented within the company, and the salary level is higher than that of similar local industries; In order to relieve the worries of employees, the basic old-age insurance was uniformly handled for employees; There are staff dining rooms, recreation rooms and activity rooms, organizing staff to write and perform on holidays, and carrying out various entertainment activities; The trade union regularly provides send warm for the families of employees with difficulties to help them solve their practical difficulties.
Seven, the company attaches great importance to the safety management of shopping malls.
The company's safety committee conscientiously implemented the group's safety working documents and the spirit of the meeting, persistently adhered to various safety management systems, held regular monthly enlarged meetings of the safety committee, and concentrated on inspecting more than 280 potential safety hazards in various aspects of the mall, all of which were rectified in time. The company regards safety work as the main content of the risk responsibility system assessment of each department. Hire 23 full-time (part-time) security officers and wear armbands for inspection. Analyze and deal with fire accidents in shopping malls, and adhere to the principle of "three don't let go". In the case of shortage of technicians, the engineering department repaired and maintained the water, electricity and gas facilities in time, which ensured the normal supply of water, electricity and gas in the shopping mall. In the case of insufficient manpower, the security department is loyal to its duties, maintains the order of the mall, and can deal with emergencies such as mall fires in a timely and effective manner. Actively cooperate with new merchants to do fire prevention and fire safety training. The Safety Committee earnestly carried out a number of activities of "Safe Whole Month" in June, and organized all employees and shopping guides to conduct practical drills on fire fighting and scientific self-help. Revise the flow and system of shopping mall safety inspection and construction safety, deeply summarize the experience and lessons of the company's safety and stability work, and strengthen and improve the shopping mall safety work in a targeted manner. Due to the attention of safety management leaders and the implementation of the system, no serious accidents occurred in the company throughout the year, ensuring the safety of customers.
Eight, do a good job in health management.
Health work is an important part of company quality management. In terms of environmental hygiene and workplace hygiene management, the company implements dicing contracting, and the "Health Leading Group" is fully responsible for the inspection of health work to ensure all-day cleaning. Due to the leadership's attention, effective measures and full participation, the company's health quality has always maintained a high level.
Honesty construction is a long-term systematic project. Although we have done some work in management, there is still a big gap from the requirements of superior leaders. Our company will carry out in-depth and lasting integrity management activities, further strengthen the integrity supervision mechanism, innovate the brand with integrity, enhance the competitiveness of the company, and make the company develop continuously and rapidly. As the first "one-stop shopping plaza" commercial project, a company takes urban development as its own responsibility, creates life aesthetics, takes improving people's quality of life as its core, and relies on the group's resource advantages and advanced experience in various fields to perfectly integrate a unique tourism cultural resource with the most potential business model in the new economic era to create a brand-new business model.
Article 2 * * * is a wholly foreign-owned enterprise, which mainly produces suitcases and bags. The company entered Shenzhen in 20xx, and has been taking the establishment of the company's law-abiding and honest system as the core, actively fulfilling corporate social responsibilities, constantly improving the comprehensive competitiveness of enterprises, and comprehensively enhancing the company's law-abiding and honest image. For more than ten years, the company leaders and all employees have formed a good social image of obeying the law, being honest and trustworthy, and progressing harmoniously. The company will review itself from time to time and remind the company to check whether its actions meet the requirements of government policies. And won the title of "Advanced Unit of Work Injury Prevention" in 20xx. Since learning that the government has launched the "law-abiding and honest enterprise" activity, the company has taken active actions and carried out strict self-examination and introspection activities within the company. The main self-inspection items are as follows:
1. Is there any illegal use of child labor?
In response to this content, the company has been starting from the source and strictly controlling recruitment. All employees who come to the factory to take the exam will check their identity documents first. If they find people under the age of 16 or 18, the recruiter will patiently ask about their basic situation, politely refuse them to come to the factory to take the exam, and enthusiastically persuade them to go home or continue their studies. From September 1 of 20xx to August 3 1 of 20xx, no child workers entered the factory.
Second, do wages and overtime pay meet the statutory minimum standards?
From September 20xx 1 to February 28, 20xx, the minimum normal wage is 8.62 yuan/hour, the minimum overtime wage at ordinary times is 12.93 yuan/hour, the minimum overtime wage on rest days is 17.24 yuan/hour, and the minimum overtime wage on legal holidays is 25.86 yuan/hour; 20xx March 1 to 20xx August 3 1, the minimum regular salary is 9. 19 yuan/hour, the minimum overtime salary at ordinary times 13.78 yuan/hour, the minimum overtime salary on rest days 18.38 yuan/hour, and the minimum overtime salary on legal holidays.
Third, is there any unreasonable default or deduction of employees' wages?
On the 22nd of each month, the company is paid by Shenzhen Agricultural Bank. The monthly payroll is uploaded to the wage monitoring system of labor workers in Baoan District, so that the government can supervise and audit at any time. From September 1 day of 20xx to August 3 1 day of 20xx, there was no unreasonable default or deduction of employees' wages.
Four. Sign a labor contract
The labor contract signing rate of the whole plant100%; The factory has 1286 employees, and 1286 employees have signed labor contracts.
From September 1 day of 20xx to August/3 1 day of 20xx, none of them were inspected by labor due to complaints.
The investigation and handling of this department.
The intransitive verb September 1 to August 3 1 has no major labor dispute.
Seven. From September 1 to August 3 1, there were no cases of collective labor disputes.
"Law-abiding and honesty" is the sacred and glorious duty of an enterprise, and it is also an important embodiment of realizing its own value and serving the society wholeheartedly. This is an arduous and long work. Our company is willing to take "law-abiding and honesty" as its sacred mission and strive to be a model of law-abiding and honesty enterprises in Shenzhen.
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