What exactly does a reserve supervisor do?

The goal of salespeople is similar in all walks of life, which is to provide customers with goods or services and make money for the manufacturers of these products. The difference lies in the products, sales skills, income and position sold by sales staff. Generally speaking, the professional titles of full-time salespeople can include account manager, trader, manufacturer representative, customer relationship representative, etc. At present, excellent sales managers are especially in short supply in foreign companies in China. Foreign companies are increasingly picky about who to choose, especially those sensitive sales areas. They need a sales manager with specific product knowledge, at least several years of working experience in related fields, and knowledge of logistics procurement. Finally, it is important to have team management ability and sufficient performance to prove their sales ability.

Establishing and maintaining a broad customer resource base is one of the most important responsibilities of a sales company. Of course, actively communicating with potential new customers is the main way to create a customer database, but this kind of work is not so important in some industries. The promotion of new customers has given way to more targeted mixed marketing methods, such as attending industry exhibitions and making use of customer resources developed by market research to formulate sales strategies. Wait a minute.

In many companies, the sales department has a close working relationship with the marketing department, which can ensure that a product can be delivered to the right person and the right person knows the information of these products.

Maintaining customer base is the key to developing new customers, because the operation of most industries is based on repeated business practices. In order to satisfy customers, customer service in the traditional sense has become an important part of sales work. Sales staff should always handle some paperwork, answer questions for customers, accept customers' complaints, and deal with special situations, such as special delivery requirements or payment terms.

Personal ability requirements

Excellent salespeople need to have many qualities, including: initiative, persistent attitude, good communication skills, giving people trust and the ability to create a comfortable atmosphere in negotiations.

In any case, the most important quality of sales success is accurate understanding, knowing what your customers need, especially what they benefit the most from it? To understand this, you need to be a good observer and listener, that is, talk less and listen more. Most salespeople are too keen to tell each other what he wants you to know, rather than what you want to know.

When you know what your customers are most concerned about, you can make your sales strategy according to their needs. Next time we meet, you can also try to take a few minutes to ask some questions easily and get to know your customers. From their speeches, you can understand what they need you to tell them.

The quality of sales staff: diligence first, enthusiasm second, professionalism third. Sales is a test of outlook on life and social skills. A good salesman is not necessarily a professional, but he must be knowledgeable. Not necessarily high academic qualifications, but certainly rich knowledge. Sales and engineers are completely different personalities. This is often a misunderstanding of enterprises, especially state-owned enterprises, and they like to exclude real highly educated talents.

A salesperson should become an expert in his/her field and be able to provide customers with all kinds of information and answers about products. Contemporary salespeople should be a good listener and a good speaker, so that they can adopt different sales strategies according to different customers to meet their needs.