Does the customer service of the futures company have the responsibility to prompt the risk?

The customer service of the futures company has the responsibility to prompt the risk. Futures trading is risky. As the representative of the futures company, customer service should fulfill the obligation and responsibility to remind customers of risks and ensure that customers clearly understand the trading risks. In order to protect the interests of customers and promote the transparent and healthy operation of the futures market, the customer service of futures companies bears the responsibility of risk warning.