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Qingdao tour guide's annual examination questions, case analysis and friends' help.
3. When tourists suffer from acute or serious illness, tour guides should do the following: First, contact the hospital in time, report to the travel agency, and organize medical personnel to rescue them in time under the guidance of the competent department. During the whole rescue process, the team leader and relatives of fellow patients must be on the scene, and the travel agency should also send someone to take care of them. Second, learn more about the patient's body, medical history, symptoms and treatment from other tourists traveling with the patient, and it is best to have detailed written records for hospital reference. If the patient is seriously ill and his family members are not present, we should respect the opinions of doctors and tour group leaders, who will contact the patient's family members and urge them to come over quickly. Third, when patients need hospitalization, they should obtain the consent of their relatives or group leaders. When the patient is rescued from danger but still needs hospitalization, the tour guide himself or the travel agency should visit him to help him solve his daily problems and help him handle relevant formalities and other related matters. In general, the hospitalization and medical expenses of patients are borne by patients.
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