Five Work Plans of Individual Security

Work plan is an important official document widely used in administrative activities, and it is also a highlight of applied writing. Organs, organizations, enterprises and institutions at all levels should make work plans when making arrangements and plans for the work in a certain period in advance, and take such official documents as work plans. In fact, there are many different kinds of work plans, not only in length but also in scope. As far as the specific classification of plans is concerned, the long-term and grand is planning, the near and concrete is arrangement, the complex and comprehensive is scheme, the concise and general is main point, the in-depth and detailed is plan, and the rough and embryonic is idea. No matter what the name is, these are the categories of planning languages.

Five work plans for security personnel (1)

First, do a good job in stabilizing security personnel and control brain drain.

1. Strengthen the ideological and political education of the team members, educate the team members to recognize the employment forms at the present stage, cherish the hard-won job opportunities, repay them with the attitude of being responsible for the unit, for themselves and for their families, correct their work attitude and do their jobs with heart.

2. Strengthen communication with team members, point out the direction of work development, and point out that opportunities are won by yourself. With the rapid development of the company, there are many opportunities to improve the work intention and sense of responsibility of team members; Care about the daily life of team members, help them solve some practical problems, and improve their sense of identity with the security profession and the company masses.

3. Care about the amateur life of the players and guide them to participate in healthy and beneficial extracurricular activities, such as reading and sports; On the premise that human and financial resources can be arranged, the department should organize some healthy and beneficial cultural and sports activities to enrich the cultural life of the players and activate their body and mind. You can also organize sports competitions and business skill competitions. To unite people's hearts and improve the team's team significance.

Two, strengthen the daily management and training of team members, and strive to improve the ideological quality and professional skills of security team members.

1. Strictly implement the company's rules and regulations, strengthen the secondary training for new employees, and make the security guard adapt to the management of the international building as soon as possible; Pay attention to the supervision of the players' on-the-job status, strictly implement the normal work through the security squad leader, and improve the effectiveness of management.

2. Strengthen the professional training of team members. The training materials include queue training, physical training, fire fighting training, courtesy, vehicle management, goods management, laws and regulations, etc. , pay attention to the diversification of training forms, adopt the way of combining centralized teaching with post guidance and combining theoretical teaching with practical operation, so that security guards can master business skills skillfully and adapt to the needs of international building safety work.

3. Pay attention to the ideological and political education of the players, strengthen the training of laws and regulations, and train the players to abide by the Law of People's Republic of China (PRC) on Public Security Administration Punishment, the Traffic Safety Law of the People's Republic of China and the Criminal Law. Guide the team members to improve their ideological understanding and enhance their political consciousness. Prevent players from breaking the law and discipline. 4. Encourage employees to study hard and pursue progress. Pay more attention to those who work hard, have management potential and have the basic qualities of managers, and guide them to develop to a higher level.

Third, pay attention to maintaining safety facilities and equipment to ensure that monitoring and fire fighting facilities are in good condition.

1. Cooperate with the Engineering Department of the Management Office and the maintenance unit to inspect and test the building fire protection facilities and equipment (fire engines, fire broadcast, smoke temperature sensors, automatic sprinkler systems, fire shutter doors, fire protection equipment, key fire protection areas of buildings, etc.). ). If there is any problem, the maintenance unit will handle it in time. If it cannot be solved, the maintenance party will issue a report and submit it to the management office and the owner for review.

2. Cooperate with the engineering department of management office to inspect and test the building security system (monitoring screen, manual control of elevator, double protection, patrol and emergency video, etc.). ) Regularly or irregularly, repair the existing problems in time.

3. On the premise of failure of fire control and safety facilities and equipment, strengthen civil air defense management to ensure the safety of all aspects of the building as much as possible.

Fourth, standardize personnel access management to ensure that there are no loopholes in personnel management.

1, the central control, the lobby and the mobile patrol team cooperate closely to strengthen the management of suspicious, stolen goods and lost personnel in the building and on each floor, and do a good job in stopping and guiding them in time.

2, the lobby, garage on duty to strengthen the supervision of construction personnel entering the building, in strict accordance with the system, with the construction certificate (a certificate) clearance.

