How is the auto repair industry?

New changes in automobile maintenance market

In people's traditional concept, the automobile maintenance industry is dirty and tired, and few people are willing to engage in this profession. With the increase of car ownership, the deepening of reform and the development of high technology in China, China's automobile maintenance enterprises have developed rapidly in recent years and have begun to mature. Automobile maintenance enterprises are developing to scale, high-grade and high-level. Some new enterprises invest millions or tens of millions to build modern factories, office buildings, professional dormitories, bathrooms and luxurious business rooms, and purchase advanced maintenance equipment and testing instruments produced in the United States, Germany and other countries. Old enterprises have also been transformed and equipped. While paying attention to the input of "hardware", we also pay attention to the level of "software". Skilled workers must be trained and certified, and pay attention to the training of new technologies for automobile maintenance. All maintenance enterprises are taking the road of self-improvement.

Second, the change of traditional maintenance methods.

Because the modern automobile has been high-tech in structure and control technology, it is no longer feasible to adopt the past "process repair" method, and the disintegration method of disassembling and unloading simply by experience is no longer suitable for modern automobile maintenance. Modern automobile is high in science and technology, so it is necessary to use the method of non-disassembly, use the detector to diagnose, correctly find out the fault and its causes, and formulate the troubleshooting plan. This is a standardized method of repairing cars.

Third, the current staff quality survey

At present, the technical quality of employees in domestic maintenance enterprises is generally low, and the overall technical level can not meet the needs of the development of new automobile technologies. According to statistics, more than 85% of employees in existing maintenance enterprises graduated from high school, junior high school or even primary school, 10% came from various technical schools, and less than 5% had college education or above. From the perspective of personnel distribution, 5% of highly educated personnel are engaged in related enterprise management, 10% of technical school students are becoming the backbone of enterprises, and 85% of primary and secondary school graduates are working in the front line of production, and their technical level is slowly improved. From this point of view, maintenance enterprises need technical talents with theoretical basis and formal training, which can be quickly improved through practical training, directly enrich the production line and improve the overall technical level.

Four, the current automobile maintenance senior practitioners market demand survey

It was learned from the recent national seminar on training senior skilled personnel that the ratio of technicians, senior workers, intermediate workers and junior workers in China is only 4:8:3 1:57, while that in developed countries is1:23: 49:17. Obviously, among them, the senior technicians known as "senior blue collar" have become scarce resources, especially represented by popular majors such as auto repair and numerical control. The news that "senior blue collar" has failed frequently appears in newspapers. It is predicted that by 2005, the gap of senior technicians in automobile maintenance in China will reach 2 million. At present, the salaries of senior automobile maintenance technicians in Beijing, Shenzhen, Shanghai and Guangzhou are equivalent to those of graduate students. From this series of data, it seems that learning automobile maintenance well and mastering an excellent skill have very broad employment prospects. Three development trends of foreign automobile after-sales service industry

According to the definition of American Automobile Aftermarket Association, the so-called "automobile aftermarket" refers to "spare parts and services used for repair and maintenance after the automobile is sold", and the enterprises involved mainly include automobile spare parts manufacturers, automobile spare parts sellers and automobile maintenance service providers.

In the United States, there are various forms of auto repair shops, and customers can choose the right manufacturer according to their hobbies, the damage of their cars and the items that need to be repaired. If you are willing to spend more money to buy peace of mind, the owner can go to the original maintenance point; If you want to save money, go to some small shops. A considerable part of their accessories are imported from Asia, and many of them are made in China. If you are willing to do it yourself, go to a special auto supermarket or the auto parts counter of a large department store.

Foreign automobile after-sales service industry presents three major development trends: First, brand management. This is mainly divided into two categories: automobile manufacturers and professional auto parts repairers. This kind of repair shop has large scale, excellent production equipment, unified training of maintenance personnel and authoritative technology, and its service targets are mainly brand cars that are fixed-point for maintenance.

Second, the concept has shifted from repair to maintenance. Foreign automobile manufacturers believe that the real service is to ensure the normal use of users and add value to customers through services. Manufacturers put forward the concept of zero maintenance in product manufacturing, and the focus of after-sales service turned to maintenance.

Third, high technology continues to penetrate. With the development of science and technology, the electronic level of automobile is getting higher and higher, and the automobile warranty is becoming more and more complicated. A large number of high-tech maintenance equipment are used in automobile maintenance industry. With the development of automobile maintenance network technology, maintenance data, diagnosis data, circuit diagram and maintenance process can be obtained online at any time, which narrows the difference of technical information obtained by maintenance enterprises of different scales.