Management scheme of hospital caregivers

In order to better manage hospital chaperones and improve their service quality, the following are the management plans for hospital chaperones: defining the responsibilities and scope of chaperones, recruitment and training, scheduling and quality supervision of chaperones, service contents and standards, and quality supervision and management.

1. Clarify the responsibilities and scope of escort work: formulate detailed responsibilities and scope of escort work, and ensure that escort personnel are clear about their own work contents and responsibilities.

2. Recruitment training: Recruit nurses with certain nursing knowledge and skills, and train them systematically to improve their professional quality and service level.

3. Escort scheduling and quality supervision: establish a perfect escort scheduling system to ensure that escort personnel are reasonably assigned to each ward; At the same time, a quality supervision department is set up to regularly supervise and inspect the service quality of escorts to ensure that the service quality reaches the standard.

4. Service content and standard: define the service content and standard, including the job responsibilities, service processes and operation specifications of the accompanying personnel, so that patients and their families can understand the content and quality of the accompanying service.

5. Quality supervision and management: establish a quality supervision and management system, monitor the service process of escorts in real time, and rectify problems in time to ensure service quality.