3. After the first customer confirmation, arrange the team members to guide and guide the whole process until the end and the personnel leave.

4. Personnel entering and leaving the building during non-office hours (at night, weekends and national holidays) shall be registered and confirmed in coordination with the central control office.

5. Foremen and lobby staff of foreign office workers (such as handling provident fund) will take the initiative to ask and give timely guidance, strengthen the management of public areas and maintain the daily order of the building.

Five, strengthen vehicle safety management, maintain the normal traffic order in the area, and ensure vehicle safety.

1. Vehicles entering and leaving the garage should follow the prescribed road and speed.

2. When the vehicle enters, carefully check the pass and vehicle condition, and register the entry and exit time.

3. Check the condition of vehicles parked in the underground garage and overnight vehicles every day, contact the owner in time when problems are found, and register.

4. If foreign vehicles want to enter the building, they should ask the reason in advance. If they can be released, they should inform the security guard in the lower garage to specify their parking position.

Six, do a good job in the management of goods in and out, control the loss of goods.

1. When the residents in the building want to take their belongings out, they need to issue an belongings out card, which must be stamped by their unit. Security personnel can only release them after checking and confirming at the entrance and exit, and the outgoing cards will be summarized and submitted to the department for filing.

2. When the construction unit in the building wants to deliver the goods, it shall issue a goods delivery card, which must be signed by the construction person in charge or sealed by the unit. The security guards will release the goods after checking the entrance and exit, and the outgoing cards will be summarized and submitted to the department for filing.

3. If the owner's or tenant's articles enter the building, the players in each position should accurately guide the way and route according to the actual situation, and there will be a special person to be responsible for the whole process.

Seven, strengthen the building fire safety management, put an end to fire hazards.

2. The responsibilities of the person in charge of fire prevention and obligatory firemen are:

A. Seriously implement the hotel's fire protection regulations and the instructions of the superior fire protection work, carry out fire protection publicity and popularize fire protection knowledge.

B. Seriously implement the hotel fire regulations and superior fire instructions, carry out fire prevention publicity and popularize fire prevention knowledge.

C. Regularly check the fire safety work, correct fire violations and rectify fire hazards.

D manage fire-fighting equipment, especially indoor fire-fighting equipment, and check regularly to ensure that all kinds of equipment and devices are in good condition. Safety exits should be kept clear at all times.

E the engineering department is responsible for managing the fire pump and fire elevator, and operating and maintaining them regularly to keep them in good condition.

F the fire monitoring center of the security department implements 24-hour monitoring.

G. after receiving the fire alarm, the volunteer * * * shall start the fire control facilities in time to put out the fire and assist the fire department to find out the cause of the fire.

3. Formulate emergency plans and organize drills: The security department formulates fire emergency plans according to the fire-fighting needs and fire safety conditions of the building, and security personnel and personnel participating in fire drills must be familiar with the information of fire emergency plans. Conduct regular fire drills according to the fire emergency plan. Make all employees know not only the fire safety knowledge of working environment and post, but also the fire safety knowledge of public gathering places. So that all employees can truly understand four things and know four things.

Five Work Plans for Security Personnel (2)

I. Key points of safety inspection

There are various forms and methods of safety inspection. From the inspection time, there are holidays, seasonal inspections and regular inspections. From the scope of inspection, there are self-inspection, joint inspection, mutual inspection and random inspection.

There are four stages in the procedure of carrying out safety inspection.

1. In the preparation stage, organize inspection forces and formulate inspection plans, objectives, requirements and inspection methods.

2, inspection stage, according to the requirements of the purpose of inspection, in-depth inspection unit, take the method of watching, listening and asking for a serious inspection.

3. In the rectification stage, the hidden dangers, loopholes and unsafe factors found are studied and rectified, and solved in time.

4, summary stage, write inspection report, report to the superior leadership, for the record, timely solve the major problems found in the inspection.

Second, the prevention points of public security disasters and accidents

1, do a good job in publicity and education. We should take every opportunity to educate shop assistants in various forms, improve their consciousness of maintaining and observing rules and regulations, and ensure safety.

2. Leaders and shop assistants earnestly implement the safety responsibility system, do a good job in safety prevention, and effectively prevent public security disasters and accidents.

3, adhere to the safety inspection, plug the loopholes. It is necessary to regularly or irregularly check the five prevention safety of inflammable and explosive dangerous goods and public places within the jurisdiction. If unsafe problems are found, they should cooperate with relevant departments to solve them in time.

4. Summarize the experiences of various departments in the supermarket in preventing public security disasters and accidents in time, and commend and reward the departments and individuals with good performance. For public security disasters and accidents that have occurred, we should carefully find out the cause of the accident and determine the nature of the accident. Criminals who create sabotage accidents should be severely cracked down, and those who are directly responsible for dereliction of duty should report to their superiors, distinguish the situation and deal with it.

Third, the main points of affray treatment

Group fights do great harm to supermarkets. Once such incidents are discovered and occurred, decisive measures should be taken to deal with them. The way is:

1, seize the signs, find them early, and solve them in the bud. Anyone who fights in a group always connects in advance, gathers troops, prepares tools or agrees on the time and place of fighting. As long as we pay attention to collection and observation in our daily work and keep our eyes and ears alert, these precursors can be found in advance. If there are signs of affray, we should quickly organize forces, strengthen prevention, grasp the trend, do a good job of comprehensive disintegration and evacuation in time, and nip the incident in the bud.

2, this kind of incident, should immediately report, quickly organize personnel to the scene, stop in time. Those who are not fighting should be dispersed, those who are fighting or tearing should be ordered or forced to lay down their weapons and stop fighting. If injured people are found, they should be sent to the hospital in time for rescue.

3. After the affray subsides, the victims of both sides should be retained, and personnel should be organized to register the people involved in the affray one by one, investigate and verify them one by one, find out the reasons for the affray, mediate or send them to the public security organs for handling.

Four, the main points of protecting the theft scene

The protection method of the theft scene, in addition to setting up posts in the peripheral scene to prevent irrelevant personnel from entering, focuses on protecting passages, climbing windows, opening cabinets, drawers and so on. That is, criminals pass through, and on-site protection personnel are not allowed to pass through the channels where criminals enter and leave. Locks that have been pried open or damaged, walls and windows that have been climbed over, boxes and drawers of stolen property should be properly kept in their original state, and no new traces should be left. Clothes, certificates, papers and tools for committing crimes scattered on the ground are not allowed to be touched. Also pay attention to whether there are traces of criminals wandering, sitting, vehicles or other means of transportation at the scene. And protect them (if any).

Five, the supermarket business area safety monitoring points

1, master the customer dynamics in the mall, maintain the regional order in the mall, and pay attention to report suspicious situations in time.

2. Focus on protecting jewelry cabinets, banks and antique cabinets.

3. Be vigilant to prevent pickpocketing, stealing or swindling property on the grounds of shopping.

4. Cashiers should carefully check banknotes and credit cards to prevent arbitrage and fraud by using counterfeit money and credit cards.

5. The goods in the business cabinet (including the goods on display) should be protected by the clerk of the cabinet. In principle, who is in charge is responsible.

Five Work Plans for Security Personnel (3)

First, its own aspects:

(1) Play an exemplary role in the work, requiring employees to do their own jobs, such as labor discipline and work, constantly sum up and strengthen their studies, and strive to improve their own quality and management level;

(2) Further improve various rules and regulations and work processes, implement institutionalized, standardized and standardized management, supervise and guide the work of security guards, and implement them in every detail;

(3) In my usual work, I will further strengthen communication and exchange with security guards, understand the ideological trends of employees, care about their lives, help them solve problems and difficulties in their work and life, let them feel the warmth of their big family, improve their work enthusiasm and collective cohesion, and thus improve their service quality and service level;

Second, strengthen the ideological education of employees, improve their safety awareness, and thus strengthen their sense of responsibility and obedience;

Third, further strengthen the training of security work flow, work system and details (such as handover system, patrol system, labor discipline, etc.). ), and require employees to work in strict accordance with processes and standards to improve their work skills and service level.

Fourth, vehicle management:

(1) Strengthen the training of employees in vehicle management, such as commanding parking, inspection and prompting;

(2) Employees are required to be in place as always: (i.e. ① security personnel are in place; (2) command parking in place; ③ Vehicle inspection is in place; 4 prompt reminder in place; ⑤: Registration norms are in place), especially the reminder and management of electric vehicles, motorcycles and bicycles;

(3) Strengthen patrol inspection and carry out work in strict accordance with the patrol inspection system;

(4) In short, every car should be parked, inspected, reminded and recorded in order to ensure the safety of carts and cars.

Five, in terms of fire protection:

(1) Strengthen the training and assessment of employees' fire control knowledge and operation, enhance employees' awareness of fire control safety and preventive ability, and let employees know the danger of fire for three times;

(2) In normal work, strengthen communication and exchange with department managers, and discuss the training and assessment methods for employees' fire control knowledge and operation, so that each employee can understand it three times;

(3) Strengthen patrols, increase the number of patrols, read more and smell more during patrols, and pay attention to fire hazards.

(4) After receiving the fire alarm at the front desk, immediately check and report to the chief duty officer or general manager;

(5) When locking the kitchen at 8: 30 every night, carefully check the electricity and gas consumption in the kitchen, and deal with it immediately if there is any situation;

(6) Check and maintain the fire-fighting equipment and facilities every day, and deal with the problems immediately when found, so as to ensure that the equipment is in good condition and effective;

(7) Further improve various fire control systems and fire control files (such as fire fighting plans, safety evacuation plans, inspection records, etc.). ).

Six, public security, do the following work:

(1) Strengthen the training of employees' safety awareness, such as paying attention to suspicious personnel and reminding customers, so as to improve employees' safety awareness;

(2) Further improve and establish various emergency plans. For example, efforts should be made to train and improve the overall professional quality of security guards, enhance their ability to deal with emergencies, and reduce unnecessary property losses of hotels and guests;

(3) Strengthen the inspection and monitoring of hidden dead angles such as floors, warehouses, basements, offices, halls and doorways every day, prompt and remind the guests' vehicles and articles, and handle and record the problems found accordingly.

Seven, strengthen the management of staff dormitory, dormitory management system, health system, health inspection and electricity management for each dormitory every week. So as to create a good health environment and living environment for employees.

Eight, strengthen cost control, first of all: starting from me, reasonable employment and scheduling, reduce unnecessary overtime; Second, start with saving a piece of paper, electricity and a drop of water, and put an end to waste. Thirdly, ideological education should be given to employees to enhance their awareness of saving, thus contributing to the normal operation of the hotel.

Five Work Plans for Security Personnel (4)

1. In supporting facilities, implement the purchase and installation of fences and induction lamp along the river, and urge intelligent personnel to overhaul the infrared alarm system thoroughly, so as to reduce the pressure of civil air defense with better safety protection measures and use more manpower to improve service quality;

2. The security department will focus on selecting employees. Select some excellent security personnel; For example, retired soldiers, outstanding young people, people with moderate education and experience participate in the security work of the community. Some people who voluntarily engage in security work but have insufficient conditions should be trained. For example, we can provide training in physical fitness, military affairs, fire fighting, legal system and service skills, and we can also provide English training according to the characteristics of more foreign residents in the community, so as to improve the property security work we are engaged in with high-quality and efficient services.

3. The focus of security work is mainly reflected in the aspects of gate posts and patrol posts. On-duty personnel should conscientiously implement all aspects of etiquette and on-duty ability. It is mainly embodied in the implementation of inquiring, counting, registering and recording the people and vehicles entering. Do warm service, be polite to others, strictly close the door, never let foreign vehicles enter the community easily, and ensure that large items are released without error. Strengthen the external image in the past, and strive to achieve strong internal quality and external image, thus reflecting the property style of Guo Xin.

4. Patrol duty: patrol in strict accordance with the route. Deal with the problems found during the inspection in time. Report what can't be solved in time. The relevant person in charge will deal with it in time at the scene. Such as illegal construction, can stop in time, can't stop the timely notify the engineering personnel on-site processing, security personnel on-site cooperation.

5. Coordination between the sentry box and the patrol post: Before some people and vehicles enter the community, especially those that need to be followed up, the sentry box must inform the patrol post to follow up and confirm. Actively cooperate to ensure that no mistakes are made.

Engineering department:

Gradually improve the engineering maintenance service procedures, processes and systems, standardize service behavior, improve work efficiency and enhance service awareness.

Improve the maintenance system, operating procedures and various forms of records of various facilities and equipment, and complete the following work:

1. Mastery and maintenance of intelligent system in residential quarters;

2. Elevator maintenance and troubleshooting training, and strive to solve standard problems by yourself;

3. Infrared alarm system and central air conditioning maintenance plan;

4. Implement various property rectification projects: install fences and induction lamp along the river, restore the function of fire control system, purchase and install facilities of Nanhui Library, table tennis room and billiards room, transform the first-phase garage lighting system, and restore the vehicle management system and large-screen system;

5. According to the plan, carry out routine maintenance and entrusted maintenance for all facilities and equipment;

6. Improve professional skills, establish professional teams and provide special services for the owners.

Customer service department:

1. The working hours of customer service department are 7: 00-14: 0014: 00-21:00. When the number of residents in the community increases to a certain extent, after the engineering department starts to be on duty 24 hours a day, the customer service department will simultaneously implement the 24-hour working system;

2. According to the actual situation, formulate paid and unpaid service items and charging standards, and notify the owners;

3. Continue to make home visits, but don't concentrate on a certain period of time to reduce the boredom of customers being disturbed. Customer service personnel visit no less than 4 households every month, and enrich and improve customer information during the return visit;

4. Look for all professional companies that can cooperate with us to provide more comprehensive and professional services for residents in the community, such as cleaning, housekeeping/nanny, pet care, etc.

5. Carry out community cultural activities, such as some important Chinese and Western festivals, spring and winter sports meetings, etc.

6. Customer service personnel standardize services, enrich and enrich professional knowledge, and provide better services for community owners.

Five Work Plans for Security Personnel (5)

In view of the work situation of the Security Department last year and the actual work situation this year, in order to better strengthen team building, improve service quality and enhance the awareness of serving the owners, the following work is mainly carried out this year:

1. According to the requirements of the work reorganization plan of the Security Department, we will constantly strengthen the self-discipline of the team members, establish the discipline concept and time concept of the team members, so that the team members can continuously improve their self-discipline and self-management potential and lay a good foundation for stabilizing the work order;

2. Strengthen post inspection and supervision, implement mutual supervision, learn from each other, and * * * improve the working atmosphere, which can correct the violations of players in time;

3. Strengthen the supervision and training of the foreman, so that the foreman can really play the role of on-site command, coordination and supervision, and fully implement all the work in a timely manner, so that the responsibilities are clear and the responsibility lies with the people;

4. Mobilize the enthusiasm of team members, carry forward the work style of striving for Excellence and striving for Excellence, constantly establish the image of a model and improve the quality of work;

5. Strictly require the team members to implement the service guiding concepts, such as behavioral service, open service and smiling service, and comprehensively implement these three service methods in every post, so as to continuously improve the service awareness of team members, improve service quality and enhance the owner's sense of identity;

6. According to the working characteristics at the moment, strengthen personnel access control to prevent irrelevant personnel from entering the building or staying around the park;

7. Strengthen the supervision and inspection of decorated rooms, and timely discover and correct illegal operation and construction;

8. Strengthen the inspection and supervision of the garage, ensure the orderly entry and exit of vehicles, strengthen communication with the owners, and do a good job in vehicle safety.

9. In view of the complex public security in the peripheral square and the phenomenon that motor vehicles are parked and placed in disorder, according to the overall planning of the management office, make arrangements for safety prevention and vehicle guidance management, and do a good job in the implementation.

10. Hold a team meeting once a week, a foreman meeting once a month, and a security department meeting once a month to ensure timely discussion and summary of work experience and timely convey work instructions.